Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 03/12/2023 à 19h58 following a purchase from 26/11/2023

Cap that matches the photo

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Acheteur Vérifié

Published on 03/12/2023 à 09h01 following a purchase from 28/11/2023

The received cap does not match the photo

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Acheteur Vérifié

Published on 01/12/2023 à 21h12 following a purchase from 10/11/2023

small delay in delivery

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Acheteur Vérifié

Published on 01/12/2023 à 21h11 following a purchase from 27/11/2023

satisfied with my purchase, announced delay (48h) respected

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Acheteur Vérifié

Published on 01/12/2023 à 20h06 following a purchase from 26/11/2023

Very good

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Acheteur Vérifié

Published on 01/12/2023 à 17h07 following a purchase from 25/11/2023

I am very satisfied with Traclet, very good communication. My package was delivered late due to the Post not respecting delivery times and not keeping its commitments. They do not come and say they presented themselves at your home.

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Acheteur Vérifié

Published on 01/12/2023 à 11h32 following a purchase from 26/11/2023

Very well-designed site

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Acheteur Vérifié

Published on 01/12/2023 à 09h37 following a purchase from 24/11/2023

Good product well delivered but small size, I indicated the same head circumference as for the previous purchase...

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Acheteur Vérifié

Published on 01/12/2023 à 07h32 following a purchase from 09/11/2023

I ordered 2 hats of the same size and brand. 1 model fits me well but the other is way too big. I was able to return it and get a refund. What I find abnormal is having to pay 12.00 euros for shipping to return it.

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Acheteur Vérifié

Published on 30/11/2023 à 23h42 following a purchase from 24/11/2023

Very well packaged product and fast delivery

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Acheteur Vérifié

Published on 30/11/2023 à 22h52 following a purchase from 26/11/2023

Complicated payment but order received quickly

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Acheteur Vérifié

Published on 30/11/2023 à 21h05 following a purchase from 26/11/2023

Very happy

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Acheteur Vérifié

Published on 30/11/2023 à 20h22 following a purchase from 26/11/2023

Very good

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Acheteur Vérifié

Published on 30/11/2023 à 07h29 following a purchase from 22/11/2023

In accordance with my order

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Acheteur Vérifié

Published on 29/11/2023 à 10h26 following a purchase from 18/11/2023

No difficulty browsing the site

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Acheteur Vérifié

Published on 28/11/2023 à 00h26 following a purchase from 01/11/2023

The caps are of good quality. One is too big.

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Acheteur Vérifié

Published on 26/11/2023 à 22h41 following a purchase from 22/11/2023

Perfect delivery

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Acheteur Vérifié

Published on 26/11/2023 à 20h11 following a purchase from 22/11/2023

Very fast delivery. Navigation on the site is fine.

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Acheteur Vérifié

Published on 26/11/2023 à 09h29 following a purchase from 09/11/2023

The product matches the price otherwise nothing to complain about

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Acheteur Vérifié

Published on 25/11/2023 à 19h36 following a purchase from 18/11/2023

The navigation on the site is accessible, delivery is fast

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Acheteur Vérifié

Published on 24/11/2023 à 21h21 following a purchase from 20/11/2023

Easy navigation on the site as well as ordering and payment. Impeccable delivery choice.

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Acheteur Vérifié

Published on 21/11/2023 à 22h50 following a purchase from 15/11/2023

Very good

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Acheteur Vérifié

Published on 21/11/2023 à 10h58 following a purchase from 13/11/2023

Site and delivery times very good. But hat descriptions not always sufficient

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Acheteur Vérifié

Published on 20/11/2023 à 18h30 following a purchase from 09/11/2023

Good

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Acheteur Vérifié

Published on 18/11/2023 à 20h42 following a purchase from 14/11/2023

The filters are not effective enough

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Acheteur Vérifié

Published on 17/11/2023 à 16h51 following a purchase from 12/11/2023

Nothing to say, easy order, good delivery

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Acheteur Vérifié

Published on 17/11/2023 à 12h05 following a purchase from 19/10/2023

Wide choice, good communication, variable times

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Acheteur Vérifié

Published on 16/11/2023 à 20h29 following a purchase from 11/11/2023

Still haven't tried

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Acheteur Vérifié

Published on 16/11/2023 à 19h49 following a purchase from 09/11/2023

Not received yet

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Acheteur Vérifié

Published on 16/11/2023 à 07h25 following a purchase from 09/11/2023

Good with good contact on the phone.

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Acheteur Vérifié

Published on 15/11/2023 à 06h44 following a purchase from 06/11/2023

Site and delivery, nothing to say, very good.

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Acheteur Vérifié

Published on 15/11/2023 à 03h53 following a purchase from 07/11/2023

Very simple navigation on the site with very good products

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Acheteur Vérifié

Published on 14/11/2023 à 19h55 following a purchase from 15/10/2023

delivery time announced on the site not respected. I had to contact the company after 3 weeks of waiting to get information. The shipment was made quickly afterwards.

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Acheteur Vérifié

Published on 14/11/2023 à 10h40 following a purchase from 07/11/2023

Order placed quickly, fast delivery

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Acheteur Vérifié

Published on 13/11/2023 à 14h40 following a purchase from 08/11/2023

What I expected

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Acheteur Vérifié

Published on 12/11/2023 à 20h54 following a purchase from 05/11/2023

I just chose my hat too big.

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Acheteur Vérifié

Published on 10/11/2023 à 06h49 following a purchase from 06/11/2023

I was really disappointed to see that the velvet ribbon was missing around the Breton hat, not buckled does not mean that the ribbon is missing...? I paid a certain amount for a very simple hat... If by chance you could send me a ribbon I would be really grateful, if possible. Regards

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Acheteur Vérifié

Published on 09/11/2023 à 22h18 following a purchase from 04/11/2023

The beret was delivered to the relay point quickly. Correct packaging. A nice beret.

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Acheteur Vérifié

Published on 09/11/2023 à 21h46 following a purchase from 04/11/2023

Not very good quality but very fast shipping

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Acheteur Vérifié

Published on 07/11/2023 à 19h45 following a purchase from 02/11/2023

Hat received on time and very well packaged

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