Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Clear, readable with a nice range of hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
Thank you for delivering to the DROM!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
I have been ordering for years and everything goes very well. Fast and professional. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Very satisfied, experience to renew...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Hello, Good navigation on the site. Fast delivery. Thank you! Eric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
Impeccable in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
Items conforming, beautiful practical caps, careful and fast shipping, to recommend without problem. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2024
well received, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Package arrived well. Gift cap: no feedback from my cousin yet, but I am confident, I know the brand. Thank you to Sté Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Well served, and quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Quality of the product, efficiency of the service and correct prices. What else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
This is the fourth hat I order from Traclet. I am very satisfied with the conditions in which the orders have been processed each time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
Very good site, quality of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
Speed and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Everything was perfect and very happy with my hat
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2024
Very good store with a wide selection of quality caps. Very good customer service. The only downside is that returns and exchanges are at the customer's expense, which is a big inconvenience. Too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Quality of information (very detailed) on the ordered item; speed and quality of delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Perfect, fast delivery and in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
No problem, everything corresponds very well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
The site is very readable and the ordering system is very well thought out.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Nothing to say, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
well designed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Very clear site, interesting articles and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Very nice, true to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Reproduction or continuation, the only thing I know is that this hat suitcase suits me perfectly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
very good. Delivery in accordance with the delivery and deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Everything is very well thought out and organized on the site. It's always a great pleasure to browse it and find happiness there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Everything perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Good description, perfectly corresponds to the product, well appreciated!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast delivery, top!!! No worries, I recommend the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Quality item and fast delivery. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2024
Small quality for me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2024
I did not receive the right color, very disappointed.
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