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Rating: 3 out of 5
The site is okay, not the prettiest but easy to navigate.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Easy order and quickly shipped! I recommend++
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A
Rating: 4 out of 5
Very fast delivery (one day ahead of schedule). A perfect chapka, the other would have benefited from having a tie that tightens behind the head. But satisfactory purchases
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Rating: 4 out of 5
Good site, clear
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Rating: 4 out of 5
The site is fluid and well made
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Rating: 4 out of 5
Well done
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Rating: 4 out of 5
The site is good, very fast delivery hat that seems to be of very good quality.
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Rating: 4 out of 5
Quality products.
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Rating: 4 out of 5
beret arrived in a nice box it's a gift for Christmas
I haven't opened and tried it yet
we'll see
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I haven't opened and tried it yet
we'll see
A
Rating: 4 out of 5
Good quality-price ratio.
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Rating: 4 out of 5
Hat received on time. Responsive Customer Service following an inquiry.
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Rating: 3 out of 5
Mix-up in the shipment
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Rating: 4 out of 5
satisfied with the information provided on the site
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Rating: 4 out of 5
Pleasant navigation on the site. Very wide choice. But no news of my order after 3 weeks. I send an email without response. I call and I am told that my order has arrived and will be shipped. Order received with a 24h delay compared to the forecast.
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A
Rating: 4 out of 5
First purchase at TRACLET: product conforms to the order and seems to be of good quality.
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Rating: 3 out of 5
nothing
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Rating: 4 out of 5
Very good for the hat, conforms to the description and photo. A small downside on the adhesive paper that closed the package, it was completely cut and the package was opened fortunately without consequence on the content.
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Rating: 4 out of 5
The order was a bit delayed but received and product conforms to my expectations.
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Rating: 4 out of 5
Good quality and careful shipping. Only downside: The felt hats of Italian origin run small, to the point that an additional size would have been perfect.
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Rating: 4 out of 5
Very rich and varied site presenting a wide choice of headgear.
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Rating: 3 out of 5
on my last order
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Rating: 3 out of 5
Hello, just to inform the customer that there will be a delay in delivery on their order (order at the beginning of September with a delay of 2 to 5 weeks expected, delivery at the beginning of December)
Thank you
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Thank you
A
Rating: 4 out of 5
Everything is very good :-)
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Rating: 4 out of 5
I am satisfied: fast shipping, simple navigation on the site, very fast delivery. However, a bit disappointed with my chapka: it is very nice but I expected a black and white chapka with light fur and I received a black and gray chapka. It is beautiful and keeps me warm but I did not expect that when opening my package. This is certainly due to the photos: the light must certainly alter the colors. Apart from that, I am delighted, the mittens are very warm and comfortable and the chapka is very soft, very warm, and comfortable! I am still happy! Next time I will look at the photos twice.
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Rating: 4 out of 5
Very responsive.
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Rating: 4 out of 5
I recommend.
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Rating: 4 out of 5
practical and responsive site
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Rating: 4 out of 5
My order arrived very quickly, I am delighted. The beret I ordered for myself is top-notch, perfect size, very happy. The others are gifts but I have no doubt they will please. Thank you.
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Rating: 3 out of 5
I only give three solely for the delivery time. The beret is beautiful and of remarkable quality. But more than a month to be delivered is unacceptable!!! Without follow-ups on my part, I might still be waiting. I can understand a stock shortage, but not the lack of information.
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Rating: 4 out of 5
Site with very clear navigation.
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Rating: 4 out of 5
Hello, wide choice.
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Rating: 3 out of 5
The site indicates delivery in 24/72h....: order placed on November 7 and shipped on November 16. Even if there is a holiday, that's a long time.
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Rating: 4 out of 5
very well-made site, all products are there and there is a choice.
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Rating: 4 out of 5
There is a lot of choice and for all budgets. Order received very quickly. Well packaged. Thank you.
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Rating: 4 out of 5
Good.
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Rating: 3 out of 5
Good navigation on the site, it's clear and good customer service, I am satisfied, thank you very much.
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Rating: 4 out of 5
Well presented and clear.
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Rating: 4 out of 5
Perfect.
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Rating: 4 out of 5
Received yesterday!
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Rating: 4 out of 5
Impeccable.
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