Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

Reset filters
S
Sandra S.
Rating: 5 out of 5
following a purchase from 11/07/2026
Great selection, easy to order and fast delivery. Highly recommend them.
Translated reviews
R
Rose-Méry C.
Rating: 5 out of 5
following a purchase from 11/07/2026
Excellent
Translated reviews
D
David L.
Rating: 5 out of 5
following a purchase from 10/07/2026
Product conforms to the description, fast shipping, nothing to report on that side. Only the carrier needs to be reviewed...
Translated reviews
C
Christian C.
Rating: 3 out of 5
following a purchase from 10/07/2026
one size fits all! But for small heads. An adjustment at the back of the hat would have been welcome. + a long delivery (after complaint).
Translated reviews
Response from Chapellerie Traclet
Hello Christian,

We sincerely thank you for your feedback and constructive remarks.
On this model, the cap is indeed adjustable as it has an adjustment system under the grosgrain to fit the cap to your head size.
If needed, we can make a video to show you how to adjust the cap to size.
Remaining at your disposal.

Best regards,
The boutique team.
S
S T.
Rating: 5 out of 5
following a purchase from 11/07/2026
Very satisfied with our purchases!
Translated reviews
Response from Chapellerie Traclet
Hello S.,

We warmly thank you for your positive feedback. We are delighted to hear that you are very satisfied with your purchases. This encourages us to continue offering you the best.

Best regards,
The Traclet Hat Shop Team
G
Georget V.
Rating: 5 out of 5
following a purchase from 09/07/2026
Hat as described, fast delivery. Completely satisfied.
Translated reviews
Response from Chapellerie Traclet
Hello Georget,

We warmly thank you for your positive feedback. We are delighted to learn that the hat met your expectations and that you appreciated our fast delivery service. Your satisfaction is our greatest reward!

Best regards,
The Traclet Hat Team
S
Stephane H.
Rating: 5 out of 5
following a purchase from 06/07/2026
Good communication following a color error. Very responsive. Item received quickly.
Translated reviews
Response from Chapellerie Traclet
Hello Stéphane,

We warmly thank you for your positive feedback. We are delighted to learn that our communication and responsiveness have satisfied you. We look forward to serving you again.

Best regards,
The Traclet Hat Shop Team.
P
Patrice K.
Rating: 5 out of 5
following a purchase from 20/06/2026
In accordance with the order
Translated reviews
Response from Chapellerie Traclet
Hello Patrice,

We warmly thank you for your positive feedback. We are delighted that your order met your expectations.

Best regards,
The shop team
G
Gérony E.
Rating: 5 out of 5
following a purchase from 09/07/2026
Simply as described in the photo. It's interesting to show a hat on a head, it's much more telling for me, you get a much better idea of the effect it gives
Translated reviews
Response from Chapellerie Traclet
Hello Gérony,

We warmly thank you for your positive feedback. We are delighted that our presentation pleased you and allowed you to better visualize our hats. Your satisfaction is our greatest reward.

Best regards,
The boutique team.
S
Serge M.
Rating: 5 out of 5
following a purchase from 06/07/2026
Very nice item but I'm still waiting for the exchange which hasn't arrived yet. Thank you
Translated reviews
Response from Chapellerie Traclet
Hello Serge,

We sincerely thank you for your positive feedback on our article. We hope that your exchange will be finalized very soon and that you will continue to find your happiness with us. We look forward to seeing you again soon in our online store.

Best regards,
The store team
J
Jacques S.
Rating: 5 out of 5
following a purchase from 06/07/2026
Beautiful product, fast delivery, appropriate packaging, French product
Translated reviews
Response from Chapellerie Traclet
Hello Jacques,

We sincerely thank you for your positive feedback! We are delighted that our product, as well as our delivery service, met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
J
Jacques D.
Rating: 5 out of 5
following a purchase from 10/07/2026
Very pleasant hat to wear and of good quality
Translated reviews
Response from Chapellerie Traclet
Hello Jacques,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciate the quality and comfort of your hat. Your satisfaction is our greatest reward.

Best regards,
The boutique team
A
Alain B.
Rating: 5 out of 5
following a purchase from 10/07/2026
Very good, already bought from Traclet, always satisfied
Translated reviews
Response from Chapellerie Traclet
Hello Alain,

A big thank you for your positive feedback! We are delighted to know that you are still satisfied with your purchases at Traclet. Your loyalty touches us and motivates us to continue offering the best.

