Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 02/03/2023 à 21h39 following a purchase from 26/02/2023

Clear and well-presented site. The models would benefit from being presented on mannequins for better visualization but it’s very good.

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Acheteur Vérifié

Published on 02/03/2023 à 20h57 following a purchase from 27/02/2023

Very well arrived!
My son is satisfied!!

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Acheteur Vérifié

Published on 02/03/2023 à 19h55 following a purchase from 25/02/2023

Perfect as always

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Acheteur Vérifié

Published on 02/03/2023 à 19h54 following a purchase from 25/02/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 02/03/2023 à 18h49 following a purchase from 22/02/2023

The contact with the company's sales representative was very pleasant and very informative. The product received this time, like the previous ones, was a quality product but used to Tilley, I underestimated my hat size despite a head circumference of 55.

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Acheteur Vérifié

Published on 02/03/2023 à 18h31 following a purchase from 26/02/2023

Delivery on time, quality product more than ready to party

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Acheteur Vérifié

Published on 02/03/2023 à 17h55 following a purchase from 26/02/2023

Fast and careful shipping
Quality products

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Acheteur Vérifié

Published on 02/03/2023 à 17h08 following a purchase from 27/02/2023

very good

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Acheteur Vérifié

Published on 02/03/2023 à 17h08 following a purchase from 26/02/2023

Item as described and careful French manufacturing
Speed of shipping
Thank you

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Acheteur Vérifié

Published on 02/03/2023 à 16h04 following a purchase from 25/02/2023

Professionalism and speed

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Acheteur Vérifié

Published on 02/03/2023 à 08h42 following a purchase from 23/02/2023

VERY GOOD WELCOME AND LISTENING

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Acheteur Vérifié

Published on 01/03/2023 à 17h21 following a purchase from 26/01/2023

Unfortunately, I cannot comment as the postman cheated by sending a message saying that the package had been delivered which is a lie since I received nothing in my mailbox. I fought with the post office with no results.

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Acheteur Vérifié

Published on 28/02/2023 à 19h23 following a purchase from 20/01/2023

Very good for the little requested (order)

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Acheteur Vérifié

Published on 28/02/2023 à 10h21 following a purchase from 21/02/2023

Very good for the little requested (order)

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Acheteur Vérifié

Published on 28/02/2023 à 10h02 following a purchase from 24/02/2023

Satisfied,

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Acheteur Vérifié

Published on 28/02/2023 à 08h53 following a purchase from 23/02/2023

All services are precise, concise, complete, therefore perfect and should not be changed.

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Acheteur Vérifié

Published on 27/02/2023 à 22h42 following a purchase from 19/02/2023

very good, nothing to report, the site is very well stocked, I recommend. Products of very good quality.

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Acheteur Vérifié

Published on 27/02/2023 à 20h04 following a purchase from 21/02/2023

very satisfying

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Acheteur Vérifié

Published on 27/02/2023 à 14h52 following a purchase from 20/02/2023

When it's very good, there's nothing to add

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Acheteur Vérifié

Published on 27/02/2023 à 14h27 following a purchase from 08/02/2023

I received my order a bit late, but I still sign for the responsiveness during my complaint

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Acheteur Vérifié

Published on 27/02/2023 à 11h49 following a purchase from 22/02/2023

Excellent value for money. Important choice and super fast delivery.

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Acheteur Vérifié

Published on 27/02/2023 à 11h08 following a purchase from 19/02/2023

super fast

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Acheteur Vérifié

Published on 27/02/2023 à 09h20 following a purchase from 15/02/2023

As usual everything is compliant and perfect.

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Acheteur Vérifié

Published on 27/02/2023 à 05h53 following a purchase from 03/02/2023

Easy to use

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Acheteur Vérifié

Published on 26/02/2023 à 15h38 following a purchase from 22/02/2023

Clear and detailed site

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Acheteur Vérifié

Published on 26/02/2023 à 14h53 following a purchase from 20/02/2023

perfect fast

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Acheteur Vérifié

Published on 26/02/2023 à 14h02 following a purchase from 30/01/2023

Navigation on the site is very easy, excellent phone contact and delivery times respected despite the waiting time

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Acheteur Vérifié

Published on 26/02/2023 à 13h52 following a purchase from 23/02/2023

Fast shipping, good value for money. Very good product, proof is I am on my third country hat.

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Acheteur Vérifié

Published on 26/02/2023 à 13h39 following a purchase from 22/02/2023

Great choice. Fast shipping delivery.

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Acheteur Vérifié

Published on 26/02/2023 à 13h12 following a purchase from 15/01/2023

Sale of an item NOT IN STOCK. Delivery time 'very long'. But, once not customary, I will remain a customer of TRACLET.
PLG.

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Acheteur Vérifié

Published on 25/02/2023 à 23h21 following a purchase from 14/02/2023

Compliant with the description

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Acheteur Vérifié

Published on 25/02/2023 à 19h20 following a purchase from 16/02/2023

Very good site. The shipment was fast and the product perfectly matches the description.

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Acheteur Vérifié

Published on 25/02/2023 à 19h06 following a purchase from 20/02/2023

Fast shipping and very careful packaging. Quality products. Very satisfied.

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Acheteur Vérifié

Published on 25/02/2023 à 17h12 following a purchase from 21/02/2023

Perfect Order Delivery Item

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Acheteur Vérifié

Published on 25/02/2023 à 17h06 following a purchase from 21/02/2023

Fast delivery, impeccable packaging. Product completely meets expectations. Thank you, I recommend.

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Acheteur Vérifié

Published on 25/02/2023 à 15h17 following a purchase from 22/02/2023

very good and fast

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Acheteur Vérifié

Published on 25/02/2023 à 14h10 following a purchase from 21/02/2023

Speed Efficiency Quality

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Acheteur Vérifié

Published on 25/02/2023 à 14h08 following a purchase from 17/02/2023

Nothing to report everything went very well

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Acheteur Vérifié

Published on 25/02/2023 à 14h01 following a purchase from 20/02/2023

Compliant with my expectations

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Acheteur Vérifié

Published on 24/02/2023 à 14h47 following a purchase from 16/02/2023

Hello, unfortunately the product does not fit my hat I am returning it today, otherwise generally very happy with the service and the products purchased.

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Response from Chapellerie Traclet Published on 24/02/2023

Hello
what shape are you looking for for the protective cover?