English 
Français A
Rating: 5 out of 5
Very good!
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good experience. Easy order. Deadline respected. Very beautiful hat.
We needed to make a return because the hat was too big. They responded to emails within the day and the exchange was done very easily and quickly. I recommend!
Translated reviews
We needed to make a return because the hat was too big. They responded to emails within the day and the exchange was done very easily and quickly. I recommend!
A
Rating: 5 out of 5
As per the photos, beautiful quality and a little extra, French manufacturing.
Translated reviews
A
Rating: 5 out of 5
Delivery made on time. Pick-up without any problem, the hat was in good condition. However, it should be noted that the top of the package was half torn with a significant hole. Obviously, the handling done by your provider La Poste seems very rough, which is incompatible with the quality of the transported products.
Translated reviews
A
Rating: 5 out of 5
Satisfied with the product, meets my expectations.
Translated reviews
A
Rating: 5 out of 5
Ease of ordering, fast delivery, product quality. Total satisfaction.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
A superb site with a lot of choice Made in France. Excellent service, fast and careful shipping, well done and thank you!
Translated reviews
A
Rating: 5 out of 5
Hat arrives in top cardboard, thank you, fits perfectly.
Translated reviews
A
Rating: 5 out of 5
Everything is great
Translated reviews
A
Rating: 5 out of 5
Tote is good, thank you.
Translated reviews
A
Rating: 5 out of 5
Item conforms to the description and very warm
Translated reviews
A
Rating: 3 out of 5
ORDER AND DELIVERY WELL PASSED THE QUALITY OF THE PRODUCT IS MEDIOCRE FULL OF DEFECTS ON THE SURFACE OF THE CAP FOR WHAT ??????? WHO KNOWS
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for sending us a photo of the cap at [email protected]
For this type of cap, we have several qualities and it will depend on the expected quality as this model at 24 euros is very different from the one at 45 or the one at over 100 euros.
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for sending us a photo of the cap at [email protected]
For this type of cap, we have several qualities and it will depend on the expected quality as this model at 24 euros is very different from the one at 45 or the one at over 100 euros.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Everything was perfect
Translated reviews
A
Rating: 5 out of 5
Nothing to report, perfect
Translated reviews
A
Rating: 5 out of 5
Very satisfied, thank you.
Translated reviews
A
Rating: 5 out of 5
Good service, timely delivery, item as described, wide choice no unpleasant surprises
Translated reviews
A
Rating: 5 out of 5
Incredible the hat is beautiful I sent an email they replied immediately quality price top I am very happy delivered quickly thanks again
Translated reviews
A
Rating: 5 out of 5
Very good punctuality
Translated reviews
A
Rating: 5 out of 5
Compliant with the order and satisfied with the product
Translated reviews
A
Rating: 5 out of 5
Everything went perfectly from the order to the delivery with respect for the announced deadlines.
Translated reviews
A
Rating: 5 out of 5
Very large choice.
Translated reviews
A
Rating: 5 out of 5
Very fast delivery and return time. Information on the return very satisfactory. Quick and efficient navigation on the site
Translated reviews
A
Rating: 5 out of 5
Fast and compliant
Translated reviews
A
Rating: 5 out of 5
Reliable site, fast delivery, package shipped within the announced deadlines.
Translated reviews
A
Rating: 5 out of 5
I didn't know it and I am very satisfied
Translated reviews
A
Rating: 5 out of 5
very good fiscal
Translated reviews
A
Rating: 5 out of 5
Easy to use site.
Translated reviews
A
Rating: 5 out of 5
The site is easy to use, I had no problem.
Translated reviews
A
Rating: 5 out of 5
I am satisfied. The item corresponds to my request. The delivery time was correct. Thank you.
Translated reviews
A
Rating: 5 out of 5
Perfect, this is my 2nd order and I am very satisfied! quality items, fast delivery, highly recommended!
Translated reviews
A
Rating: 5 out of 5
Very easy navigation, order received quickly, complete satisfaction
Translated reviews
A
Rating: 5 out of 5
Delivery on time, beautiful chapka and arrived just before the cold.
Translated reviews
A
Rating: 5 out of 5
Very effective and fast
Translated reviews
A
Rating: 3 out of 5
Missing accessory on the hat...the feather at 300 euros for the hat is unacceptable.
Translated reviews
A
Rating: 5 out of 5
Very good purchase
Translated reviews
A
Rating: 5 out of 5
We received the cap very quickly, it is of very good quality! We are very satisfied.
Translated reviews
A
Rating: 5 out of 5
Very good, nothing to report.
Translated reviews
A
Rating: 5 out of 5
Cap compliant with the description, and order processed within the indicated times. Perfect
Translated reviews