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Rating: 5 out of 5
Hello received the cap I had perfect. Only problem the Jamioulx deposit library the owner is unpleasant and full of himself. Sad.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Excellent seller, product sent very quickly. Highly recommend
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Response from Chapellerie Traclet
Hello Gregory,
We warmly thank you for your enthusiastic review. We are delighted that you appreciated our service and the speed of the delivery. We look forward to seeing you soon in our shop!
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your enthusiastic review. We are delighted that you appreciated our service and the speed of the delivery. We look forward to seeing you soon in our shop!
Best regards,
The Traclet Hat Shop Team
J
Rating: 5 out of 5
PERFECT
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Response from Chapellerie Traclet
Hello Joël,
A big thank you for your very positive feedback! We are delighted that your experience with us was perfect. Your satisfaction is our greatest reward.
Best regards,
The shop team
A big thank you for your very positive feedback! We are delighted that your experience with us was perfect. Your satisfaction is our greatest reward.
Best regards,
The shop team
M
Rating: 5 out of 5
Very good product and a lot of choices
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Response from Chapellerie Traclet
Hello Maguy,
We sincerely thank you for your positive feedback! We are delighted that our selection of products pleases you and that you found what you were looking for. This motivates us to continue offering you the best.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback! We are delighted that our selection of products pleases you and that you found what you were looking for. This motivates us to continue offering you the best.
Best regards,
The Traclet Hat Shop Team
Y
Rating: 5 out of 5
ALL GOOD
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Response from Chapellerie Traclet
Hello Yves,
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us. We would be delighted to welcome you again soon.
Best regards,
The boutique team
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us. We would be delighted to welcome you again soon.
Best regards,
The boutique team
D
Rating: 5 out of 5
NO COMPLAINTS. QUALITY AND SIZE: TOP. HOWEVER... COLISSIMO... VERY SLOW!
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Response from Chapellerie Traclet
Hello Dominique,
We thank you
We thank you
C
Rating: 5 out of 5
Perfect
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Response from Chapellerie Traclet
Hello Claudio,
We warmly thank you for your positive review and are delighted that you are satisfied with your experience. Your satisfaction is our greatest reward.
Sincerely,
The Traclet Hat Shop Team
We warmly thank you for your positive review and are delighted that you are satisfied with your experience. Your satisfaction is our greatest reward.
Sincerely,
The Traclet Hat Shop Team
A
Rating: 5 out of 5
Efficiency and speed
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Response from Chapellerie Traclet
Hello Anne-Solène,
We warmly thank you for your positive review. We are delighted to know that you appreciated our efficiency and speed. Your satisfaction is our priority and your feedback motivates us to continue in this direction.
Best regards,
The Traclet hat shop team.
We warmly thank you for your positive review. We are delighted to know that you appreciated our efficiency and speed. Your satisfaction is our priority and your feedback motivates us to continue in this direction.
Best regards,
The Traclet hat shop team.
P
Rating: 5 out of 5
100% satisfied.
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Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. We are delighted to know that you are fully satisfied with your experience with us. We look forward to seeing you soon in our online store!
The team at Chapellerie Traclet.
We sincerely thank you for your positive feedback. We are delighted to know that you are fully satisfied with your experience with us. We look forward to seeing you soon in our online store!
The team at Chapellerie Traclet.
S
Rating: 5 out of 5
Several orders and everything is perfect, prices, fast delivery times, the only downside is the sizes, it is indicated for example 60/61 cm, and it's a lottery either you receive a 60 or a 61 cm, so either the size matches, or you have to put in some elastic bands, but if you are at the max size, I think it's better to contact them before ordering, or at least have it mentioned.
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Response from Chapellerie Traclet
Hello Stéphane,
We warmly thank you for your positive feedback and for your loyalty! We are delighted that you are satisfied with our prices and the speed of our deliveries. Regarding the sizes, we take your comments into account and we will think about solutions to better inform our customers. Please do not hesitate to contact us for any future questions.
Best regards,
The store team
We warmly thank you for your positive feedback and for your loyalty! We are delighted that you are satisfied with our prices and the speed of our deliveries. Regarding the sizes, we take your comments into account and we will think about solutions to better inform our customers. Please do not hesitate to contact us for any future questions.
