Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Site where I found Biclip suspenders made in France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
Delivery within the announced time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Everything is perfect nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
Satisfied with my purchase
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2021
Hello, a bit disappointed because the white cap inside has a slightly yellowed forehead contour. Cap that has been used in my opinion on display and must have been tried on which would explain the impression of dirt, I would have preferred a cap that has not been used as a model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2021
Hat finish not perfect for the price. The rest is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Satisfied with the product but disappointed by the delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
Satisfied with the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good site, clear, happy to have found what I was looking for!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/07/2021
Review the returns.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2021
Hello, I would have given more if Traclet hat shop was not too eager to cash in but to deliver first.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
no other opinion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Very wide choice of hats. Prices sometimes a bit high.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2021
Too bad you put glue on the belt that is on the hat if you want to remove it, it leaves nice glue marks.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2021
There is an error in the shipment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Not shaved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Very fast delivery, perfect hat upon order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2021
Communication problem regarding the order of this hat which almost did not arrive on time for the scheduled ceremony date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
Too bad we have to accept cookies to continue browsing the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2021
Color not exact
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2021
The cap did not match the ordered model and arrived more than a month and a half late! Good quality, fortunately!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2021
a bit disappointed with the product and the color of the visor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Easy navigation, delivery as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
A correct site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2021
Correct presentation, but in my case, the product received did not correspond - by far - to that presented on the site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2021
Well, a lot of choices for all budgets, good quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2021
ok for the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
The product corresponds well to my order, the quality of the clip that tightens the chin strap is difficult to handle, its quality is therefore average.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Very good, fast deliveries. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Everything is OK
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2021
the post forced the package to fit in the box, impossible to take it out, had to tear the cardboard at the risk of damaging its contents, complaint made to the post office.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Quick delay between order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
It is a pity that there are no visuals with models.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2021
Non-respect of the announced delivery time.
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