Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 20/10/2022 à 18h07 following a purchase from 15/10/2022

Very nice product conforming to the presentation on the site.

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Acheteur Vérifié

Published on 19/10/2022 à 18h54 following a purchase from 13/10/2022

Good from order to delivery

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Acheteur Vérifié

Published on 19/10/2022 à 07h18 following a purchase from 13/10/2022

very good and very fast

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Acheteur Vérifié

Published on 18/10/2022 à 11h28 following a purchase from 09/10/2022

A delivery on time, suitable packaging.

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Acheteur Vérifié

Published on 18/10/2022 à 11h10 following a purchase from 06/09/2022

Very good packaging and content!

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Acheteur Vérifié

Published on 18/10/2022 à 09h19 following a purchase from 13/10/2022

Very clear and well-made site and product in line with my expectations.

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Acheteur Vérifié

Published on 17/10/2022 à 20h13 following a purchase from 03/08/2022

This order was for a specific and uncommon type of hat. It was able to be realized, despite a complicated raw material supply context since the pandemic and wars. But the hat shop managed to cope and produce a high-quality item for us.

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Acheteur Vérifié

Published on 17/10/2022 à 16h31 following a purchase from 08/10/2022

Very good site, many choices and easy to select.

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Acheteur Vérifié

Published on 17/10/2022 à 16h09 following a purchase from 10/08/2022

Perfect bicornes French Revolution.

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Acheteur Vérifié

Published on 17/10/2022 à 15h41 following a purchase from 10/10/2022

Fast
Satisfied.

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Acheteur Vérifié

Published on 17/10/2022 à 14h09 following a purchase from 13/10/2022

Great site. And perfect delivery. Well-protected hat.

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Acheteur Vérifié

Published on 17/10/2022 à 10h00 following a purchase from 09/10/2022

In line with my expectations.

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Acheteur Vérifié

Published on 17/10/2022 à 08h48 following a purchase from 08/10/2022

Perfectly clear site.

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Acheteur Vérifié

Published on 17/10/2022 à 08h40 following a purchase from 05/10/2022

Superb.

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Acheteur Vérifié

Published on 17/10/2022 à 03h44 following a purchase from 07/10/2022

Fast shipping.
Possibility to modify the order with immediate response.

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Acheteur Vérifié

Published on 17/10/2022 à 00h20 following a purchase from 09/10/2022

Quality item, fast delivery.

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Acheteur Vérifié

Published on 16/10/2022 à 21h10 following a purchase from 09/10/2022

Perfect from start to finish!

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Acheteur Vérifié

Published on 16/10/2022 à 20h54 following a purchase from 09/10/2022

Perfect
The recommended size was the right one
Fast delivery
Careful packaging
A satisfied customer.

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Acheteur Vérifié

Published on 16/10/2022 à 20h19 following a purchase from 30/09/2022

Everything is perfect.

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Acheteur Vérifié

Published on 16/10/2022 à 19h40 following a purchase from 07/10/2022

I am very satisfied with this product.

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Acheteur Vérifié

Published on 16/10/2022 à 19h24 following a purchase from 11/10/2022

Product in line with the description, top quality, deadline respected. What more can I say? Except 'Hats off to the whole team'.

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Acheteur Vérifié

Published on 16/10/2022 à 16h36 following a purchase from 12/10/2022

Order without hassle.
Perfect service and quality material.
Thank you.

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Acheteur Vérifié

Published on 16/10/2022 à 14h15 following a purchase from 13/10/2022

Pleasant fabric to wear.

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Acheteur Vérifié

Published on 15/10/2022 à 23h01 following a purchase from 11/10/2022

Delivery in 4 days very fast, product quality top, beautiful finish, well packaged.

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Acheteur Vérifié

Published on 15/10/2022 à 17h57 following a purchase from 01/10/2022

Well packaged. Delivered on time.

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Acheteur Vérifié

Published on 15/10/2022 à 16h45 following a purchase from 07/10/2022

Very good.

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Acheteur Vérifié

Published on 15/10/2022 à 15h37 following a purchase from 09/10/2022

Functional and easy navigation, fast service.

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Acheteur Vérifié

Published on 14/10/2022 à 22h01 following a purchase from 10/10/2022

Very satisfied, beautiful product of good quality, very fast and careful shipping
Recommend without hesitation.

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Acheteur Vérifié

Published on 14/10/2022 à 20h23 following a purchase from 08/10/2022

2nd order I place with Traclet. I have the same satisfaction as the 1st.

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Acheteur Vérifié

Published on 14/10/2022 à 18h21 following a purchase from 10/10/2022

Hello. I ordered a black kangol beanie hat from you, as I liked it in the ad, but upon unpacking, the two eyelets at the back displeased me, so I will give it to my son. I have therefore recommended another model called black steve sailor, which you posted. I would like to hear from you regarding a cotton outdoor beige bucket hat reference 8880 size L, for which I left you my email. Thank you in advance, and I wish you a good day. Best regards.

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Acheteur Vérifié

Published on 14/10/2022 à 14h30 following a purchase from 09/10/2022

Hello, there is an error with the item, my daughter ordered the Stetson Ref. 391 and that is not what I received.

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Acheteur Vérifié

Published on 14/10/2022 à 11h40 following a purchase from 08/10/2022

thank you for your impeccable service

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Acheteur Vérifié

Published on 14/10/2022 à 10h15 following a purchase from 06/10/2022

Very pleasant online store with a huge selection.

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Acheteur Vérifié

Published on 14/10/2022 à 09h24 following a purchase from 10/10/2022

The products are always in accordance with the item presented on the site.
I have never had a bad surprise.

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Acheteur Vérifié

Published on 14/10/2022 à 09h16 following a purchase from 10/10/2022

A choice of models, sizes, prices, and super fast delivery

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Acheteur Vérifié

Published on 13/10/2022 à 20h58 following a purchase from 06/10/2022

After other purchases in-store, first online order. Perfect as usual.

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Acheteur Vérifié

Published on 13/10/2022 à 20h29 following a purchase from 06/10/2022

Everything was perfect from the easy order to execute, the clear and precise order tracking, the speed of delivery, and the quality of the item, nothing to complain about except that it is perfect. thank you.

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Acheteur Vérifié

Published on 13/10/2022 à 20h20 following a purchase from 09/10/2022

Easy navigation, the only difficulty was that I wanted a specific item and immediate delivery, and I had to look at all the hats one by one, so it took a bit long.

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Acheteur Vérifié

Published on 13/10/2022 à 19h59 following a purchase from 08/10/2022

always perfect

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Acheteur Vérifié

Published on 13/10/2022 à 18h30 following a purchase from 08/10/2022

It's perfect. Quality item and fast delivery.

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