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L
Rating: 4 out of 5
Good
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Customer reviews of CÉBÉ
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 59 published reviews
Summary of reviews
Customers praise fast delivery and smooth, secure packaging, with many notes that glasses arrive quickly and in good condition, often matching the description and photos. They highlight reliable product quality, including well-fitting frames, comfortable wear, effective photochromic lenses, and durable replacement parts at fair prices. The shopping experience is described as easy and intuitive, with clear product descriptions, quick order placement, and responsive customer service that resolves issues promptly. Overall, the store is depicted as dependable, with a strong emphasis on timely, well-packaged shipments and helpful support.
All reviews
C
Rating: 5 out of 5
Very good
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J
Rating: 4 out of 5
Quite clear but lacks some info between old and new frames
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V
Rating: 5 out of 5
Great
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M
Rating: 4 out of 5
Excellent
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P
Rating: 4 out of 5
It's ok
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J
Rating: 4 out of 5
The product descriptions could be more precise (I bought a replacement screen)
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M
Rating: 5 out of 5
Functional site
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B
Rating: 5 out of 5
Fast and efficient
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M
Rating: 4 out of 5
Good quality websites
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E
Rating: 5 out of 5
Fast delivery and products conform to the photos
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J
Rating: 5 out of 5
Easy and smooth order.
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J
Rating: 3 out of 5
Not very smooth
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M
Rating: 5 out of 5
clean and well done site
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X
Rating: 3 out of 5
The different products are hard to find
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Response from CÉBÉ
Hello Xavier,
Thank you for your feedback regarding the difficulty in finding our products. We are working daily to improve the website. You can search using the "magnifying glass" button at the top right of your browser. Please feel free to contact us at [email protected] if you have a specific request.
Best regards,
The Cébè team
Thank you for your feedback regarding the difficulty in finding our products. We are working daily to improve the website. You can search using the "magnifying glass" button at the top right of your browser. Please feel free to contact us at [email protected] if you have a specific request.
Best regards,
The Cébè team
P
Rating: 4 out of 5
Nothing to report
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A
Rating: 5 out of 5
Extremely responsive customer service
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T
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Intuitive and fast site, good overall experience
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