Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Good presentation of the site, I sent an email for the follow-up of my order and I received my response very quickly. The cap is of very good quality, the package was well prepared.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Product conforms to expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Good quality chapka, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Very pleasant, professional and respectful contact with the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Clear, fast delivery and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
I ordered two items in two separate orders. Their acknowledgment was immediate and the delivery was very fast within three days. The received items were addressed in packaging that guaranteed their protection and both leather docker hats met my expectations. This supplier is very serious. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Very professional, express delivery is express delivery, the sellers and the site are in a field they certainly master. No tricks or problems to report, it was perfect however, there was a nice feather on the hat I ordered, why is it not provided with it? Especially from the Stetson brand which generally provides it, it's not a big deal, watch out for the first pigeon I meet on the street!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Hat received quickly and as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Fast delivery, well-packaged hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Very well-made site, you can quickly and efficiently find what you are looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
Great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2023
I followed the size recommendations for a cap, but I should have probably taken my size. What bothers me is that I have to pay for the return of said headgear... we'll see how the refund is handled...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
I received the order well, thank you. But I did not expect to have 32.80 CHF for delivery. Big disappointment also on the parts supposed to cover the ears; at the front there is an open space that lets in air, it is very uncomfortable. I will need to call a craftsman to remedy this problem. Otherwise, the product is of good quality. The site seems incompatible with Firefox, I had to finish the order by phone and email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Listening, great information, remarkable order tracking. To summarize "Hat". I recommend this company located in ROANNE. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
The product search results on the site do not seem complete (difference between search bar results and filter search). Apart from that, the site is very pleasant, the delivery is very good (product well packaged) and within very good deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Always very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
This is my fourth purchase, no difficulty finding what I want, no issues paying for my order; a real pleasure to shop at Traclet Chapellerie.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
I have been a customer of TRACLET establishments for some time now... And I have always been satisfied with the attention and care given during my orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Easy navigation on the site. I do ask to be notified when there is a restock of missing items, but so far I have never received an email to inform me of their new availability.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Very good service and fast. Large and very varied complete choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Perfect for customer service and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Good quality cap. The product keeps your head warm. I recommend this seller. Fast shipping, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Hello, I am very satisfied with this site, it has very affordable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Order arrived quickly. Very good quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Long-time customer, services always impeccable. They respond quickly to phone calls when you want information. Fast and careful shipping. I recommend Traclet hat shop with my eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
Order delivered on time. Very well packaged. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Fast delivery and great advice before the purchase, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
It's exactly the color I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
very good. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Fast shipping, product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
I am generally satisfied with the site and the fast shipping of the cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Very easy order to place, good explanations on the available models, I am waiting for delivery for a final opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2023
good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
Serious company, very professional, Thank you.
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