Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Very well designed site, pleasant navigation and complete information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Due to an address error. The package had to be resent.
I did not experience any delivery delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Many items are offered on the site. We have plenty of choices and especially for all seasons and different outfits.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
I received the hat order very quickly. For internet navigation, I asked for help. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Correct navigation on the site. The delivery was fast, the package was intact, the items were carefully packaged. I also specify that the items are of quality. I am very satisfied with the professionalism and seriousness of this store. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
The rabbit fur chapka is superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2023
This is the first time I order from this site and I am not disappointed. The hat is of quality for a reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
well-made website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
Excellent value for money!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Easy order. Deadline respected. Item conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2023
very simple and fast navigation very good mention
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Complete site, quick order and efficient delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Speed of order and delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Very good products, impeccably packaged, and a short and respected delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
IT'S PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Simple order, excellent explanation for taking the right size (head circumference) and clear and easy site for navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Keep it up, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very good quality!!! 3rd cap I order always top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Ok perfect in the range!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
The site is functional, intuitive, with a lot of choices of hats, caps, etc...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
super perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
We are happy to have ordered directly without being in the hands of Amazon. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Products up to standard
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
High quality products delivered in record time. Once again, complete satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Flawless transaction (item as described, immediate and careful shipping). However, while the cap, from a good Belgian brand, is well made (construction, craftsmanship, exact size), the visor is sewn and not buttoned, contrary to what the description indicated (and I prefer a buttoned visor!). Notwithstanding (error humanum...), I kept the charming cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
I received what I ordered, so everything is good
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2023
Everything is in order and on time. Thanks to the welcome and advice from my telephone contact, the magnificent Stetson received brought joy to a friend. Thank you and see you soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
10 out of 10 everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Order arrived quickly. The products are impeccable and conform. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Simple and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2023
The product meets expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
The site is very well designed, the products are attractive and well presented at reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Perfect! very pretty and rather classy hat
and at the same time the flexibility of a bucket hat to be able to pack it in a bag while traveling
Everything I was looking for!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very good product. Made in France of excellent quality.
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