Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
Order received on time, good quality product!!! Very happy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2023
I really like the hat, the color, but in one size, I find it a bit small for me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
No issues, very good, you can see the seriousness of the company and the quality of the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
The website is very user friendly making ordering and paying very easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Good explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Item meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast delivery. Simple and efficient return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
No problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
Perfect product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
Responsiveness and efficiency of the site. Fully satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
Easy choice; interesting, varied and quality products; competitive prices; fast and well-secured shipping in a sturdy cardboard package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
However, a lot of plastic film for a small box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Hat corresponds well to the description. Good manufacturing. Beautiful finish. Good packaging. Fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Clear site, easy order, deadline respected, top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
The winter cap ordered is of very good quality. Tested today in the cold rain while fishing! Waterproof and warm. Easy order and fast delivery. So 5 stars...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
The cap's crown is very wide. It looks more like a gavroche cap than a hatteras cap. I had to return it. The service is efficient and the sending of the replacement cap is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Simple to use site, order received on time and in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Very good, impeccable service, careful and attentive. I recommend +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
I quickly found the item I was looking for on the site. The information is clear, the shipping times are very fast. I am very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2023
Good, but it lacks a strap in case of wind
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Not too difficult to find on the site. Order processed immediately. Very fast delivery. The products match the descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Item conforms in good condition and well packaged. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Very well done site. Exemplary management of shipments and returns
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
A wide choice. Items presented in a concise but complete manner. Customer service attentive. In short, well done and thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Great service, fast and impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery in accordance with my wish for a super quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Very skeptical about the type of strap, but very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Description matches the product. Perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
Wide choice, fast and careful shipping, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Everything was perfect - the advice over the phone - the speed of delivery - the packaging. Company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Very serious site to recommend
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