Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 09/04/2019 à 19h55 following a purchase from 23/03/2019

good range of products but navigation on the customer account is not easy

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Acheteur Vérifié

Published on 09/04/2019 à 16h01 following a purchase from 02/04/2019

Very well done.

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Acheteur Vérifié

Published on 09/04/2019 à 09h01 following a purchase from 17/03/2019

Delivery a bit long compared to what was announced.

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Acheteur Vérifié

Published on 08/04/2019 à 19h22 following a purchase from 28/03/2019

Serious site.

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Acheteur Vérifié

Published on 08/04/2019 à 14h02 following a purchase from 29/03/2019

Very good site.

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Acheteur Vérifié

Published on 02/04/2019 à 17h25 following a purchase from 25/03/2019

Everything went as I wished, if I need to buy an item again I will do so in this store. Thank you.

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Acheteur Vérifié

Published on 02/04/2019 à 14h30 following a purchase from 25/03/2019

Precision and speed.

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Acheteur Vérifié

Published on 01/04/2019 à 17h41 following a purchase from 25/03/2019

Understandable, important choice and easy to use.

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Acheteur Vérifié

Published on 01/04/2019 à 13h46 following a purchase from 24/03/2019

Good.

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Acheteur Vérifié

Published on 29/03/2019 à 14h52 following a purchase from 17/03/2019

A bit disappointed with the product in terms of quality/price ratio. Size too big ...

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Response from Chapellerie Traclet Published on 01/04/2019

Hello
Thank you for taking the time to leave a comment. Can you tell us what you would have liked on this cap; what expectations did you have for this product that do not match the product information.
Best regards
Traclet

Acheteur Vérifié

Published on 27/03/2019 à 11h53 following a purchase from 04/01/2019

Very good site with a perfect choice, impeccable quality of hats but a very long wait, order made in January and received in March.

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Acheteur Vérifié

Published on 26/03/2019 à 16h19 following a purchase from 18/03/2019

Delivery in five days.

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Acheteur Vérifié

Published on 26/03/2019 à 08h47 following a purchase from 13/03/2019

Very good site even if it is sometimes a bit messy in the search.

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Acheteur Vérifié

Published on 23/03/2019 à 18h19 following a purchase from 14/03/2019

S-54/55 the size - NO - it's a 55. Being a 54 I have to reinforce the inside. Too bad that for women you don't always start with 54.

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Acheteur Vérifié

Published on 22/03/2019 à 20h43 following a purchase from 14/03/2019

my wife had to redo poorly made seams!! and if I had seen that it came from China, I would not have ordered:

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Acheteur Vérifié

Published on 19/03/2019 à 10h35 following a purchase from 10/03/2019

Very nice site for hat lovers. An incomparable choice for all tastes and all budgets.

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Acheteur Vérifié

Published on 18/03/2019 à 18h26 following a purchase from 09/03/2019

Serious.

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Acheteur Vérifié

Published on 18/03/2019 à 15h42 following a purchase from 09/03/2019

Very good.

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Acheteur Vérifié

Published on 18/03/2019 à 13h41 following a purchase from 10/03/2019

Good.

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Acheteur Vérifié

Published on 18/03/2019 à 12h57 following a purchase from 08/03/2019

The cap is of good quality, I expected it to be thicker to wear in all seasons.

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Acheteur Vérifié

Published on 14/03/2019 à 17h47 following a purchase from 06/03/2019

If you want a cap or beanie, go to chapellerie tracet.

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Acheteur Vérifié

Published on 14/03/2019 à 16h28 following a purchase from 06/03/2019

Good correct item.

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Acheteur Vérifié

Published on 13/03/2019 à 14h25 following a purchase from 05/03/2019

Site where you can view many models.

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Acheteur Vérifié

Published on 11/03/2019 à 17h12 following a purchase from 01/03/2019

No site is perfect but this one works well. A bit dull though.

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Acheteur Vérifié

Published on 11/03/2019 à 12h29 following a purchase from 03/03/2019

Order arrived quickly and without any particular problem. Merchandise ok; packaging quite too bulky compared to the item. Otherwise, all ok, thank you.

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Acheteur Vérifié

Published on 08/03/2019 à 16h32 following a purchase from 12/02/2019

My order meets my expectations, I dealt with a person from the Traclet house by phone who was of impeccable kindness and efficiency. Thank you

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Acheteur Vérifié

Published on 07/03/2019 à 20h17 following a purchase from 14/02/2019

Pleasant site

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Acheteur Vérifié

Published on 06/03/2019 à 16h03 following a purchase from 05/02/2019

Very good site. Always satisfied except during my last order. Shipment announced but only made 3-4 days later. Could not use my hats for the planned events. No quality issues

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Acheteur Vérifié

Published on 06/03/2019 à 07h35 following a purchase from 22/02/2019

Hello,
Personally, I would find it useful to add photos of your items worn. This is to have a better overview.
Certain information is missing, for example, for a gavroche, the dimensions of the flat gavroche.
Thank you

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Acheteur Vérifié

Published on 05/03/2019 à 10h24 following a purchase from 24/02/2019

Good design product but mediocre execution
Best regards

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Acheteur Vérifié

Published on 04/03/2019 à 18h15 following a purchase from 18/02/2019

I found the explanations clear

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Acheteur Vérifié

Published on 04/03/2019 à 16h08 following a purchase from 10/02/2019

Normal, nothing to report. The manufacturing was French and not Basque-Spanish as indicated. That's good, but what about traceability..

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Acheteur Vérifié

Published on 01/03/2019 à 16h14 following a purchase from 21/02/2019

professional

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Acheteur Vérifié

Published on 28/02/2019 à 14h24 following a purchase from 21/02/2019

Very good product. Compliant with the specifications of the site.

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Acheteur Vérifié

Published on 27/02/2019 à 15h14 following a purchase from 19/02/2019

it is difficult to assess the material of the products, an image of the inside of the caps would be interesting

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Response from Chapellerie Traclet Published on 04/03/2019

hello
We have taken your comment into account.
Unable to photograph the entire interior of our products, we do so upon request.
For that, you just need to send us an email with the product reference and the place where you need more information.
Best regards
Traclet

Acheteur Vérifié

Published on 26/02/2019 à 18h29 following a purchase from 18/02/2019

The site is very well designed and offers a wide choice.
However, it should be noted that the country of manufacture is not always indicated. This is an important criterion for me. To be completed if possible.

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Acheteur Vérifié

Published on 26/02/2019 à 16h01 following a purchase from 18/02/2019

Great diversity of the offer and models.

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Acheteur Vérifié

Published on 26/02/2019 à 14h47 following a purchase from 18/02/2019

Good but nothing more

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Acheteur Vérifié

Published on 26/02/2019 à 13h37 following a purchase from 03/02/2019

Very beautiful product.
I am charmed.
The package arrived in very good condition and well packaged, a professional job.
I recommend this site.
Best regards

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Acheteur Vérifié

Published on 26/02/2019 à 05h13 following a purchase from 15/02/2019

The site gives a good idea of the gloves' rendering. There is a lack of a color sorting option. Fast and compliant delivery.

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