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Rating: 4 out of 5
A bit disappointed as the ear cover is not wide enough, it resembles a turban.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Easy to use, the site is clear
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A
Rating: 4 out of 5
perfect item but more than 15 days to be delivered while I took express delivery.
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A
Rating: 4 out of 5
Product that corresponds well to my expectations.
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A
Rating: 4 out of 5
Product quality delivery speed
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A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
Overall good, but the purchased product is largely one size above normal. I always take hats size 62 but here it must be at least 63, if not more. Too bad
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A
Rating: 3 out of 5
Of very good quality. But in two years prices have increased a lot (comparison of the same Irish cap bought in 2020 and in 2022...).
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A
Rating: 4 out of 5
Chapka/rabbit. Happy with the product. In detail, overall very good, reasonable price, more than reasonable time for production -non-standard size-, very nice product quality. Just a slight downside but related to the difficulty of size and custom fitting. A bit tight.
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A
Rating: 4 out of 5
A LITTLE DISAPPOINTED BECAUSE I HAVE A 59 CM HEAD CIRCUMFERENCE AND I FIND IT A BIT USTE IN DEPTH
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A
Rating: 4 out of 5
Excellent purchase (ordered three times) and very friendly customer service. But the site freezes and despite several attempts I could only complete my order by calling customer service.
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A
Rating: 4 out of 5
very good
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A
Rating: 3 out of 5
I had to rate it average because I received a different cap than the one I ordered. It is much less pretty and I don't have time to exchange it. Very disappointed for a gift I made for my husband.
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A
Rating: 4 out of 5
Too bad the sizes are from 58 to 61. My head circumference is 61 and it's a bit tight. Nevertheless, the quality-price ratio is correct
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A
Rating: 4 out of 5
Impeccable packaging, good quality product but size is large.
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A
Rating: 3 out of 5
See delivery.
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A
Rating: 3 out of 5
I had covid and was unable to pick up my package from the post office, please resend it to 2 rue Pablo Neruda Levallois Perret 92300
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A
Rating: 4 out of 5
The site is clear, easy to use and has a very large choice for all budgets and all desires
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A
Rating: 4 out of 5
I love the hat I ordered. Too bad it's a one-size-fits-all because it's slightly large. The hat matches the description and my expectations, I find it very beautiful. It looks like good quality.
Fast shipping. Careful packaging.
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Fast shipping. Careful packaging.
A
Rating: 4 out of 5
Easy navigation. Choice and price.
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A
Rating: 4 out of 5
a choice with prices for all budgets
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A
Rating: 4 out of 5
Clear and precise traclet site... no particular remarks to make... very good order tracking as well....
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A
Rating: 4 out of 5
Easy choice online, fast delivery, satisfied with the product
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A
Rating: 3 out of 5
Beanie conforms to the visual and my expectations, two other products waiting for restocking for several months.
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A
Rating: 3 out of 5
Stetson cap too small and Army cap doesn't please me but fast delivery, I recommend
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A
Rating: 3 out of 5
order delivered incomplete, waiting for the supplement
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A
Rating: 4 out of 5
Too bad there wasn't a more refined packaging, like a gift pouch.
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A
Rating: 4 out of 5
The site seems quite elegant and inspires confidence at first glance. Prices seem reasonable. French hat shop but not all products are necessarily made in France, it seems. Good adaptation to the market.
Attention to spelling mistakes.
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Attention to spelling mistakes.
A
Rating: 3 out of 5
I have a size problem, I reported it 4 days ago and still have no response.
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A
Rating: 4 out of 5
I only gave 4 stars for the photo which is not representative of the color. Indeed, the gloves appear sky blue on the site but in fact it's a strong blue and much darker in reality. Otherwise, they are very soft, the finish is neat. However, you shouldn't have big, wide hands.
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A
Rating: 3 out of 5
Fast delivery but disappointed by the quality of the beret.
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A
Rating: 4 out of 5
Excellent fast and efficient site
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A
Rating: 4 out of 5
Fast delivery, good product, only problem is the size, this is my second and the size does not match the first, otherwise nothing to say
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Rating: 4 out of 5
Very good quality of the hat
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Rating: 4 out of 5
top product ordered on Monday, delivered on Thursday, only small hiccup no SMS to notify of the arrival of the order but an email. You have to find a little thing wrong, we are still Gauls!!!
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A
Rating: 4 out of 5
GOOD SITE, CLEAR
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Rating: 4 out of 5
I had to follow up after a few weeks due to a stock shortage, the merchandise arrived in the week that followed. Perfectly packaged and in accordance with the order,
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Rating: 4 out of 5
product and order tracking compliant
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A
Rating: 4 out of 5
Order processed very quickly.
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Rating: 3 out of 5
A GOOD NAVIGATION OF THE SITE
THE PERSON WHO ANSWERS THE PHONE IS VERY FRIENDLY
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THE PERSON WHO ANSWERS THE PHONE IS VERY FRIENDLY