Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
Everything went very well, easy, fast and perfect item, a little expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
3rd time I order from this site. Very good quality products, well packaged, and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2023
I really like the hat, the color, but in one size, I find it a bit small for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2023
Complicated site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
Very complete site and easy to use. The product description is fortunately detailed as it is essential for any good purchase!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2023
Item received quickly and well packaged. Matches the photo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2023
Good, but it lacks a strap in case of wind
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
Serious site, the ordered item matches the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2023
Clear and precise site, quick response on delivery times and delighted with my Indiana!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2023
No problem. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
Good product and delivered very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2023
Well-packaged hat arrived on time. Hat a bit large compared to the 56 I usually wear but can be adjusted with reducers, except that I ordered two and received one. Good quality hat, will see over time if everything is compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Speed and quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2023
Disappointed by the hats that are not adjustable (one size fits all)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2023
3 to 5 weeks announced, 8 weeks in total.....could not use it for the show
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2023
the product is excellent but horror of the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2023
Ease of finding the desired product, as well as for payment. Speed in shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2023
Product compliant although slightly large. Be careful to measure well, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2023
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
Quick response and very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Fast shipping, hat corresponds to the photo on the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2023
I was very surprised and disappointed by the very bright color, I thought I was ordering a mustard yellow (it appears like that on the site) and ended up with a very bright yellow that did not match the color of the costume. It would be important to specify this on the site, this is the first time I notice such a color discrepancy, I have often ordered from you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2023
This beret has no shape. This is due to the fineness of the fabric. But nothing prevents us from giving it a shape once placed on the head. It is pleasant to wear and its texture is comfortable for those who cannot stand the contact of wool on the skin.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2023
I asked if the product was suitable for a head size of 57cm and for my large surface this is really very very tight. Moreover, the hook at the back of the cap is now off-center since it is stretched to the maximum. It was meant to be a gift... My son is sad. Otherwise, the product was delivered quickly and was well packaged so that it did not suffer from the inconveniences of travel. Have a good day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2023
Delivery corresponding to the request, very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Always very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
Haven't received my order yet
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2023
Small problem. I had ordered a pair of BROWN suspenders, it arrived BLACK, which I do not need. The other pair, Navy, is correct. What should I do?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
Easy and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
First order. Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2023
There is a lack of color on a feather in places, delivery in a box with white paper on top and bottom, I would have appreciated a hat box, considering the price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2023
Reliable delivery.
Product conforms to the order, except for its color, which does not really match the photo presented by the site (the cap is very light beige while the site shows a much darker color).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2023
The staff is very pleasant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2023
I will order a larger one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2023
Delivery received in excellent condition and remarkable deadlines.
Chosen product (flat English cap) of very good quality and meets my expectations.
For sure, I will order again!
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