Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 31/07/2015 à 10h43 following a purchase from 20/07/2015

Hats should be worn to give a better preview of the product.

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Acheteur Vérifié

Published on 29/07/2015 à 21h48 following a purchase from 20/07/2015

clear site

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Acheteur Vérifié

Published on 29/07/2015 à 10h44 following a purchase from 20/07/2015

Top Quality

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Acheteur Vérifié

Published on 29/07/2015 à 09h13 following a purchase from 11/06/2015

Very good, just advice based on the shape of the face to add

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Acheteur Vérifié

Published on 29/07/2015 à 08h42 following a purchase from 20/07/2015

simple and effective site

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Acheteur Vérifié

Published on 28/07/2015 à 09h17 following a purchase from 17/07/2015

Navigation issues with the filters

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Acheteur Vérifié

Published on 28/07/2015 à 07h27 following a purchase from 20/07/2015

Nothing to say, I found what I wanted. Maybe a bit more French products.

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Acheteur Vérifié

Published on 26/07/2015 à 18h44 following a purchase from 15/07/2015

good, the only concern is that I had mentioned in the message that the delivery person should call before delivering, which was not done

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Acheteur Vérifié

Published on 24/07/2015 à 19h46 following a purchase from 30/06/2015

delivery too slow

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Acheteur Vérifié

Published on 24/07/2015 à 17h40 following a purchase from 31/05/2015

Professional site, quality products ...

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Acheteur Vérifié

Published on 23/07/2015 à 18h21 following a purchase from 14/07/2015

Better highlight products made in France, that's what motivated my purchase.

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Acheteur Vérifié

Published on 23/07/2015 à 09h29 following a purchase from 14/07/2015

Very pleasant, however I would like more photos of the hat being worn.. It gives a better idea of the effect given

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Acheteur Vérifié

Published on 21/07/2015 à 10h06 following a purchase from 13/07/2015

Clear and well done

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Acheteur Vérifié

Published on 21/07/2015 à 07h23 following a purchase from 13/07/2015

good

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Acheteur Vérifié

Published on 20/07/2015 à 09h11 following a purchase from 09/07/2015

Maybe add a zoom (macro) of the fabric of each hat to see the weaving. And try to find a way to better render the colors maybe by comparing them to a Pantone table (RAL: http://www.pats.ch/formulaire/unites/unites11.aspx). To be able to distinguish between anthracite gray and black.

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Acheteur Vérifié

Published on 19/07/2015 à 09h51 following a purchase from 04/07/2015

very good, fast shipping, reception too.

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Acheteur Vérifié

Published on 18/07/2015 à 19h32 following a purchase from 10/07/2015

Simple, clear, you can easily find what you're looking for

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Acheteur Vérifié

Published on 17/07/2015 à 08h21 following a purchase from 03/07/2015

I recommend this site for the quality of its service

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Acheteur Vérifié

Published on 15/07/2015 à 20h18 following a purchase from 03/07/2015

nothing special to write

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Acheteur Vérifié

Published on 15/07/2015 à 08h17 following a purchase from 07/07/2015

No issues with the order or delivery.

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Acheteur Vérifié

Published on 14/07/2015 à 17h16 following a purchase from 04/07/2015

good

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Acheteur Vérifié

Published on 14/07/2015 à 10h14 following a purchase from 04/07/2015

Simple and pleasant hat, comfortable to wear.

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Acheteur Vérifié

Published on 13/07/2015 à 13h48 following a purchase from 26/03/2015

Very good site

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Acheteur Vérifié

Published on 11/07/2015 à 17h17 following a purchase from 26/06/2015

Beautiful collections of hats. Efficiency in orders.

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Acheteur Vérifié

Published on 11/07/2015 à 12h56 following a purchase from 02/07/2015

The product does not exactly match what I am looking for

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Acheteur Vérifié

Published on 11/07/2015 à 09h10 following a purchase from 23/06/2015

Quality of order management

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Acheteur Vérifié

Published on 11/07/2015 à 08h39 following a purchase from 26/06/2015

Serious, fast.
Perfect

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Acheteur Vérifié

Published on 11/07/2015 à 08h00 following a purchase from 02/07/2015

I could not track the delivery with the link

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Acheteur Vérifié

Published on 11/07/2015 à 07h24 following a purchase from 02/07/2015

Apparently there is a choice

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Acheteur Vérifié

Published on 10/07/2015 à 08h26 following a purchase from 02/07/2015

Order taking and shipping were perfect.
The problem is the delivery which arrived at a center instead of the office as requested.
The delivery person claims that we were closed, which is false.
So very good for Traclet itself, but bad for the delivery person.

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Acheteur Vérifié

Published on 10/07/2015 à 02h00 following a purchase from 30/06/2015

As can happen, the delivered hat is not the right size for me. I find it very unfair to have to pay out of my pocket for the return shipping, having already paid for the initial shipping. This does not happen on any other site that I know of and seems very anti-commercial to me.

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Acheteur Vérifié

Published on 09/07/2015 à 17h13 following a purchase from 30/06/2015

completely satisfied

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Acheteur Vérifié

Published on 09/07/2015 à 12h08 following a purchase from 30/06/2015

Kangol caps should offer more colors
Thank you

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Acheteur Vérifié

Published on 09/07/2015 à 11h03 following a purchase from 26/06/2015

Except for my first order where there was a mistake, the second was a success. Well done.

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Acheteur Vérifié

Published on 09/07/2015 à 10h43 following a purchase from 18/06/2015

I waited more than 72 hours to receive my order.

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Acheteur Vérifié

Published on 09/07/2015 à 08h58 following a purchase from 25/06/2015

Hat, it's the solution of the future.

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Acheteur Vérifié

Published on 08/07/2015 à 20h39 following a purchase from 29/06/2015

Delivery is very fast, the products are of quality

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Acheteur Vérifié

Published on 08/07/2015 à 12h23 following a purchase from 29/06/2015

good description of products and sales conditions

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Acheteur Vérifié

Published on 07/07/2015 à 20h43 following a purchase from 27/06/2015

Easy access, product received on time.

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Acheteur Vérifié

Published on 07/07/2015 à 19h05 following a purchase from 27/06/2015

compliant products and fast delivery. This is the second time I order from this site and I am always satisfied. I recommend.

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