Best regards,
The boutique team
K
Kevin L.
Rating: 5 out of 5
following a purchase from 10/07/2026
Order as described. Very fast delivery.
Translated reviews
Response from Chapellerie Traclet
Hello Kevin,

We warmly thank you for your positive feedback. We are delighted that your order met your expectations and that the delivery was quick.

Best regards,
The shop team
L
Laurent V.
Rating: 5 out of 5
following a purchase from 10/07/2026
Item delivered as ordered and fast delivery.
Translated reviews
Response from Chapellerie Traclet
Hello Laurent,

We sincerely thank you for your positive feedback! We are delighted to hear that your order met your expectations and that the delivery was quick. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Traclet Hat Shop Team
R
Robin C.
Rating: 5 out of 5
following a purchase from 10/07/2026
Very good, just the delivery address changed (different pickup point than desired).. but nothing serious
Translated reviews
Response from Chapellerie Traclet
Hello Robin,

We warmly thank you for your positive feedback. We are delighted that your experience was pleasant despite the change of delivery address. We hope to see you soon in our online store and remain at your disposal for any questions.

The store team.
M
Michèle D.
Rating: 5 out of 5
following a purchase from 08/07/2026
Very serious company, very good choice of quality hats
Translated reviews
Response from Chapellerie Traclet
Hello Michèle,

We sincerely thank you for your very positive feedback. We are delighted that you found your happiness among our selection of quality hats. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team.
H
Henri R.
Rating: 5 out of 5
following a purchase from 08/07/2026
Perfect
Translated reviews
Response from Chapellerie Traclet
Hello Henri,

We warmly thank you for your very positive feedback. We are delighted that your experience met your expectations and we hope to see you again very soon in our online store.

Best regards,
The Traclet Hat Shop Team
S
Samuel H.
Rating: 5 out of 5
following a purchase from 08/07/2026
Great, they have size 66.5
Translated reviews
Response from Chapellerie Traclet
Hello Samuel,

A big thank you for your warm feedback! We are delighted that our selection suits you and hope to see you soon in our shop to discover even more models.

Best regards,
The Traclet Hat Shop Team.
V
Vincent L.
Rating: 5 out of 5
following a purchase from 06/07/2026
Purchase of two UV caps in July 2026: very effective and pleasant to wear. We feel like we have nothing on our heads because they are so light, yet it only takes removing them to realize their effectiveness. We recommend.
Translated reviews
Response from Chapellerie Traclet
Hello Vincent,

We warmly thank you for your very positive review! It is a real pleasure to know that our UV protection caps bring you satisfaction and comfort. Your recommendation means a lot to us and we are delighted to have you among our customers.

Best regards,
The Traclet Hat Team.
P
Patrick R.
Rating: 5 out of 5
following a purchase from 06/07/2026
very nice hat that suits me very well
Translated reviews
J
Jean Marc D.
Rating: 5 out of 5
following a purchase from 07/07/2026
Perfect
Translated reviews
Response from Chapellerie Traclet
Hello Jean Marc,

We thank you for your positive feedback and are delighted to hear that you are satisfied with your experience with us. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team.
J
Jacques F.
Rating: 5 out of 5
following a purchase from 09/07/2026
Perfect in every way. Fast delivery within the promised time, beautiful quality and finishes, my hat is very comfortable. Thank you.
Translated reviews
Response from Chapellerie Traclet
Hello Jacques,

We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality and comfort of your hat as well as our delivery service. Your satisfaction is our greatest reward.

The boutique team.
M
Myriam H.
Rating: 5 out of 5
following a purchase from 09/07/2026
Perfect.
Translated reviews
Response from Chapellerie Traclet
Hello Myriam,

We sincerely thank you for your positive feedback! We are delighted that your experience with our shop met your expectations.

Have a great day,
The shop team.
M
Mael B.
Rating: 5 out of 5
following a purchase from 08/07/2026
Nothing to say, top
Translated reviews
Response from Chapellerie Traclet
Hello Mael,

We warmly thank you for your positive review! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. We hope to see you again very soon to discover our new collections.

Best regards,
The boutique team
L
Luc G.
Rating: 5 out of 5
following a purchase from 08/07/2026
Excellent service
Translated reviews
Response from Chapellerie Traclet
Hello Luc,

We warmly thank you for your positive feedback. We are delighted that our service met your expectations and hope to see you soon in our online store.

Best regards,
The Traclet Hat Shop Team.
H
Hervé R.
Rating: 5 out of 5
following a purchase from 08/07/2026
Package arrived very quickly and headgear in perfect condition. Very satisfied
Translated reviews
Response from Chapellerie Traclet
Hello Hervé,

We warmly thank you for your positive feedback. We are delighted to learn that your package arrived quickly and that you are fully satisfied with your headgear.

