Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Everything went well, I requested a product change after ordering and the response was quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Meets my expectations, very warm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Everything is perfect. I was even surprised by the short delivery time. I expected a longer delay for a delivery to Switzerland). Excellent services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Conform
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Beautiful product delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
I received my hat very quickly ... It was very well packaged. When I discovered it, I liked it right away because the quality of the straw was magnificent!!! The size was perfect and identical to the description and it fits me very well!!!!! I recommend!!! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast shipping despite a stock shortage.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
comfort, style, top hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very satisfied and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Thank you for your service and fast delivery, I am satisfied with my order. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Deadline respected, product conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Fast, efficient and respectful of deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
I could not place my order online. I had to call to do it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Very good packaging, fast shipping and delivery, delivery to a post office preferable to a relay point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Product conforms to the description and my expectations. Very fast shipping. Reasonable price. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Fast delivery and the product was well packaged. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very good quality products, fast order processing and delivery, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
very good service very careful to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
I am very satisfied with this item, I recommend it without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast and efficient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Overall good, but the purchased product is largely one size above normal. I always take hats size 62 but here it must be at least 63, if not more. Too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Of very good quality. But in two years prices have increased a lot (comparison of the same Irish cap bought in 2020 and in 2022...).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
multiple well-diversified choices allow for easy navigation on the site, speed of delivery, the item very well protected in its packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Services and advice by phone met my expectations. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Beautiful quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
VERY GOOD COMPLIANT WITH THE ORDER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Excellent
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