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Rating: 5 out of 5
Really, I am delighted! The hat is perfect, the right size, it is really very beautiful and was delivered in a box that protected it well, I am enchanted!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Nothing to report, conforms to my request
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R
Rating: 5 out of 5
Conforms to my expectations. Perfect quality
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P
Rating: 5 out of 5
Hello, The ordered item is of beautiful quality. The color is discreet. The delivery was quick and careful. Thank you very much.
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M
Rating: 5 out of 5
The item is in line with what I expected.
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I
Rating: 5 out of 5
Very satisfied with my order received on time
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R
Rating: 5 out of 5
excellent very fast service I am a quality customer thank you
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F
Rating: 5 out of 5
Beautiful product, the second one, good value for money, fast shipping, I highly recommend.
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A
Rating: 5 out of 5
Serious site and quality products.
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V
Rating: 5 out of 5
Beautiful product
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P
Rating: 5 out of 5
Conforms, answers questions, fast shipping
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D
Rating: 5 out of 5
Great hat and fast, efficient service
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A
Rating: 5 out of 5
Conforms to your description and my expectations
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A
Rating: 5 out of 5
Magnificent item, carefully packaged and fast delivery times.
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V
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Corresponds perfectly to what was presented on the site
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J
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Well received, thank you for the fast delivery
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M
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Everything was fine.
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C
Rating: 5 out of 5
Very good service. Quick responses to questions. Product conforms and is of good quality.
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S
Rating: 5 out of 5
Hat exactly matching my expectations
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Really very serious.
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Paulo. Your satisfaction is our priority, and we are delighted that our seriousness has met your expectations. Please do not hesitate to reach out to us for any questions or additional needs.
T
Rating: 5 out of 5
Finally a hat in the right size XXL. Very good quality. Very happy with my purchase.
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Thomas. We are delighted to learn that you found a hat in your size and that the quality of our product satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our website.
E
Rating: 5 out of 5
So good, good size and very good quality
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Response from Chapellerie Traclet
Hello Émilie,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
F
Rating: 5 out of 5
I am very satisfied with the wooden clogs that I gave to my husband, as he had been dreaming of them. They are beautifully made. Thank you to the person who did this beautiful work.
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Response from Chapellerie Traclet
Dear Françoise,
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Great hat
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Response from Chapellerie Traclet
Hello Jimmy,
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
N
Rating: 5 out of 5
Very good sensation to the touch
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Response from Chapellerie Traclet
Hello Napoléon,
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
it's a very nice item, in accordance with the head size I indicated when ordering! as for the quality of the product, I can only be satisfied given the quality of this beret!
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Response from Chapellerie Traclet
Dear Jean-Henri, we sincerely thank you for your flattering review and are delighted to learn that our beret has met your expectations in terms of both size and quality. Your satisfaction is our priority and we hope to see you again soon on our website.
M
Rating: 5 out of 5
Thank you, I have received my order. Always satisfied with your service and the items received.
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Response from Chapellerie Traclet
Dear Maryvonne,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
very nice caps and of very good quality, I do not regret my purchase
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Response from Chapellerie Traclet
Dear Catherine,
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
R
Rating: 3 out of 5
Hello, Thank you for your message regarding my order JYBLBVQAO. I am pleased to have ordered from Chapellerie Traclet — however, I have not yet received the hat to this day. Could you please check on the delivery status and provide me with an update? Thank you very much, and see you soon! Best regards, RS Field
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Response from Chapellerie Traclet
Hello Robert,
Thank you for taking the time to share your opinion and for choosing Chapellerie Traclet. We are sorry to learn that you have not yet received your hat. We will check the status of your delivery and get back to you shortly with an update.
Thank you for your patience and see you soon!
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your opinion and for choosing Chapellerie Traclet. We are sorry to learn that you have not yet received your hat. We will check the status of your delivery and get back to you shortly with an update.
Thank you for your patience and see you soon!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Everything is in order, quality is there
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Response from Chapellerie Traclet
Hello Jean-Christophe,
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
L
Rating: 5 out of 5
I am delighted with my purchase: very fast shipping and a hat that suits me perfectly at a very reasonable price
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Response from Chapellerie Traclet
Hello Lydie,
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
P
Rating: 5 out of 5
Excellent product, I am delighted. The quality is on point.
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Response from Chapellerie Traclet
Hello Paul Eric,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Very aesthetic hat, useful for protecting against the sun. But how can it be maintained when it 'ages'?
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Response from Chapellerie Traclet
Hello Joël,
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team