Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Thank you everything was perfect! This new hat will be a very nice gift ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Very efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast delivery and response to special requests. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
very good item as described thank you very much finally a French site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2024
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Very good as usual. Careful and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Quality item and fast delivery, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2024
ordered items corresponding to my expectations, and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
I appreciated the ease of ordering, fast shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
I really like Traclet. A very large selection, quality products. Magician, I ordered several hats there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Order completely matching my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Easy to use site, product received quickly in perfect quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2024
Top service despite a mistake on my part regarding the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2024
just perfect !!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
prices and deliveries completely correct, quality item
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2024
Everything is fine. A bit disappointed by the size of the text. Written too small
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Hello, the site is good. I did not find the logout button, I will return for the winter collection. See you soon
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2024
Beret OK but the inner lining is a different color from the photo on the site (black instead of green).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast and perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Nothing to say; everything went well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect sequence of ordering and delivery operations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
After ordering, I noticed that the product ordered was out of stock ...
It was not the case, considering the speed of delivery ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
As always, phone advice helps to choose the right hat/cap, without any pressure...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Everything is perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
For a few months, general quality has decreased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Speed and reliability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Everything went very well
Delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Very nice hat, beautiful workmanship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Quick and very correct service. Excellent product!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2024
As usual, very satisfied with the products and the prompt delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
I am a regular customer and always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Pretty accessories :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
I am very satisfied, it was a gift for my husband who loved it! The shipping time was quick too, thank you :).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Always punctual, with kindness as a bonus.
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