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Rating: 5 out of 5
Satisfied, package arrived quickly. Top
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy to use. Very complete. Practical. Searches by themes without difficulty.
A few more photos in some cases would be nice, like photos in context.
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A few more photos in some cases would be nice, like photos in context.
A
Rating: 5 out of 5
Quality product and very good telephone reception
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good product and very fast delivery, I recommend
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A
Rating: 3 out of 5
No lining in the cap which lacks structure as a result. Complicated return for refund.
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A
Rating: 5 out of 5
I ordered a hat, good quality and as described
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A
Rating: 5 out of 5
Really satisfied
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A
Rating: 5 out of 5
Fast service and delivery
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A
Rating: 5 out of 5
Always satisfied with my orders, except that the Indy Jones hat I just bought is slightly too big. The last Toronto in size S is also impeccable.
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A
Rating: 5 out of 5
Excellent products
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A
Rating: 5 out of 5
Very clear site
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A
Rating: 5 out of 5
Good presentation on the site. Good order tracking and fast delivery
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A
Rating: 5 out of 5
Easy to use site, responsiveness of the team for orders and responsiveness of customer service responses
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A
Rating: 5 out of 5
I am very satisfied with my second order considering the price and despite some differences in filling and rigidity. Excellent service, packaging met my expectations.
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A
Rating: 5 out of 5
Very nice bachi, I am very happy with my purchase.
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A
Rating: 5 out of 5
Navigation on the site: easy.
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A
Rating: 3 out of 5
Stetson penn
That Stetson stop having its hats made in the Czech Republic.
I have never seen such poor quality.
I have been buying Stetson for 40 years and I have never seen such a low-end fedora
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That Stetson stop having its hats made in the Czech Republic.
I have never seen such poor quality.
I have been buying Stetson for 40 years and I have never seen such a low-end fedora
A
Rating: 5 out of 5
Nice item, received quickly!
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A
Rating: 5 out of 5
Product as described and sent on time
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A
Rating: 5 out of 5
The site is very good, delivery very fast. Without being a complaint, some hats that interested me were not available and others did not have my size, but overall, nothing serious.
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Quality hat. Nice effect. However, order tracking is insufficient. Given a 2-week delay and 4 weeks later it is sent following 2 email and phone complaints. Arrived on time the day before my wedding.
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A
Rating: 5 out of 5
product conforms to what I expected
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A
Rating: 5 out of 5
As always, Traclet hat shop lives up to its reputation: wide choice of products, ease of ordering, order tracking, delivery. Nothing to complain about!
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A
Rating: 5 out of 5
Excellent service. Perfect packaging for a hat received in perfect condition. A Panama that completely matches the description on the site. True hat maker! Bravo and thank you!
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A
Rating: 5 out of 5
Very fast delivery, product conforms and of very good quality, it was a gift for my father and he is delighted!
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A
Rating: 3 out of 5
good except the error on the bow tie error on a product 2 black and not a red one a black
good hat
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good hat
A
Rating: 5 out of 5
Product conforms, fast and careful delivery, serious seller. Recommended!
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A
Rating: 5 out of 5
Fast and careful shipping.
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A
Rating: 5 out of 5
A lot of choices.
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A
Rating: 5 out of 5
Very good site with a lot of choices. Given the quality of the products, it inspires confidence.
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Rating: 5 out of 5
It was for a gift. This one was very much appreciated. The engraving was perfect. I recommend.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Great choice of quality products on this site. Perfect respect for delivery times. I am satisfied with my purchase. I recommend this site.
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
NOTHING TO SAY, PRODUCT MEETS MY EXPECTATIONS (TOP HAT TO BE A DISTINCTIVE SIGN DURING A BIRTHDAY PARTY). FAST AND EFFICIENT DELIVERY.
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A
Rating: 5 out of 5
Very satisfied, from the choice of my hat to the receipt of the package. Order placed on Wednesday, received on Saturday. Hat well packaged and protected.
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Rating: 5 out of 5
Product conforms and impeccable!!!
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Rating: 5 out of 5
Very good contact with the shop that advised me well for my purchase. Fast delivery and fair price.
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