Reviews Celinni

The earrings I bought for my wife are extremely difficult to open. One can, if necessary, open them before putting them on, but when they are on the ears, a pair of pliers would be needed to release the clasp. I am therefore not satisfied with my purchase.

We decided to order my engagement ring after a huge crush on the Victoria model. The follow-up was very clear and precise, each step from design to reception was indicated to us by email. And the ring! It is even more beautiful, fine, and delicate than in the photo. The Morganite is of incredible quality. Thank you to the Cellini house.

Top-notch and available service. A longer reception time than expected but the customer service was reassuring.

Following a misunderstanding regarding the reception of gifts, Maison Celinni contacted me and was able to resolve the situation quickly. The explanations were clear and the follow-up was serious. I appreciate the attentiveness and professionalism of the customer service.

As usual, quality jewel at a competitive price

I have always been satisfied with the Celinni house.

Hello, satisfied with my order and fast delivery.

Perfect

Very good, I recommend

Manufacturing and delivery times respected, unbeatable quality price, I am very satisfied.

Very interesting price and impeccable quality

The earrings are smaller than the image in question disappointed

Superb products at accessible prices.

Good quality, excellent value for money

Very serious company, beautiful products.

Express delivery within the announced deadlines. Magnificent jewelry item!

Perfect

Perfect! I recommend!

Thank you Celinni for the management and speed of the service!

I took advantage of a promotion on diamond rivers for my birthday on the site. I was assisted by Alexandra who did everything to ensure my order met my expectations. I never buy this kind of item online, fearing scams. She was able to reassure me and advise me well. I panicked about the delivery which was delayed, thanks to her professionalism the bracelet arrived on the right day. The bracelet is beautiful. I recommend Celinni, don't hesitate, ask for advice.

I want to personally convey my sincerest thanks for your responsiveness. I must praise you for your know-how and the quality of your products. I was particularly pleasantly surprised by the responsiveness and the attention you gave me during the problem encountered. I will make sure to let as many people know about you. With my sincerest regards.

The Celinni house fulfills its commitments: quality products and timely delivery.

Alexandra was remarkable: I had a deadline to meet and she did it! Thank you to her for her professionalism and listening!

As part of a gift for my daughter's 30th birthday, Alexandra accompanied me throughout this experience. I can say that she was responsive to each of my emails even though she was on vacation. Empathetic, caring, and passionate professional, she was able to advise me on the purchase, payment, and sizing of a piece of jewelry. My daughter is delighted, it's a beautiful piece of jewelry and I wish all the best to Celinni and particularly to Alexandra. Thank you.

I knew the Celinni house by reputation, but I discovered much more than a jeweler there. A true know-how. With a precise idea in mind, we designed my wedding ring from A to Z, every detail having been carefully thought out thanks to the wise advice of the team. The result meets my expectations, an elegant ring, made in remarkable time, even in the middle of June. I want to warmly thank the entire team for their professionalism, and especially Aaron, whose availability, patience, and expert eye guided me at every step. His attentive presence transformed this experience into a unique and reassuring moment. I wholeheartedly recommend the Celinni house, to whom I will return without hesitation for our wedding bands.

I was looking for a wedding ring for my wife and I came across the Celinni house's website. I had spotted a model and needed advice. We found the best compromise between diamond sizes and quality to have something that respects my budget and is also a beautiful ring for our wedding. The whole team was very responsive, the manufacturing was efficient and quick for an August month when generally the whole of France is at a standstill. A big bravo and a big thank you to the whole team! I recommend the Celinni house without hesitation for your jewelry purchases.

Excellent! We were really well advised, thank you Nadia.

I want to warmly thank Mr. Chevallier from customer service for his exemplary follow-up and valuable help. Thanks to him, my ring is like new again. A big thank you for your professionalism, responsiveness, and kindness. It is a real pleasure to deal with such a serious and attentive house.

Very bad experience, the clasps of their diamond bracelets are not secure at all. After noticing this on my bracelet, the brand immediately replaced it, giving me a new one that fell off again without me being able to find it. Product to avoid..

Excellent customer service, especially Mr. Quentin Chevallier, who accompanies you during the different phases of your order.

Exceptional service! I was accompanied by a passionate advisor who took the time to listen to me and understand my desires. Quentin guided me to a magnificent piece that perfectly matched my expectations! A beautiful experience, I highly recommend!

Very beautiful ring, however I am a bit disappointed, the engraving is very hard to read... The delivery time was not respected. I was also supposed to receive a Smartbox case following the order and never received it. I still recommend overall because the jewelry is really beautiful.

Wonderful store, attentive customer service and professionalism. I recommend it to everyone because I had a very good experience.

I recommend CELINNI, I bought an engagement ring and it is super beautiful and true to reality. Thank you very much!

Impeccable customer service, special mention to Quentin for his support! I was impressed by the responsiveness, professionalism, and attention given to my request. Despite a small setback with my order, the team managed the situation effectively, with clear communication at every step. The jewelry was taken care of quickly and sent back within the announced deadlines. A house that truly values customer satisfaction, which is becoming rare! I recommend without hesitation.

Very satisfied with the ring and the Celinni house, thank you to the customer service for its kindness and efficiency as well as to Quentin in after-sales for his responsiveness.

Sublime wedding band, in accordance with the description and received within the deadlines indicated on the site.

Lost a diamond, total efficiency of customer service to manage with exceptional speed. Thank you again to customer service.

I leave a mixed review, I ordered a ring with a ruby that when I received it was not true to the photo on the website. I therefore returned it, the after-sales service was up to my expectations by modifying the ring to match the one on the site. This ring is the third I order from Celinni and it is the first where I was disappointed. The customer service remains excellent, however I find that for jewelry of this quality the site should be true to the jewelry we receive.

I am on my second order and I am delighted with the jewelry I received. I recommend the Celinni House for its know-how and being.