Best regards,
The store team
J
Rating: 5 out of 5
All good
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Response from Chapellerie Traclet
Hello Jacques,
We warmly thank you for your enthusiastic feedback! We are delighted that your experience meets your expectations. Do not hesitate to come back to see us to discover our upcoming novelties.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your enthusiastic feedback! We are delighted that your experience meets your expectations. Do not hesitate to come back to see us to discover our upcoming novelties.
Best regards,
The Traclet Hat Shop Team
R
Rating: 5 out of 5
2nd purchase at Traclet and like the 1st everything is perfect... I highly recommend.
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Response from Chapellerie Traclet
Hello Rémy,
We warmly thank you for your positive feedback and your loyalty. It is a real pleasure to know that you are satisfied with your purchases at Traclet.
Best regards,
The boutique team
We warmly thank you for your positive feedback and your loyalty. It is a real pleasure to know that you are satisfied with your purchases at Traclet.
Best regards,
The boutique team
C
Rating: 5 out of 5
Good product at a reasonable price
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Response from Chapellerie Traclet
Hello Christian,
We warmly thank you for your positive feedback. We are delighted that our product satisfied you and hope to see you soon in our store.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your positive feedback. We are delighted that our product satisfied you and hope to see you soon in our store.
Best regards,
The Traclet Hat Shop team.
E
Rating: 5 out of 5
Perfect delivery and product meets my expectations.
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Response from Chapellerie Traclet
Hello Eric,
We warmly thank you for your positive review. We are delighted to learn that the delivery and the product met your expectations. Your satisfaction is our priority and we hope to see you again soon in our online store.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your positive review. We are delighted to learn that the delivery and the product met your expectations. Your satisfaction is our priority and we hope to see you again soon in our online store.
Best regards,
The Traclet Hat Shop team.
J
Rating: 5 out of 5
good service
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Response from Chapellerie Traclet
Hello Jean-Pierre,
We sincerely thank you for your flattering review. It is a pleasure to know that our service has satisfied you.
Best regards,
The Traclet Hat Shop team.
We sincerely thank you for your flattering review. It is a pleasure to know that our service has satisfied you.
Best regards,
The Traclet Hat Shop team.
A
Rating: 5 out of 5
Exactly what I expected, the hat seemed a bit bigger than I thought but it is very comfortable and pretty! I will add a cord to keep it on my head (it flies off quickly in case of wind).
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Response from Chapellerie Traclet
Hello Armel Nolwenn,
We sincerely thank you for your positive review and are delighted to learn that the hat meets your expectations. Your tip regarding the cord is very wise and will certainly help other customers.
Best regards,
The boutique team
We sincerely thank you for your positive review and are delighted to learn that the hat meets your expectations. Your tip regarding the cord is very wise and will certainly help other customers.
Best regards,
The boutique team
L
Rating: 5 out of 5
Very nice hats (boaters) delivered on time!
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Response from Chapellerie Traclet
Hello Laure,
We warmly thank you for your positive feedback. We are delighted that you like our boaters and that the delivery met your expectations.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your positive feedback. We are delighted that you like our boaters and that the delivery met your expectations.
Best regards,
The Traclet Hat Shop team
S
Rating: 5 out of 5
Careful and fast delivery. Good product, impeccable!
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Response from Chapellerie Traclet
Hello Severine,
We warmly thank you for your positive feedback! We are delighted that you appreciated the quality of our product as well as the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback! We are delighted that you appreciated the quality of our product as well as the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
O
Rating: 5 out of 5
very good
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Response from Chapellerie Traclet
Hello Olivier,
A big thank you for your positive feedback! We are delighted that you had a good experience with us and that you like our products. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
A big thank you for your positive feedback! We are delighted that you had a good experience with us and that you like our products. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
F
Rating: 5 out of 5
Very good, thank you for the advice
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Response from Chapellerie Traclet
Hello Frédéric,
We sincerely thank you for your positive feedback and are delighted that our advice has been helpful to you. We will always be happy to welcome you back to our online store.
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your positive feedback and are delighted that our advice has been helpful to you. We will always be happy to welcome you back to our online store.
Best regards,
The Traclet Hat Shop Team.
M
Rating: 5 out of 5
Very pleasantly surprised by the quality! I am delighted with my order. A brand that really deserves to be more known. I recommend!
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Response from Chapellerie Traclet
Hello Makdah,
We warmly thank you for your very positive feedback! We are delighted that the quality of our products pleasantly surprised you and that your experience met your expectations. Your recommendation particularly touches us and we hope to see you again soon in our shop.
