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Rating: 4 out of 5
I have never been disappointed with my orders placed at Traclet. However, I find that there are often products out of stock. I recommend this site.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
Good the deadlines are respected
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A
Rating: 3 out of 5
Very good product but the size does not exactly match the request (one size too big compared to the usual size S)
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A
Rating: 4 out of 5
Easy to access and use
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A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
Ordered sizes 60/61, the items are labeled 61... Missing a 59/60 or simply a true 60... 61 is a bit too big for me.
Quality items, too bad for the size choices.
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Quality items, too bad for the size choices.
A
Rating: 4 out of 5
good company, good products, good organization
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A
Rating: 4 out of 5
Pleasant and easy to use site. Nothing to say.
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A
Rating: 4 out of 5
So far a very good site. A downside for this specific purchase
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A
Rating: 4 out of 5
serious
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A
Rating: 4 out of 5
Site with several nice products. I will definitely place orders again later.
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A
Rating: 4 out of 5
The purchase is perfect, only the delivery by Chronopost leaves something to be desired.
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A
Rating: 4 out of 5
simple
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A
Rating: 3 out of 5
Good. The cap does not really meet my expectations. It lacks depth and therefore does not stay very well in place. Otherwise, the quality is relatively good.
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A
Rating: 4 out of 5
complete and varied site
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A
Rating: 4 out of 5
fast and efficient service. Too bad the pages were only in English (to my knowledge).
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A
Rating: 4 out of 5
friendly staff on the phone and order received quickly...happy with my purchase
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A
Rating: 4 out of 5
very attentive to the customer and very fast shipping.
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A
Rating: 4 out of 5
Great choice of quality headgear.
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A
Rating: 4 out of 5
excellent quality of products
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A
Rating: 4 out of 5
Review already given but I repeat it: simplicity and efficiency
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A
Rating: 4 out of 5
Very practical
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A
Rating: 4 out of 5
too cluttered
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A
Rating: 4 out of 5
I bought several hats, all beautiful, from Traclet. Service, delivery, quality... everything was perfect. I take away one star for my last order: a magnifier for 40 euros that consists of 2 pieces of almost raw wood, splinters included, and a poorly fixed double screw. Unusable... For the rest, I can only recommend this company (and Borsalino hats, in particular)
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A
Rating: 3 out of 5
You should still try on a hat.
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A
Rating: 4 out of 5
in accordance with my order
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A
Rating: 3 out of 5
poorly advised before the purchase !! by phone !! not mentioned that this cap runs small
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A
Rating: 3 out of 5
Good product but nothing more
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A
Rating: 4 out of 5
Delivery time good.
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A
Rating: 3 out of 5
Excellent service from the merchant. Fast shipping. Only downside: delivery not via Colissimo. The Post did not provide any tracking information for the package, nor any indication of day and time for delivery. AND THE PACKAGE WAS OPEN!!
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A
Rating: 3 out of 5
Deadlines not met
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A
Rating: 3 out of 5
hats should be presented on heads, I might have seen that it was very large and very deep
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A
Rating: 4 out of 5
Easy to use site. Only the delivery times on certain products are problematic.
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A
Rating: 4 out of 5
very well designed
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A
Rating: 3 out of 5
Very good regarding order and delivery management. The only downside is that the product (size L- 58/59 cm) needs to be adjusted according to the exact size of the user (58 cm, for me), so I am obliged to place a new order for head reducer bands at €0.20 and €4.00 for shipping. It seems to me that it would be wise to provide this item with the hat to avoid this kind of inconvenience.
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A
Rating: 3 out of 5
Beautiful site but beware of sizes
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very large choice of hats. I bought a beret type Basque beret pure wool standard size a bit big for me I wanted to wear it like Bonnie but it fits on my head almost like a hat
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Rating: 4 out of 5
Size 54, too tight. However, the quality is perfect, and without any false notes. Highly recommended with eyes closed.
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