Customer reviews of CBDOO

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 986 published reviews

Summary of reviews

CBDOO stands out for consistent product quality and fast, reliable delivery, with many customers noting same-day or 24-hour turnaround and discreet shipping. The store also earns strong praise for attentive customer service, generous promotions and gifts with orders, and a close, responsive relationship that makes shoppers feel valued. Variety and aroma are frequently highlighted, with customers enjoying diverse flower and resin options and favorable flavor profiles. Overall, shoppers repeatedly describe a positive experience marked by dependable quality, prompt delivery, and supportive service.

Reviews 2 and 3 stars

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A
Achard E.
Rating: 2 out of 5
following a purchase from 05/03/2025
Disappointed with my order, ordered 10g received 8g! And quality not great!
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Response from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
S
STEFANIA S.
Rating: 3 out of 5
following a purchase from 03/03/2025
It works well
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Response from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
D
Dorian E.
Rating: 3 out of 5
following a purchase from 14/02/2025
Very good weed as usual but this time there was almost 0.50 missing from the order.
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Response from CBDOO
Hello Dorian, Thank you for your feedback, For your information, to avoid the problem you mentioned at all costs, we check the weight of the bags at two different times during production by two different people. The first order preparer weighs the flowers he puts in the bag. The second preparer checks the weight of the bag during shipping. We have been applying this method for almost five years now. As a result, an error is extremely rare, if not impossible. Did you weigh it on two different scales? This is also why we tried to contact you by phone, SMS, and email several times to find a solution and possibly proceed with a reshipment, unfortunately without a response. Our priority is the satisfaction of our customers; please do not hesitate to contact us again via chat, phone, SMS, email, or social media. Best regards, The CBDOO team
E
Eymeric M.
Rating: 3 out of 5
following a purchase from 11/02/2025
The gift does not match the offer.
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Response from CBDOO
Hello Eymeric,
N
Nicolas C.
Rating: 2 out of 5
following a purchase from 27/01/2025
I ordered two varieties of herb from cbdoo, delivery was quick and discreet, the taste quality is good, but the announced effect of oh10 hhc isn't there... It's very subtle and it's a real shame... I had a first experience with oh10 hhc in a shop near me and the effect was very present. For those who want something light, you can go without fear. For those expecting something strong, you'll be disappointed.
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Response from CBDOO
Hello Mr Courtois,

Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.

It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.

After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.

Best regards,
The CBDOO team
C
Christian B.
Rating: 2 out of 5
following a purchase from 04/01/2025
Complicated to give an opinion. In the same sachet, the flowers didn't have the same effect. Let me explain: one minute nothing, and the next I was almost feeling the thc effects. A strange experience. Perhaps you have an explanation. I remain doubtful. So two One for the respect of the delivery and the other because I don't know you well enough. I'm thinking of recommending to make sure and the rating is progressive.
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Response from CBDOO
Hello Mr. Boukherma,
G
gilles V.
Rating: 3 out of 5
following a purchase from 08/01/2025
First order placed no problem but the second the product was damaged.
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Response from CBDOO
Hello Mr. Verstraete,
Thank you very much for your feedback,

First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.

You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.

Best regards,
The CBDOO team