The team at Chapellerie Traclet.
We warmly thank you for your very positive feedback! We are delighted that the quality of our products pleasantly surprised you and that your experience met your expectations. Your recommendation particularly touches us and we hope to see you again soon in our shop.
The team at Chapellerie Traclet.
P
Rating: 5 out of 5
Quality product and well protected for the shipment of the package.
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Response from Chapellerie Traclet
Hello Philippe,
We sincerely thank you for your very positive feedback! We are delighted that you appreciated the quality of our product and the protection provided during shipping. Your satisfaction is our greatest reward.
Best regards,
The shop team
We sincerely thank you for your very positive feedback! We are delighted that you appreciated the quality of our product and the protection provided during shipping. Your satisfaction is our greatest reward.
Best regards,
The shop team
A
Rating: 3 out of 5
Very nice in the photo but the edges are not rigid so more bucket hat than hat, too bad the color is very nice.
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Response from Chapellerie Traclet
Hello Andre,
Thank you for taking the time to share your feedback. We are glad that you like the color, and we take note of your comments regarding the rigidity of the edges. Your feedback is valuable to us.
Best regards,
The shop team.
Thank you for taking the time to share your feedback. We are glad that you like the color, and we take note of your comments regarding the rigidity of the edges. Your feedback is valuable to us.
Best regards,
The shop team.
G
Rating: 5 out of 5
Fast delivery, very nice product, no surprises upon receipt, I am completely satisfied
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Response from Chapellerie Traclet
Hello Guinet,
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your order and that the delivery went well. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your order and that the delivery went well. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
M
Rating: 5 out of 5
I have nothing to say, I am just waiting for them to take back my package because there is an exchange and to receive the exchange. Otherwise, I am satisfied. Best regards
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Response from Chapellerie Traclet
Hello Monique,
We sincerely thank you for your positive feedback and your trust. We are delighted to hear that you are satisfied with your experience with us. Please do not hesitate to reach out to us if you need assistance regarding your exchange.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback and your trust. We are delighted to hear that you are satisfied with your experience with us. Please do not hesitate to reach out to us if you need assistance regarding your exchange.
Best regards,
The Traclet Hat Shop Team
C
Rating: 5 out of 5
Nothing to report
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Response from Chapellerie Traclet
Hello Cyril,
We warmly thank you for your positive feedback. Your satisfaction is our best reward and we are delighted to have met your expectations.
Best regards,
The shop team
We warmly thank you for your positive feedback. Your satisfaction is our best reward and we are delighted to have met your expectations.
Best regards,
The shop team
V
Rating: 5 out of 5
Speed of shipping and quality of received products
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Response from Chapellerie Traclet
Hello Valérie,
We sincerely thank you for your positive feedback and are delighted that you appreciated the speed of the delivery as well as the quality of our products. Your satisfaction is our greatest reward and we would be happy to see you again very soon in our store.
Best regards,
The store team
We sincerely thank you for your positive feedback and are delighted that you appreciated the speed of the delivery as well as the quality of our products. Your satisfaction is our greatest reward and we would be happy to see you again very soon in our store.
Best regards,
The store team
F
Rating: 5 out of 5
Perfect.
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Response from Chapellerie Traclet
Hello,
Thank you very much for your enthusiastic feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The boutique team
Thank you very much for your enthusiastic feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The boutique team
L
Rating: 5 out of 5
Thank you, I am really very satisfied, the exchange service is very efficient. I am delighted, my cap is magnificent. Thanks again
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Response from Chapellerie Traclet
Hello Louis-Marie,
We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with your cap and our exchange service. We would be happy to welcome you again soon in our store.
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with your cap and our exchange service. We would be happy to welcome you again soon in our store.
Best regards,
The Traclet Hat Shop Team.
A
Rating: 5 out of 5
good
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Response from Chapellerie Traclet
Hello Aymeric,
We warmly thank you for your positive review and your perfect rating. We are pleased to know that you are satisfied with your experience at Chapellerie Traclet.
Best regards,
The boutique team
We warmly thank you for your positive review and your perfect rating. We are pleased to know that you are satisfied with your experience at Chapellerie Traclet.
Best regards,
The boutique team
A
Rating: 5 out of 5
Small gift well appreciated.
