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Rating: 3 out of 5
Perfect delivery. The product a bit disappointing. Closer to a costume than expected.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersR
Rating: 5 out of 5
Purchase and delivery without any difficulty
Perfect site, which I recommend
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Perfect site, which I recommend
G
Rating: 5 out of 5
Everything
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F
Rating: 5 out of 5
you can find absolutely everything!!
very wide choice.
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very wide choice.
S
Rating: 5 out of 5
Excellent quality beret at a competitive price and delivered quickly. Bravo!
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C
Rating: 5 out of 5
Varied collection. Item corresponds to the description, well packaged and received quickly.
Small problem with the credit card order but quickly resolved by the perfect and quick responsiveness of the site manager.
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Small problem with the credit card order but quickly resolved by the perfect and quick responsiveness of the site manager.
C
Rating: 3 out of 5
Price and quality of the panama correct, except the name is placed on the ribbon outside while I thought the personalization was inside. Too bad. And the ribbon is neither sewn nor glued, it is not nice at all.
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V
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Fast shipping, top packaging and a nice surprise upon receipt: very good quality product!
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P
Rating: 5 out of 5
Easy navigation on the site
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J
Rating: 5 out of 5
Impeccable service, I recommend.
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G
Rating: 5 out of 5
Very nice hat.
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A
Rating: 5 out of 5
Fast shipping, product conforms to the description. (The little goodies included in the box)
A first purchase that will not be the last!
Serious site.
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A first purchase that will not be the last!
Serious site.
L
Rating: 5 out of 5
Very nice item well packaged and without shock, fast delivery
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M
Rating: 5 out of 5
Excellent: The online contact, the efficiency of the responses to questions, the speed of order execution.
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P
Rating: 5 out of 5
Top site and seller
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M
Rating: 5 out of 5
Your site is a beautiful discovery. It's hard to find a hat that suits you when you have a "big head". Nice hat, to be seen in use during our next trip to Senegal.
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J
Rating: 5 out of 5
Very nice hat!
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A
Rating: 5 out of 5
Beautiful hat as described - Size as expected - Superb
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C
Rating: 3 out of 5
Nothing to report.
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L
Rating: 5 out of 5
The product meets my expectations. Delivery on time and package arrived in perfect condition.
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S
Rating: 5 out of 5
Very good. Delivery on the scheduled date and careful packaging of the hat.
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L
Rating: 5 out of 5
Clear information and reliable details provided on the site as well as very fast delivery, thank you.
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A
Rating: 5 out of 5
Just perfect!
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E
Rating: 5 out of 5
Remember to report when items are not French
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E
Rating: 5 out of 5
Quality and responsiveness
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M
Rating: 5 out of 5
Just perfect! The ordered product, the contact with Customer Service, browsing the site... So let's give a big Cocorico for this "Made in France"!
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M
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Quick and in line with expected products
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M
Rating: 5 out of 5
Everything is perfect; super fast delivery
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T
Rating: 5 out of 5
Perfect!! Everything is perfect!! I needed information for an order, I made a mistake on my order, ... all of this was resolved impeccably by the customer service of Maison Traclet which is very responsive, fast delivery, good follow-up ... and kindness on the phone!!!
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F
Rating: 5 out of 5
I received my STETSON hat well, it is magnificent, the finish is perfect, the size is great, the quality is superb too, I am very happy, thank you very much for this beautiful hat and fast delivery for Belgium
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F
Rating: 5 out of 5
Fast delivery and perfect packaging
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J
Rating: 5 out of 5
Delivery within the announced deadlines. Products matching the delivery
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M
Rating: 5 out of 5
Very fast delivery and product matching the photo and description.
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J
Rating: 5 out of 5
Speed of delivery. Compliance
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C
Rating: 5 out of 5
Hat of very good quality
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P
Rating: 5 out of 5
Easy navigation, welcoming, many choices, satisfactory prices. Quick order, extra fast delivery. Perfect
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A
Rating: 5 out of 5
Speed between order and delivery. Easy navigation on the site.
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D
Rating: 5 out of 5
Quality product as always and fast and perfect service
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