Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
Very good order tracking and delivery. Quality purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
Quick processing of my order. Everything is perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Fast delivery thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2022
Pleasant site and visually well-stocked; nothing to say about the quality of the delivery, particularly fast. However, the delivered items are less flattering than in the presentation photos on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
No problem with Taclet, I recommend...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
I ordered a navy blue knitted beret. Very nice quality, very thick for winter.
I have nothing more to say so I am filling this out because there are not enough characters for my comment to be published. I hope this is enough now.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Fast delivery. Very good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
Delivery made as announced. Product meets our expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2022
Very happy with the quality of the product
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2022
Changing and sparse information... On the date and place of delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Fast and efficient service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
Perfect, compliant and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Duckbill cap with excellent value for money.
Quality design and material, my first ordering experience with Traclet, I am extremely satisfied both with my purchase and the speed of delivery. See you soon!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
I am very satisfied with my order and the delivery service. The different hats purchased are great for me.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Very fast, items as described. What else!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Everything is perfect, Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Completely satisfied with the quality of the received item and the follow-up of my order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
I believe the cap is of good quality, very pleasant to wear and especially at an affordable price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
I already knew the product.
The online store is clear and practical. Products received 48 hours after ordering. Top.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Very nice first experience. TRACLET OPENED QUICKLY TO A POSSIBLE RETURN. VERY REACTIVE. THANK YOU
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
Caps of very good quality. Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Nothing to say, except that it's perfect, I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Very satisfied with the item I ordered
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2022
Average
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
nice quality serious company
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Fast and compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Very, very good product! Nothing to say except good things, I highly recommend. I have adopted it and I will order my hats from Traclet.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Delivery as described. Delivery times respected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Very nice products, I received my country hat quickly and it is true to the photo, thank you, I will come back very soon for more orders.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Superb responsiveness at its best
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Always satisfied with the company Traclet.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
I was able to find the type of hat I was looking for quite easily
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2022
The site is very good. It was after the processing of the credit card that things were less good. Firstly, no confirmation email before the follow-up. No expected delivery date given. Three weeks after payment, I sent an email asking for an idea of the delivery date, no response, but I received a shipping notice for the next day. One of the two hats arrived, very beautiful and well packaged, (maybe too small but that can be adjusted later). I still have no news about the other one and you are already asking me to leave a review, as if the order was finalized, that worries me a bit.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Beautiful invoice! Delighted with my purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Completely satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Quality products. Good reception when calling or writing.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
Order received within the indicated time, fast and efficient. Order of a hat brush -Hatter's Brim Brush Taclet- received in good condition. A satisfied customer eager to place a new order! Thank you! Foam.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
very satisfied
Translated reviews
We use cookies for audience measurement and improving user experience.