Customer reviews of CÉBÉ

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 58 published reviews

Summary of reviews

Customers praise fast delivery and smooth, secure packaging, with many notes that glasses arrive quickly and in good condition, often matching the description and photos. They highlight reliable product quality, including well-fitting frames, comfortable wear, effective photochromic lenses, and durable replacement parts at fair prices. The shopping experience is described as easy and intuitive, with clear product descriptions, quick order placement, and responsive customer service that resolves issues promptly. Overall, the store is depicted as dependable, with a strong emphasis on timely, well-packaged shipments and helpful support.

All reviews

T
Timothee L.
Rating: 5 out of 5
following a purchase from 19/08/2026
Perfect, light and pleasant to wear. The color change is done efficiently.
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Response from CÉBÉ
Hello Timothee,

We sincerely thank you for your very positive feedback! We are delighted to learn that your new glasses bring you satisfaction.

Have a good week and see you soon on cebe.com,
The CÉBÉ team
S
Sungwoo H.
Rating: 5 out of 5
following a purchase from 19/08/2026
fast delivery and much satisfied with the goods quality.
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Sabrina D.
Rating: 5 out of 5
following a purchase from 17/08/2026
Fast delivery, order well packaged and well protected.
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Xavier D.
Rating: 5 out of 5
following a purchase from 16/08/2026
Nothing to say. Thank you. Just a delivery delay because the pickup point refused the package. Eventually, the package was sent to me for free by Colissimo. All good, thank you
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Response from CÉBÉ
A big thank you Xavier for your positive feedback despite this little delivery hiccup!
See you soon,
The CÉBÉ team
J
Javier P.
Rating: 5 out of 5
following a purchase from 16/08/2026
Perfect product and timely order well sent.
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Response from CÉBÉ
Hello Javier,

We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with your product and the shipping. We hope to see you again soon in our store to continue offering you the best.

