Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Quality product that meets my expectations, some mix-ups regarding the state of the online stock and the delivery time. Good communication from Traclet regarding my order
Translated reviews
C
Christophe L.
Rating: 4 out of 5
following a purchase from 05/01/2025
Good but it's difficult to determine your size well. And since return shipping is paid, it doesn't encourage trying purchases.
Translated reviews
Y
Yveline R.
Rating: 4 out of 5
following a purchase from 31/12/2024
Item perfectly in line with my expectations. Delivery time respected. Perfect packaging. Very good!
Translated reviews
S
Stephane B.
Rating: 4 out of 5
following a purchase from 05/01/2025
Simple navigation, intuitive purchase
Translated reviews
J
Jose P.
Rating: 4 out of 5
following a purchase from 03/01/2025
The product is in accordance with the order. However, I do not express my satisfaction with five stars because the box arrived half open. I think the paper tape to close the box is not strong enough. Best regards.
Translated reviews
A
Ana M.
Rating: 4 out of 5
following a purchase from 17/12/2024
Nice experience, I could find easily what I needed
Translated reviews
C
Colette L.
Rating: 4 out of 5
following a purchase from 07/12/2024
Very good
Translated reviews
A
Antoine R.
Rating: 3 out of 5
following a purchase from 16/12/2024
No idea, still nothing received...
Translated reviews
M
Maite F.
Rating: 4 out of 5
following a purchase from 27/12/2024
Good but one of the hats is not perfect in the cut. Thank you anyway for the second one which fits very well.
Translated reviews
F
Francois P.
Rating: 3 out of 5
following a purchase from 23/12/2024
Moderately satisfied. I wear size 56, I have a hat size 57. It floats when I shake my head. The same one bought from one of your competitors is thicker and is the requested size.
Translated reviews
E
Elsa D.
Rating: 3 out of 5
following a purchase from 22/11/2024
Order tracking is not optimal
Translated reviews
M
Marie-Odile H.
Rating: 4 out of 5
following a purchase from 25/12/2024
Good site to recommend for those who want a hat. Lots of choices at reasonable prices.
Translated reviews
M
Muriel A.
Rating: 3 out of 5
following a purchase from 14/12/2024
Beautiful quality chapka but received after the holidays!!!! When I placed the order, nothing was specified regarding the availability of the product... Size a bit tight...
Translated reviews
V
Véronique F.
Rating: 4 out of 5
following a purchase from 21/12/2024
gift check delivery arrived on time
Translated reviews
J
Jean-Yves P.
Rating: 4 out of 5
following a purchase from 27/11/2024
1st order with TRACLET as there are no hat makers in my city, order received as expected, the hats are of good quality. Experience to be renewed in some time after appreciating wearing these hats.
Translated reviews
M
Martine M.
Rating: 4 out of 5
following a purchase from 08/12/2024
delivery time a bit long as order placed on December 8 received on the 24th.
customer service a bit disappointing: I had to call twice to find out where my order was
final delivery ultra fast sent on Monday the 23rd received on Tuesday the 24th
Translated reviews
J
Johnny D.
Rating: 4 out of 5
following a purchase from 22/12/2024
Quality products and a lot of choice on the site. Quick reception and in line with expectations. Thank you
Translated reviews
D
Didier C.
Rating: 4 out of 5
following a purchase from 19/12/2024
10.5. How long for an exchange? Best regards
Translated reviews
Y
Yves P.
Rating: 3 out of 5
following a purchase from 10/12/2024
Dissatisfaction related to delivery, see below.
Translated reviews
M
Marie-Annick F.
Rating: 4 out of 5
following a purchase from 27/10/2024
Very high quality hat, perfectly meets my expectations. Delivery time a bit long but for understandable reasons (customs issues).
Translated reviews
S
Ste Apm D.
Rating: 4 out of 5
following a purchase from 18/12/2024
A bit disappointed with the model
Translated reviews
R
Ronan T.
Rating: 4 out of 5
following a purchase from 18/12/2024
Pretty good…
Translated reviews
P
Philippe P.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very good, nice, of very good quality.
I will add 1 star if I get the wow factor when I give it as a gift
Translated reviews
C
Claude W.
Rating: 4 out of 5
following a purchase from 25/11/2024
okok
Translated reviews
J
Jean-François N.
Rating: 3 out of 5
following a purchase from 30/11/2024
Difficult site to navigate. A better fluidity would be welcome.
Translated reviews
Á
Álvaro R.
Rating: 3 out of 5
following a purchase from 14/12/2024
The delivery took longer than expected. It was assured that the delivery would arrive within 48 or 72 hours, but it arrived on the sixth day
Translated reviews
C
Catherine L.
Rating: 3 out of 5
following a purchase from 15/12/2024
Shipping error, fortunately the customer service is responsive
Translated reviews
C
Caroline L.
Rating: 4 out of 5
following a purchase from 04/12/2024
Everything went well, except for the fact that having paid by check and not having news of the order, I contacted customer service who sent it to me right away.
Translated reviews
F
Florent C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Second hat ordered. Still very happy.
Translated reviews
L
Luc H.
Rating: 4 out of 5
following a purchase from 14/12/2024
Received quickly, nice service, thank you
Translated reviews
J
Joël M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Aesthetically this item totally met my expectations, but it was too big. Its head circumference was 58.5cm, instead of 56/57.
I returned it on the day of receipt, Friday 13/12/24, requesting an exchange for a size 'S'. On the phone, I was told a delay of 9/10 days as it was being restocked.
Translated reviews
M
Marie Helene N.
Rating: 4 out of 5
following a purchase from 10/12/2024
nothing special to say, perfect delivery.
Translated reviews
M
Michael C.
Rating: 3 out of 5
following a purchase from 10/12/2024
Good choice
Translated reviews
A
Abdoul W.
Rating: 4 out of 5
following a purchase from 12/12/2024
Fast delivery
Translated reviews
L
Luc L.
Rating: 3 out of 5
following a purchase from 09/12/2024
Here is what I can tell you about my purchase. I ordered a navy blue headband Haute Savoie that I received according to this order but the hat was supposed to be navy blue with Haute Savoie embroidery as well but I received a white hat. I will keep it to give as a gift but I regret this mistake.
Translated reviews
N
Nathalie L.
Rating: 4 out of 5
following a purchase from 11/12/2024
nice item in line with what I saw on the site
Translated reviews
A
Amanda F.
Rating: 4 out of 5
following a purchase from 11/12/2024
The product meets my expectations, it is very beautiful but it is a Christmas gift so I don't know if the size will be good
Translated reviews
C
Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Site easy to navigate, clear information, fast delivery. Only 'drawback' the number of products offered for sale sometimes complicates the choice.
Translated reviews
C
Claudine H.
Rating: 4 out of 5
following a purchase from 10/12/2024
I am satisfied with my order but the second pair of suspenders is still missing
Translated reviews
J
Jean-Marc V.
Rating: 4 out of 5
following a purchase from 01/10/2024
Very satisfied with the bicorne ... it will fit my head size with time.
However, the manufacturing time was more than doubled (ordered in October received mid-December).
Communication almost non-existent... you have to go fishing for information.
But very beautiful bicorne.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français