Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2022
Products are often no longer available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2022
Order well processed, good products but the package arrived completely 'exploded' and had to be repackaged by the carrier... too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2022
matches the photo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Restocking time a bit long but perfect product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
Product conforms, at a completely acceptable price, just a slight delay of one day more compared to the expected date, a problem that may come from Traclet or Colissimo ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
Torn packaging (probably by the post office)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
A delivery error caused me to receive the package two weeks later. I realized it myself. Upon receipt, the item was well packaged and matched its description. When I sent messages, there were quick responses.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
very good site and easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
abcd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Delayed delivery..., apparently due to a restocking!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
No problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2022
Not satisfied, size error.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2022
This site is great. 3rd hat ordered and I am fully satisfied.
The only downside concerns the delivery of the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Easy and clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
No comment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Everything is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
Satisfied with my choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
not detailed enough search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
Error in sending my order. In the end, a quite different product was sent to me because of stock issues, but of good quality and nice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2022
navigation, delivery very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
satisfied with the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
I was satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Very good. Fast delivery, nice packaging, very good quality product. The only regret is that the hats on the site are not presented on a real mannequin, to better visualize the size, shape, and effect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Good site, good choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
very good quality, fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
No information regarding delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
good quality headgear, fast, efficient store and open to dialogue... what more can I say??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Very good thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
good and great for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
many items on the site, practical filtering and to be completed, careful packaging, very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
For a first connection, the site seemed clear to me and some prices attractive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Package found in the mailbox in good condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2022
there is no inflated plastic inside the hat to prevent it from deforming
average packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
nothing to report
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