Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 24/02/2019 à 15h29 following a purchase from 12/02/2019

WELL DONE

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Acheteur Vérifié

Published on 22/02/2019 à 12h50 following a purchase from 15/02/2019

Very good

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Acheteur Vérifié

Published on 20/02/2019 à 20h11 following a purchase from 17/01/2019

Very beautiful hat of good quality, the only weak point is the announced delivery time of 2 weeks which was rather 3 and a half weeks

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Acheteur Vérifié

Published on 20/02/2019 à 15h54 following a purchase from 12/02/2019

Well filled

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Acheteur Vérifié

Published on 18/02/2019 à 19h43 following a purchase from 15/01/2019

The site is good, however I regret that my order was placed when the item was ultimately not available and that my account was charged. I would have liked to be consulted beforehand.

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Acheteur Vérifié

Published on 18/02/2019 à 19h33 following a purchase from 11/02/2019

no opinion. Besides, I remove one star for this obligation

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Acheteur Vérifié

Published on 18/02/2019 à 17h42 following a purchase from 09/02/2019

well designed

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Acheteur Vérifié

Published on 18/02/2019 à 14h19 following a purchase from 10/02/2019

Very satisfied with the purchase

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Acheteur Vérifié

Published on 16/02/2019 à 09h22 following a purchase from 07/02/2019

serious

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Acheteur Vérifié

Published on 11/02/2019 à 19h56 following a purchase from 02/02/2019

Very responsive

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Acheteur Vérifié

Published on 11/02/2019 à 18h01 following a purchase from 23/01/2019

Very good

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Acheteur Vérifié

Published on 09/02/2019 à 19h22 following a purchase from 23/12/2018

The site is good but it deserves to be more detailed. Indeed, I bought a sailor's cap and I saw that there were clips with the same reference as the cap. I thought it was to attach the cap. Upon receiving these clips, I do not know what they are for and how and where they attach to the cap. As a result, I spent an additional 5 or 6€ for nothing.

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Acheteur Vérifié

Published on 09/02/2019 à 18h49 following a purchase from 28/01/2019

I received my package a bit late while it was for a gift. Besides that, the chapka was well packaged and there was no incident with my order. The tracking was easy.

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Acheteur Vérifié

Published on 08/02/2019 à 18h35 following a purchase from 23/01/2019

The site is well designed, you can easily find what you're looking for.

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Acheteur Vérifié

Published on 07/02/2019 à 16h22 following a purchase from 28/01/2019

Arrived on time

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Acheteur Vérifié

Published on 07/02/2019 à 13h13 following a purchase from 31/01/2019

Very professional

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Acheteur Vérifié

Published on 06/02/2019 à 17h34 following a purchase from 29/01/2019

quality problem does not match the description, the modification of it was made very quickly, cap described as winter, not at all the case... I continue to be a customer with a wide range of items

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Acheteur Vérifié

Published on 06/02/2019 à 12h20 following a purchase from 28/01/2019

Not only are the unavailable items still displayed - even 'grayed out' - but additionally, one can create an alert to be informed as soon as they are back in stock.

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Acheteur Vérifié

Published on 05/02/2019 à 19h38 following a purchase from 28/01/2019

serious and respectful of deadlines

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Acheteur Vérifié

Published on 05/02/2019 à 14h27 following a purchase from 28/01/2019

this is the first purchase I make from this site. I am satisfied, there is good order tracking

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Acheteur Vérifié

Published on 04/02/2019 à 12h30 following a purchase from 26/01/2019

Superb quality chapka and perfect size.

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Acheteur Vérifié

Published on 03/02/2019 à 22h10 following a purchase from 21/01/2019

Site ok, clear, beautiful hats

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Acheteur Vérifié

Published on 01/02/2019 à 14h43 following a purchase from 24/01/2019

The site is well built

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Acheteur Vérifié

Published on 01/02/2019 à 14h01 following a purchase from 24/01/2019

Good site, quality is there, fast delivery, small downside return fees at the customer's expense a free return policy would be worth considering for perfect service like other sites

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Acheteur Vérifié

Published on 01/02/2019 à 13h13 following a purchase from 25/01/2019

fast delivery, I recommend

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Acheteur Vérifié

Published on 01/02/2019 à 12h40 following a purchase from 23/01/2019

good

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Acheteur Vérifié

Published on 31/01/2019 à 14h34 following a purchase from 16/01/2019

faithful to what I expected

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Acheteur Vérifié

Published on 31/01/2019 à 08h07 following a purchase from 19/01/2019

diversified site

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Acheteur Vérifié

Published on 29/01/2019 à 14h50 following a purchase from 04/01/2019

Good French site

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Acheteur Vérifié

Published on 28/01/2019 à 13h43 following a purchase from 27/11/2018

Good site but delivery times not respected

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Acheteur Vérifié

Published on 25/01/2019 à 13h35 following a purchase from 18/01/2019

complete

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Acheteur Vérifié

Published on 24/01/2019 à 21h42 following a purchase from 10/01/2019

Nothing particular to report

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Acheteur Vérifié

Published on 23/01/2019 à 20h54 following a purchase from 08/12/2018

very clear site

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Acheteur Vérifié

Published on 23/01/2019 à 13h27 following a purchase from 13/01/2019

Very good item

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Acheteur Vérifié

Published on 23/01/2019 à 12h48 following a purchase from 15/01/2019

good site.

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Acheteur Vérifié

Published on 22/01/2019 à 14h26 following a purchase from 22/12/2018

I received the item well, impeccable, on time.

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Acheteur Vérifié

Published on 22/01/2019 à 13h12 following a purchase from 13/01/2019

problem with sizes

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Acheteur Vérifié

Published on 22/01/2019 à 12h56 following a purchase from 13/01/2019

Good site

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Acheteur Vérifié

Published on 22/01/2019 à 12h38 following a purchase from 14/01/2019

Serious. Good product and fast delivery;

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Acheteur Vérifié

Published on 17/01/2019 à 18h14 following a purchase from 03/01/2019

good

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