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Français J
Rating: 4 out of 5
Very well packaged and very nice hairstyle!!!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 4 stars
Reset filtersK
Rating: 3 out of 5
For this price, we could have done better. Among other things, protecting the edges of Phrygian hats with embroidery could be.
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C
Rating: 3 out of 5
Package poorly sealed, opened!!!
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R
Rating: 3 out of 5
Poorly sewn between the two parts
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Y
Rating: 3 out of 5
In relation to the price, I find that the finish is really not up to par, the gold-colored buckle must have been spray-painted and the person put their fingers on it before it dried, so there are fingerprints on the buckle, also the velvet around the cap is really poorly placed
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J
Rating: 4 out of 5
The product seems correct, will see in use.
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M
Rating: 3 out of 5
The retaining cord of the bob is unstitched on one side
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R
Rating: 4 out of 5
Everything was fine, but the shipment of the product took a bit of time.
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P
Rating: 4 out of 5
It's a shame that not all items are available, even in the long term.
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B
Rating: 4 out of 5
A bit big, my size is between the existing ones. No interior space - sewn edges - to pass a cork band. A bit complicated, the cap does not tighten the head.
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D
Rating: 4 out of 5
Fast and compliant delivery.
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S
Rating: 4 out of 5
Nothing to say about the merchandise, very nice model, however the box was repackaged by the post because it was opened on both sides. Paper band around the box torn, really not very sturdy.
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D
Rating: 4 out of 5
All the different colors of an item not presented under one and the same item: when you have chosen an item, you do not have access to all its variants which is not practical at all.
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A
Rating: 4 out of 5
Order well received.
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B
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Products of very nice quality, some of which are made in Europe! Careful and fast shipping like the refund.
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J
Rating: 4 out of 5
The site works well. But the delivery by colissimo (to a pickup point) is not correct at all: announced delay not respected, incoherent and misleading messages.
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M
Rating: 3 out of 5
The delivery time is not respected (3-4 weeks). The order was only delivered after more than 6 weeks of waiting. Moreover, Traclet could have sent me a message warning me that the delay would be extended. The site only reacted after my complaint after more than 4 weeks of waiting.
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K
Rating: 3 out of 5
Fast delivery
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C
Rating: 4 out of 5
I had a bit of trouble finding the beret I had spotted beforehand but very happy with my beret, well received.
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N
Rating: 4 out of 5
Very good.
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P
Rating: 4 out of 5
Trustworthy site.
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J
Rating: 4 out of 5
The site is very efficient. Wide choice of models. However, it lacks more large sizes, beyond 62. The delivery was fast. The packaging was careful..
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F
Rating: 4 out of 5
Very happy with my purchase, my hat suits me very well.
Met
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Met
C
Rating: 4 out of 5
Abroad while waiting to return to France and retrieve my order from my parents, if it's like last time, it should suit me perfectly
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A
Rating: 4 out of 5
Excellent welcome, and order tracking in line with a 24-hour delivery.
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J
Rating: 4 out of 5
Well no, nothing more, let's see!
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E
Rating: 3 out of 5
The strap that allows you to reduce the head size does not work, it does not hook, and many pieces of straw stick out.
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P
Rating: 4 out of 5
Having had a small issue with a previous hat that was no longer available, I returned it and received a credit for another model which I am perfectly satisfied with. It took a bit of time, but everything went perfectly, thank you again for your professionalism.
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E
Rating: 4 out of 5
Smooth and easy-to-use site, quality products, very happy with my purchase
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E
Rating: 4 out of 5
Well-designed site, easy navigation, fast delivery and very satisfied with the product.
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S
Rating: 4 out of 5
Announced delay of 3 weeks which turned into 4-5.
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C
Rating: 3 out of 5
The ordered hat is in accordance with the description on the site. It is of very good quality, nothing to complain about on that side. The site deserves to be improved, certainly, it presents the items well but back and forth are necessary to select several items before making a choice (I put the selected items in the cart and after making my choice I deleted the others) I do not regret my purchase and I recommend this merchant.
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L
Rating: 4 out of 5
Perfect product
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E
Rating: 4 out of 5
Fast delivery
Well-protected product
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Well-protected product
A
Rating: 3 out of 5
Package still not delivered. More than 2 weeks... The delivery person didn't even ring the doorbell!
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R
Rating: 4 out of 5
Delivery to a relay point within the announced timeframe, correct packaging. Beautiful Panama hat. It seems quite sturdy. To be confirmed in use
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G
Rating: 4 out of 5
Availability of products and quality of shipping
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Y
Rating: 4 out of 5
Easy to use
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B
Rating: 4 out of 5
Correct prices, respect for the delivery date
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