Best regards,
The shop team
G
George M.
Rating: 5 out of 5
following a purchase from 06/07/2026
First class product and service
Translated reviews
Response from Chapellerie Traclet
Hello George,

We warmly thank you for your positive review and are delighted that our product and service have satisfied you. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
J
Jerome G.
Rating: 5 out of 5
following a purchase from 07/07/2026
Fast delivery Super product, very happy with my purchase
Translated reviews
Response from Chapellerie Traclet
Hello Jerome,

We warmly thank you for your positive review. We are delighted to learn that you are satisfied with your purchase and that the delivery met your expectations.

Best regards,
The Traclet Hat Shop team.
J
Jean Nicolas R.
Rating: 5 out of 5
following a purchase from 08/07/2026
very good material delivery without issues to recommend
Translated reviews
Response from Chapellerie Traclet
Hello Jean Nicolas,

We warmly thank you for your positive feedback and recommendations. It is a pleasure to know that our equipment satisfies you and that your delivery experience went well.

Best regards,
The team at Chapellerie Traclet.
Y
Yan D.
Rating: 5 out of 5
following a purchase from 04/06/2026
Very good
Translated reviews
Response from Chapellerie Traclet
Hello Yan,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you soon in our online store.

Best regards,
The Traclet Hat Shop team.
F
Fabienne J.
Rating: 5 out of 5
following a purchase from 07/07/2026
second order. Very satisfied
Translated reviews
Response from Chapellerie Traclet
Hello Fabienne,

A big thank you for your very positive feedback! We are delighted to know that you are satisfied with your second order. It is always a pleasure to serve you.

Best regards,
The boutique team
B
Bernard S.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast delivery, compliant products
Translated reviews
Response from Chapellerie Traclet
Hello Bernard,

We warmly thank you for your positive feedback. We are delighted to learn that the delivery was quick and that our products satisfied you. We would be happy to see you again soon in our store.

Best regards,
The Traclet Hat Shop Team
D
Didier R.
Rating: 5 out of 5
following a purchase from 07/07/2026
ok
Translated reviews
Response from Chapellerie Traclet
Hello Didier,

A big thank you for your positive feedback! We are delighted to know that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back to see us, we will always be happy to welcome you.

Best regards,
The boutique team
V
Val B.
Rating: 5 out of 5
following a purchase from 26/06/2026
very satisfied
Translated reviews
Response from Chapellerie Traclet
Hello Val,

We warmly thank you for your positive feedback! We are delighted to learn that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.

Best regards,
The boutique team
S
Sylvie E.
Rating: 5 out of 5
following a purchase from 07/07/2026
I have already given my positive feedback. The hat is of good quality and it is beautiful. I received it quickly. There is a lot of choice on this site
Translated reviews
Response from Chapellerie Traclet
Hello Sylvie,

We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality and style of your hat, as well as the speed of our service. Please feel free to come back and discover our new collections, we will always be happy to welcome you.

Best regards,
The boutique team.
Y
Yves N.
Rating: 5 out of 5
following a purchase from 06/07/2026
The quality is there, the size is perfect, the prices are attractive. Fast delivery. It's perfect. Thank you very much. S
Translated reviews
Response from Chapellerie Traclet
Hello Yves,

A big thank you for your positive feedback! We are delighted that the quality of our products and the speed of delivery met your expectations. We hope to see you soon in our store for new discoveries.

Best regards,
The store team.
R
Richard D.
Rating: 5 out of 5
following a purchase from 07/07/2026
Everything went well
Translated reviews
Response from Chapellerie Traclet
Hello Richard,

We warmly thank you for your positive feedback. We are delighted to learn that your experience with us has been satisfactory. Your satisfaction is our priority and we hope to see you soon in our store.

Sincerely,
The Traclet Hat Shop Team
I
Irene B.
Rating: 5 out of 5
following a purchase from 07/07/2026
Very pretty hat in accordance with the description. Fast delivery in protective packaging given the fragility of the hat
Translated reviews
Response from Chapellerie Traclet
Hello Irene,

We warmly thank you for your flattering review and are delighted to hear that you are satisfied with your hat. Your feedback on the delivery and packaging particularly touches us.

Best regards,
The boutique team.
S
S T.
Rating: 5 out of 5
following a purchase from 08/07/2026
Magnificent shop!!!
Translated reviews
Response from Chapellerie Traclet
Hello S.,

We warmly thank you for your very positive review! We are delighted that you like our shop and hope to see you again soon among us.

Best regards,
The shop team.
We use cookies for audience measurement and improving user experience.