Sincerely,
The CÉBÉ team
M
Maëva C.
Rating: 5 out of 5
following a purchase from 21/07/2026
Perfect
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Marielle C.
Rating: 5 out of 5
following a purchase from 26/07/2026
Perfect
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Guillaume M.
Rating: 5 out of 5
following a purchase from 12/07/2026
simple and easy to use
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Noel C.
Rating: 4 out of 5
following a purchase from 21/07/2026
I ordered the adaptable for my glasses (clip-on arm) but since they are over 2 years old I had to tinker for it to work, it's a shame that the spare parts have such a short lifespan and are different.
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Marc C.
Rating: 5 out of 5
following a purchase from 22/07/2026
All perfect
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Eliane G.
Rating: 4 out of 5
following a purchase from 20/07/2026
Glasses completely in accordance with the description and received very quickly. Delivery on time as announced. Very reliable site that I recommend.
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Wilfrid D.
Rating: 5 out of 5
following a purchase from 05/07/2026
Quality replacement parts and lenses at a fair price. Speed of receipt, top!
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Javier R.
Rating: 1 out of 5
following a purchase from 13/07/2026
They tell you that they will ship within 24h even once you set the country and address but then they tell you it's only in France.
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Response from CÉBÉ
Hello Javier! Thank you for mentioning it, you are right: we had not indicated that the 24h shipping applied only to France, which caused this confusion. We have corrected it to make it clearer. Sorry for the inconvenience and thank you for helping us improve it. If you need info about the shipping time to your country, we are here.
S
Samuel B.
Rating: 5 out of 5
following a purchase from 11/07/2026
Very light and comfortable glasses, I often struggle to find glasses where my eyelashes do not touch the lenses (it's very uncomfortable) and here it's perfect. I have a rather thin face and they fit my morphology perfectly, I don't look like a fly. The photochromic is quite effective and fast even if I personally find that grade 3 might be a bit overrated, you don't feel dazzled but everything remains very bright and that can be a problem for light eyes or people sensitive to glare (which is my case) .. I will see this summer during my mountain outings. But overall great quality/price ratio .. I recommend.
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Alexis C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Clear site, easy order, quick reception.
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Claude P.
Rating: 5 out of 5
following a purchase from 08/07/2026
Top
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Raphael B.
Rating: 1 out of 5
following a purchase from 30/06/2026
Not the right product, request for refund. And they give you a credit note when the mail order, refund must be made in the payment method.
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Response from CÉBÉ
Hello Raphael, Could you please contact Marine from customer service at the address [email protected]? We can then find a solution to this inconvenience. We apologize for the trouble caused! Best regards, The Cébé team
V
Véronique C.
Rating: 1 out of 5
following a purchase from 25/06/2026
I gave this helmet to my daughter and when she opened the box, she had the unpleasant surprise of finding the foam detached.
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Response from CÉBÉ
Hello Véronique, We invite you to follow this link: https://sav.cebe.com/fr to proceed with an exchange. We apologize for the inconvenience caused! Have a nice day and see you very soon.
C
Catherine C.
Rating: 5 out of 5
following a purchase from 24/06/2026
Easy order and super fast shipping.
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Kevin H.
Rating: 5 out of 5
following a purchase from 13/06/2026
Super fast, top
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Jean-Louis G.
Rating: 5 out of 5
following a purchase from 08/06/2026
Super happy and fast
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Response from CÉBÉ
Thank you Jean-Louis for this very positive review! See you soon, The Racer team
J
Josip O.
Rating: 5 out of 5
following a purchase from 06/06/2026
Great product and fast delivery.
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Jean-Luc G.
Rating: 4 out of 5
following a purchase from 26/05/2026
No particular problem
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Patrick N.
Rating: 5 out of 5
following a purchase from 04/06/2026
Very professional, nothing to complain about
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Francesc F.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very correct and intuitive
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Laurent L.
Rating: 4 out of 5
following a purchase from 24/05/2026
I was able to quickly find what I was looking for
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Mélaine S.
Rating: 5 out of 5
following a purchase from 18/05/2026
Glasses conform to the description, very pretty and pleasant to wear.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 13/05/2026
Despite a quick petition from Cebe, the colissimo delivery was not respected. I find it a shame to pay so much for a service not rendered.
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Thomas V.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very fast shipping. Smooth transaction.
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 05/05/2026
Everything impeccable, responsiveness, communication only downside, I didn't know which carrier was for tracking the package.
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Francis E.
Rating: 1 out of 5
following a purchase from 04/05/2026
I received my order incomplete, I was missing the straight glass and to this day despite several messages sent to customer service, no proposals or solutions....
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Response from CÉBÉ
Dear Francis,

We have tried to reach you several times and via different email addresses. Our messages remain unanswered. Could you please check your inboxes, including spam, in case our messages are there? If that yields nothing, could you please write to us at [email protected]?
We are doing everything we can to satisfy you.

Best regards,
The Cebé team
S
Soizig B.
Rating: 5 out of 5
following a purchase from 21/04/2026
Very good
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Edouard R.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very qualitative!
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Helene M.
Rating: 5 out of 5
following a purchase from 14/02/2026
Very good, delivery to Canada very fast
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Esperanza M.
Rating: 5 out of 5
following a purchase from 31/03/2026
There was a problem with the address when the courier tried to deliver and the Cebe team sorted the problem quickly. Fantastic customer service.
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Michelle J.
Rating: 5 out of 5
following a purchase from 19/04/2026
Impeccable product descriptions.
Very fast shipping and delivery, I was even surprised.
I have known this brand for a long time and I still appreciate the quality and seriousness for a very reasonable price.
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Response from CÉBÉ
Hello Michelle,

Thank you very much for taking the time to write this review for us.

The entire Cebé team wishes you a good day!
S
Simon D.
Rating: 5 out of 5
following a purchase from 06/08/2025
Quick and efficient search
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Rafael S.
Rating: 4 out of 5
following a purchase from 06/12/2025
Easy navigation
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Céline R.
Rating: 5 out of 5
following a purchase from 17/04/2026
Perfect, very functional
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Laurent L.
Rating: 4 out of 5
following a purchase from 27/09/2025
Good
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