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Rating: 4 out of 5
Thank you for the fast delivery. The shapes of the caps purchased are perfect, fabric a bit loose. All items are good quality/price I think. Thank you
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
A bit complicated
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G
Rating: 4 out of 5
Good
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R
Rating: 3 out of 5
The presentation photos on the site do not show that the underside of the brim is dark khaki. Too bad, I probably wouldn't have chosen this model if I had known about this particularity
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R
Rating: 4 out of 5
I got the same hat in Canada a few years ago; the quality of this one is superior to the one received. Chinese manufacturing... While the previous one is made in Canada. You are not to blame.
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P
Rating: 4 out of 5
Several purchases in previous years, no problem even when I had to exchange a hat that I took too large.
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P
Rating: 4 out of 5
Beautiful product, very comfortable.
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F
Rating: 3 out of 5
Nothing to report and in accordance with commitments
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C
Rating: 4 out of 5
Good
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O
Rating: 3 out of 5
Quality item but disappointed upon receipt as it does not match the order. Quick response from customer service stating that the item in question was no longer available and immediate change of the webpage but too late for me.
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D
Rating: 4 out of 5
Very easy delivery, top
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G
Rating: 4 out of 5
This order was made for a Christmas gift. Quick delivery, thank you
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L
Rating: 4 out of 5
Filters to improve...
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F
Rating: 4 out of 5
Prices placed, fast and careful shipping
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C
Rating: 4 out of 5
Serious and quality company. Impeccable and fast delivery. The photo visual could perhaps be improved (rendering, color), as well as the size information (head circumference), width of the fur, etc... to help with the choice.
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P
Rating: 4 out of 5
Nothing to say. I am happy with my purchase. Perfection does not exist in this world.
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B
Rating: 3 out of 5
Delivery times longer than those announced. Poorly fixed hat for a €400 hat.
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N
Rating: 4 out of 5
Great variety of items. Interesting prices.
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J
Rating: 4 out of 5
Serious.
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G
Rating: 4 out of 5
Following a delivery error, the company Chapellerie-Traclet reacted very quickly and the problem was resolved in 3 days. BRAVO, very good company.......
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F
Rating: 3 out of 5
Duckbill cap S/M - 54-57 cm. (+) Very interesting price / Good material composition. (-) Only if your head circumference is 56,57cm. If not, then get yourself another headgear that fits your exact head size because this one is not adjustable!
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M
Rating: 4 out of 5
Too bad, many interesting items but missing
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C
Rating: 4 out of 5
Absolutely impeccable on all accounts.
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I
Rating: 4 out of 5
Beautiful quality, however the size is not respected. I ordered a size 58/59 and I ended up with a head circumference of 60.5 size L. I will have to return it to get a size down. If only you weren't so far...
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P
Rating: 4 out of 5
Too bad that exchanges and returns are at the buyer's expense..
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F
Rating: 4 out of 5
Overall compliant with the expected model, the size is perfect, excellent quality of the product. However, the title of my order is: "Navy Blue English Bob". The one I just received is black and therefore does not exactly match my order.
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M
Rating: 4 out of 5
The site is convenient
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F
Rating: 4 out of 5
Compliant with my request! As usual. Thank you
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M
Rating: 3 out of 5
The size of the beret is good, the quality seems satisfactory but the hat itself lacks volume
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F
Rating: 4 out of 5
The site is good. The delivery went well. The hat was well protected in the box.
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H
Rating: 4 out of 5
Easy, fast, careful, clear and secure
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J
Rating: 4 out of 5
Very good quality, fast delivery but a bit large, I should have taken the size just below
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C
Rating: 4 out of 5
Easy and quick order, delivery right away in a well-thought-out package.
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F
Rating: 4 out of 5
Compliant with my order.
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E
Rating: 4 out of 5
Good Traclet transaction.
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B
Rating: 4 out of 5
Everything is smooth.
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J
Rating: 4 out of 5
Kindness
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H
Rating: 4 out of 5
I made a size error with the beret. How can I exchange it if possible? Thank you
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A
Rating: 4 out of 5
Very good chapkas
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P
Rating: 4 out of 5
Complete site and does not hesitate to indicate stock shortages. This helps avoid mistakes... Adding photos (back of the cap) would have been appreciated
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