Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 05/11/2020 à 11h20 following a purchase from 03/11/2020

Too bad we can't see the items worn

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Acheteur Vérifié

Published on 05/11/2020 à 10h53 following a purchase from 01/11/2020

the delivered items correspond well to what was presented on the site.

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Acheteur Vérifié

Published on 02/11/2020 à 19h08 following a purchase from 17/10/2020

Impeccable service. I recommend

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Acheteur Vérifié

Published on 31/10/2020 à 18h42 following a purchase from 28/10/2020

Always problems with head size.... Another package to return at my expense!

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Acheteur Vérifié

Published on 31/10/2020 à 13h56 following a purchase from 25/10/2020

Easy navigation, quite good value for money. A slight defect on the sailor cap but I chose to keep it. Always problematic to return a product and even more so in the current context...

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Acheteur Vérifié

Published on 30/10/2020 à 09h03 following a purchase from 28/10/2020

the finish is very good, only regret is the delivery time, this is a remark on the hat ordered by my son Gérard and delivered 8 months later. Currently, the post is functioning normally

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Acheteur Vérifié

Published on 27/10/2020 à 18h10 following a purchase from 20/10/2020

Received on time.. Well packaged parcel and nice cap.. I recommend

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Acheteur Vérifié

Published on 26/10/2020 à 16h22 following a purchase from 22/10/2020

Order compliant.
Fast delivery

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Acheteur Vérifié

Published on 23/10/2020 à 08h28 following a purchase from 22/10/2020

hello, too bad you offer a chronopost when you do not have in stock the product I ordered.... I regret adding 15 euros for fast delivery.; I hope to receive my order quickly.. Otherwise, this site is perfect, with a nice selection..

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Acheteur Vérifié

Published on 22/10/2020 à 10h51 following a purchase from 14/10/2020

I just couldn't find how to track my order.... but I was notified by email

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Acheteur Vérifié

Published on 20/10/2020 à 20h26 following a purchase from 20/10/2020

Great choice of models. However, not all the presented products are available! Delivery & exchange are handled quickly. Customer service is responsive.

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Acheteur Vérifié

Published on 17/10/2020 à 07h59 following a purchase from 12/10/2020

Everything is perfect, don't change anything

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Acheteur Vérifié

Published on 16/10/2020 à 16h31 following a purchase from 07/10/2020

No delivery problem.

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Acheteur Vérifié

Published on 15/10/2020 à 18h59 following a purchase from 30/09/2020

very satisfied with the phone contacts
no issues on the site
accuracy on the delivery process

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Acheteur Vérifié

Published on 15/10/2020 à 09h11 following a purchase from 20/08/2020

The website is very well done. Easy and quick with secure payment methods.

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Acheteur Vérifié

Published on 11/10/2020 à 15h07 following a purchase from 13/09/2020

Meets my expectations.

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Acheteur Vérifié

Published on 07/10/2020 à 21h44 following a purchase from 03/10/2020

speed!

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Acheteur Vérifié

Published on 03/10/2020 à 22h46 following a purchase from 03/10/2020

OK. See the comment regarding delivery

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Acheteur Vérifié

Published on 03/10/2020 à 18h12 following a purchase from 30/09/2020

Good

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Acheteur Vérifié

Published on 30/09/2020 à 17h58 following a purchase from 20/09/2020

Order in line with my expectations

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Acheteur Vérifié

Published on 29/09/2020 à 19h56 following a purchase from 29/09/2020

Fortunately, my interlocutor on the phone was charming otherwise I wouldn't have ordered

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Acheteur Vérifié

Published on 29/09/2020 à 18h13 following a purchase from 29/09/2020

We'll see when the order arrives

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Acheteur Vérifié

Published on 28/09/2020 à 17h36 following a purchase from 28/09/2020

order placed today, delivery pending

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Acheteur Vérifié

Published on 25/09/2020 à 13h36 following a purchase from 16/09/2020

Well-designed site

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Acheteur Vérifié

Published on 23/09/2020 à 15h16 following a purchase from 15/09/2020

Fast service, well-made site, the hat was well packaged

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Acheteur Vérifié

Published on 22/09/2020 à 13h40 following a purchase from 13/09/2020

Regarding my order: 2 out of 3 items are of slightly limited quality...

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Acheteur Vérifié

Published on 21/09/2020 à 08h40 following a purchase from 26/08/2020

Delays due to restocking.

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Acheteur Vérifié

Published on 19/09/2020 à 20h00 following a purchase from 03/09/2020

Simple and effective

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Acheteur Vérifié

Published on 17/09/2020 à 16h21 following a purchase from 09/09/2020

Satisfied

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Acheteur Vérifié

Published on 17/09/2020 à 12h20 following a purchase from 07/09/2020

Excellent product. Too bad it's not the right size

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Acheteur Vérifié

Published on 16/09/2020 à 21h03 following a purchase from 26/08/2020

Delivery was no problem, but not the order as I had to claim for them to send it to me

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Acheteur Vérifié

Published on 16/09/2020 à 17h48 following a purchase from 30/07/2020

completely satisfied with the ordered item

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Acheteur Vérifié

Published on 16/09/2020 à 11h38 following a purchase from 06/09/2020

Good product. Fast and careful shipping

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Acheteur Vérifié

Published on 16/09/2020 à 10h44 following a purchase from 07/09/2020

good

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Acheteur Vérifié

Published on 16/09/2020 à 06h13 following a purchase from 03/09/2020

It's great that you deliver to Reunion!!

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Acheteur Vérifié

Published on 14/09/2020 à 09h40 following a purchase from 02/09/2020

Initially, using the Safari browser, my order did not go through twice. I switched to a different browser (Firefox) to finalize my order.

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Acheteur Vérifié

Published on 09/09/2020 à 20h47 following a purchase from 26/08/2020

Very happy with the hat; delay a bit long compared to what was announced at the order.

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Acheteur Vérifié

Published on 09/09/2020 à 17h42 following a purchase from 01/09/2020

Very good quality. Pleasant to the touch and top finish

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Acheteur Vérifié

Published on 09/09/2020 à 13h50 following a purchase from 25/08/2020

The site is well made with good information on each product.

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Acheteur Vérifié

Published on 09/09/2020 à 11h07 following a purchase from 27/08/2020

The product meets my expectations, good quality. However, there was an error in the size I requested (58 instead of 57)

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