Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I am happy with the hat.
Instructions on how to care for a straw hat would have been great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
2 hats ordered, one slightly too small and the other slightly too big, the use of cork bands is necessary.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
Light hat and nice appearance. Only downside impossible to insert a cork band to adjust it on the head
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
It's too long to receive the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2022
Non-respect of the initial delivery deadline. However, very beautiful quality product.. which makes an impression
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
Very well packaged hat, no deformation as the box is the right size.
Regarding the hat itself I am a bit disappointed because having chosen a size XL which corresponds to size 60/61 on the product page, I find it too tight even though I have a head circumference of 59. Looking at the label it is indicated 60.... I would have liked to be able to choose between 60 and 61 but apparently it's Russian roulette in any case be careful it runs small!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2022
Delivery on time but packaging too small so hat with creases and slightly deformed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2022
Very easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
Order taking without problem, but once it's done, you announce that there is a stock shortage, without giving a delivery time and you charge the credit card. Not very correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2022
Fundamentally disappointed not to find your hat in local hat shops or at summer markets, and having to order it online with all the precariousness of Ubers and transport that this generates. A cost that explodes as a result!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Very good, despite some scares after online payment: I received two messages that were directed to spam. I did not open them and I do not know their content. However, I had previously received the payment notice in due form.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Size unavailable in the referenced item, must rely on a neighboring item or wait for restocking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
The hat is really beautiful as desired.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
No problems encountered on the site. I had already ordered and was satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Easy to use site. Quality hats, already used. The delivery was longer than expected because the relay was changed without my notice. It's a shame, my purchase was a birthday gift, arrived 2 days late.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
The item meets my expectations. However, the inside of the hat indicates the inclusion of a booklet: there was none.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
I have an order pending restocking since April 11, 2022. Why not have a follow-up from time to time, it would be very professional. Otherwise, I recommend the company TRACLET.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Order and delivery without problems.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2022
Quite happy with my delivery, except for the size. I took an S (head circumference 54cm), it is marked S on the label and the invoice, but the head circumference of the hat is more like an M because there is really too much margin for it to be really an S. I have other hats, all in S, my size, which fit me perfectly, while this one falls over my ears... It would be good to be able to insert adhesive bands to adjust it better. Otherwise, nothing to say, it's a beautiful hat, of quality, conforming to the photo and the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
The site is easy to navigate, and when you buy a product, you receive it in the following week as described.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2022
The hat is relatively fragile I have already noticed a snag while I take care of it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Well-made site,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
It's good but it's new for me so I will wait a bit before giving 5 stars. I note that the package is well prepared to avoid damaging the hats.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2022
2 months to get 2 Berets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
It is very fast, I am very very happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Perfect for the hat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
It is paradoxical to receive an ad from Traclet offering a hat, and to be told when ordering that it is out of stock. Fortunately, the wait was not long!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2022
The site is well designed. The photos are pretty.
Easy navigation.
However, the fact that most products are made to order gives an impression of drop shipping.
The colors in the photos differ slightly from the received item.
Otherwise, it's great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Magnificent pakol, maybe a bit tight (one size). Delivery time quite long, but overall quite satisfied with the service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
The information delivered via email is perceived as spam. Otherwise, good site and careful delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Fast service and shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Very satisfied with the product and the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Good quality hat at first glance, to see over time. Good size!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Simple ordering process. Wide choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2022
No review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Nothing to report, all good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2022
I am often blocked by cookies and I had difficulties displaying my cart before payment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2022
the color rendering on the site is sometimes misleading compared to reality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
Hello, the beret is good but it lacks leather like the real Basque berets, that's the only flaw I find. I found my beret, I keep this one in case I lose the other. I wanted a chasseur alpin beret because they are large and that's what I like about a beret.
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