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Response from Chapellerie Traclet
Hello Aline,
We warmly thank you for your positive feedback. We are delighted to learn that your gift was well appreciated.
Best regards,
The team at Chapellerie Traclet.
We warmly thank you for your positive feedback. We are delighted to learn that your gift was well appreciated.
Best regards,
The team at Chapellerie Traclet.
O
Rating: 5 out of 5
Very useful and aesthetically pleasing item. Also, the bonus point for being made in France (materials and labor). Thank you.
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Response from Chapellerie Traclet
Hello Olivier,
We warmly thank you for your positive review! We are delighted that our product has met your expectations both in terms of utility and aesthetics, and that you appreciate our commitment to made in France. We look forward to seeing you soon in our boutique!
Best regards,
The team at Chapellerie Traclet.
We warmly thank you for your positive review! We are delighted that our product has met your expectations both in terms of utility and aesthetics, and that you appreciate our commitment to made in France. We look forward to seeing you soon in our boutique!
Best regards,
The team at Chapellerie Traclet.
M
Rating: 5 out of 5
Competent staff who take the time and give good advice. We come back with pleasure, thank you
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Response from Chapellerie Traclet
Hello Marie-Thérèse,
A big thank you for your warm feedback! We are delighted that our team was able to provide you with satisfaction and advice. Your trust and loyalty are our greatest reward, and we will always be happy to welcome you again.
Best regards,
The boutique team
A big thank you for your warm feedback! We are delighted that our team was able to provide you with satisfaction and advice. Your trust and loyalty are our greatest reward, and we will always be happy to welcome you again.
Best regards,
The boutique team
J
Rating: 5 out of 5
Fast shipping, quality products, French company, perfect!
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Response from Chapellerie Traclet
Hello Jérôme,
We warmly thank you for your positive feedback. We are delighted that our products and our service have satisfied you. Your support for a French company particularly touches us.
Best regards,
The Traclet Hat Company team
We warmly thank you for your positive feedback. We are delighted that our products and our service have satisfied you. Your support for a French company particularly touches us.
Best regards,
The Traclet Hat Company team
N
Rating: 5 out of 5
Magnificent hat, fast shipping. I recommend!
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Response from Chapellerie Traclet
Hello Nathalie,
We warmly thank you for your positive feedback! We are delighted that you like our hat and that you appreciated the speed of our service. Your recommendation means a lot to us.
Best regards,
The boutique team
We warmly thank you for your positive feedback! We are delighted that you like our hat and that you appreciated the speed of our service. Your recommendation means a lot to us.
Best regards,
The boutique team
S
Rating: 5 out of 5
Very well-made site. Fast shipping. Hat very well protected. To recommend.
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Response from Chapellerie Traclet
Hello Stéphan,
We warmly thank you for your positive feedback. We are delighted that you enjoyed your experience with us and that your hat arrived in perfect condition. Do not hesitate to come back to see us, we will be happy to welcome you again.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback. We are delighted that you enjoyed your experience with us and that your hat arrived in perfect condition. Do not hesitate to come back to see us, we will be happy to welcome you again.
Best regards,
The Traclet Hat Team
M
Rating: 5 out of 5
Fast shipping, well packaged. The hat perfectly meets my expectations.
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Response from Chapellerie Traclet
Hello Marianne,
We sincerely thank you for your positive feedback. We are delighted to learn that your hat met your expectations and that the delivery was up to par.
Best regards,
The Traclet Hat Team
We sincerely thank you for your positive feedback. We are delighted to learn that your hat met your expectations and that the delivery was up to par.
Best regards,
The Traclet Hat Team
T
Rating: 5 out of 5
R . A . S Completely satisfied!
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Response from Chapellerie Traclet
Hello Thierry,
We warmly thank you for your positive feedback! We are delighted to learn that you are completely satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback! We are delighted to learn that you are completely satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
Good quality item that corresponds exactly to the description on the website.
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Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. We are delighted to learn that the article meets your expectations and satisfies you. We hope to see you soon in our online store to discover more treasures.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback. We are delighted to learn that the article meets your expectations and satisfies you. We hope to see you soon in our online store to discover more treasures.
Best regards,
The Traclet Hat Shop Team
N
Rating: 5 out of 5
Perfect
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Response from Chapellerie Traclet
Hello Natacha,
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our online store.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our online store.
Best regards,
The Traclet Hat Shop Team