Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 14/07/2022 à 14h55 following a purchase from 10/07/2022

Nothing to report, super fast delivery. Magnificent hat

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Acheteur Vérifié

Published on 14/07/2022 à 14h43 following a purchase from 11/06/2022

I love this Tilley hat. Beautiful, sturdy, a bit large. Arrived in 3 weeks, well packaged. Timely responses to emails.

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Acheteur Vérifié

Published on 14/07/2022 à 14h17 following a purchase from 11/07/2022

Fast and efficient

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Acheteur Vérifié

Published on 14/07/2022 à 13h22 following a purchase from 08/07/2022

Perfect in every way

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Acheteur Vérifié

Published on 14/07/2022 à 12h50 following a purchase from 10/07/2022

Great selection on the site, complete product description that matches reality, tracked and super fast delivery!

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Acheteur Vérifié

Published on 14/07/2022 à 12h40 following a purchase from 08/07/2022

very beautiful Panama, and quick service

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Acheteur Vérifié

Published on 14/07/2022 à 11h21 following a purchase from 17/06/2022

Perfect.

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Acheteur Vérifié

Published on 14/07/2022 à 10h00 following a purchase from 02/07/2022

Serious site, fast delivery. The hats are very well protected. Impeccable.

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Acheteur Vérifié

Published on 14/07/2022 à 06h30 following a purchase from 03/07/2022

No particular remarks

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Acheteur Vérifié

Published on 13/07/2022 à 21h07 following a purchase from 06/07/2022

good

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Acheteur Vérifié

Published on 13/07/2022 à 11h11 following a purchase from 05/07/2022

very fast

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Acheteur Vérifié

Published on 13/07/2022 à 07h46 following a purchase from 07/07/2022

Fast delivery and very careful packaging

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Acheteur Vérifié

Published on 13/07/2022 à 07h05 following a purchase from 06/07/2022

4 lovely little straw hats for children arrived within the expected time. Perfect!

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Acheteur Vérifié

Published on 13/07/2022 à 06h50 following a purchase from 20/06/2022

To the Great House TRACLET Ladies, Misses, Gentlemen, What can you write? Everything is perfect. From the site, the descriptions, the classification, etc.... A thousand thanks. Have a good summer

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Acheteur Vérifié

Published on 12/07/2022 à 21h32 following a purchase from 06/07/2022

Clear and very intuitive site

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Acheteur Vérifié

Published on 12/07/2022 à 15h17 following a purchase from 05/07/2022

Everything would have been fine if the sizes of the caps were correct, on the two caps that are size 57, the Camaret is correct, but the Benodet is well marked 57, but for me it is size 58 because it is loose, so please review this with your manufacturers.

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Acheteur Vérifié

Published on 12/07/2022 à 12h37 following a purchase from 05/07/2022

Order placed for delivery in 24 hours.
The delivery was supposed to take place on Thursday and the order was delivered on Saturday by Chronopost.

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Acheteur Vérifié

Published on 12/07/2022 à 11h47 following a purchase from 06/07/2022

Efficiency in order and delivery management. Beautiful products.

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Acheteur Vérifié

Published on 12/07/2022 à 11h45 following a purchase from 05/07/2022

Very satisfied with my order. The flat cap completely meets my expectations.

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Acheteur Vérifié

Published on 12/07/2022 à 11h29 following a purchase from 04/07/2022

Very beautiful hat, quick and careful shipping. In short, all positive!

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Acheteur Vérifié

Published on 12/07/2022 à 08h03 following a purchase from 04/07/2022

I regret that there are no more stores in Saint Etienne, but it works anyway!

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Acheteur Vérifié

Published on 12/07/2022 à 04h00 following a purchase from 02/07/2022

Very good packaging. Delivery respected. Beautiful quality. I am very satisfied with my purchase.

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Acheteur Vérifié

Published on 11/07/2022 à 20h43 following a purchase from 04/07/2022

I love hats too. I hope to receive the hats I ordered soon because I am traveling.

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Acheteur Vérifié

Published on 11/07/2022 à 20h24 following a purchase from 08/07/2022

Very fast shipping, product as described.

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Acheteur Vérifié

Published on 11/07/2022 à 18h58 following a purchase from 03/07/2022

Satisfied delivery on time

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Acheteur Vérifié

Published on 11/07/2022 à 18h55 following a purchase from 03/07/2022

Fast delivery and understanding customer service that quickly resolved the issue (an accessory was missing). Thank you!

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Acheteur Vérifié

Published on 11/07/2022 à 18h28 following a purchase from 02/07/2022

items often unavailable and random sizes

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Acheteur Vérifié

Published on 11/07/2022 à 17h36 following a purchase from 02/07/2022

Impeccable delivery at the relay point, Petit Provençal hat perfectly packaged.

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Acheteur Vérifié

Published on 11/07/2022 à 17h19 following a purchase from 27/06/2022

Perfect

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Acheteur Vérifié

Published on 11/07/2022 à 16h57 following a purchase from 04/07/2022

Great

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Acheteur Vérifié

Published on 11/07/2022 à 16h22 following a purchase from 06/07/2022

Very good and delivered quickly, it's professional.

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Acheteur Vérifié

Published on 11/07/2022 à 15h49 following a purchase from 01/07/2022

The item corresponds well to our choice, maybe a bit lighter than on the site but no problem.

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Acheteur Vérifié

Published on 11/07/2022 à 13h46 following a purchase from 01/07/2022

Very good

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Acheteur Vérifié

Published on 11/07/2022 à 12h25 following a purchase from 04/07/2022

Product received as ordered and matches what I expected.

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Acheteur Vérifié

Published on 11/07/2022 à 12h14 following a purchase from 04/07/2022

Good

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Acheteur Vérifié

Published on 11/07/2022 à 11h04 following a purchase from 03/07/2022

Good product, perfect.

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Acheteur Vérifié

Published on 11/07/2022 à 10h33 following a purchase from 02/07/2022

Delighted with my Gambler hat, perfect finish and size, very elegant to wear.

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Acheteur Vérifié

Published on 11/07/2022 à 09h55 following a purchase from 02/07/2022

Everything is perfect.

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Acheteur Vérifié

Published on 10/07/2022 à 19h42 following a purchase from 06/07/2022

Fast delivery and well packaged.

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Acheteur Vérifié

Published on 10/07/2022 à 17h28 following a purchase from 27/06/2022

As expected, perfect.

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