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Rating: 5 out of 5
Simple and quick.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Good product and good quality and fast delivery.
Thank you.
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Thank you.
A
Rating: 5 out of 5
Very satisfied and quick shipping.
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A
Rating: 5 out of 5
Fast delivery, product of very good quality, attentive and very careful customer service, I recommend the products and the site.
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A
Rating: 5 out of 5
Fast delivery and quality product.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Cap matches my order, well packaged in a box, and a surprise... a gift voucher for a wine sales site. Thank you. I highly recommend this very serious site. Delivery on time but the package was thrown into my lawn on a rainy day... the box and the cap were therefore in very poor condition. The box did not withstand the rainwater so the wool cap was flat and damp... too bad...
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A
Rating: 3 out of 5
Mix-up in the shipment
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I called customer service to get details about an item.
I received a clear, precise answer. I received my order very quickly
and the product arrived in superb packaging. If I need to buy a hat again,
it will be from Traclet, that's for sure :-)
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I received a clear, precise answer. I received my order very quickly
and the product arrived in superb packaging. If I need to buy a hat again,
it will be from Traclet, that's for sure :-)
A
Rating: 5 out of 5
Very satisfied, top service, well-protected package, I recommend.
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A
Rating: 5 out of 5
Perfect product, fast delivery, and date respected.
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A
Rating: 5 out of 5
Product quality, great protection for delivery, very fast delivery
you can trust Traclet.
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you can trust Traclet.
A
Rating: 5 out of 5
Purchase corresponding to my expectations and perfect delivery
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
Nothing to add
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A
Rating: 5 out of 5
Received quickly and item as described. Thank you
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A
Rating: 5 out of 5
Item conforms to the order, beautiful quality
I had a concern about the size but it's perfect
I recommend
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I had a concern about the size but it's perfect
I recommend
A
Rating: 5 out of 5
very good site, very smooth and efficient
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A
Rating: 5 out of 5
Perfect! Thank you!
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A
Rating: 3 out of 5
nothing
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A
Rating: 5 out of 5
Very satisfied with the delivery and quality of the products.
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A
Rating: 5 out of 5
very friendly and available
but I thought the hats were made in FRANCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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but I thought the hats were made in FRANCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
A
Rating: 5 out of 5
Clear site, lots of choices, fair prices and fast delivery. Perfect
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A
Rating: 5 out of 5
I am completely satisfied with the service provided, whether it is the quality of the product, the sizes as well as the very reasonable prices, the shipping is also flawless, the delivery dates were respected. I would recommend the Traclet site to my contacts
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A
Rating: 5 out of 5
Fast delivery and well packaged, my hat as seen on the site, perfect size. No complaints from me!
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A
Rating: 5 out of 5
fast delivery, thank you to your team and the shipping services.
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A
Rating: 5 out of 5
Item corresponds exactly to my expectations.
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A
Rating: 5 out of 5
Barely ordered I receive the order confirmation and the rest follows with colissimo hat!!!!!!!!!!!!!
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A
Rating: 5 out of 5
very very good
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A
Rating: 5 out of 5
I give 5 stars for the delivery, the cap itself is very pretty as it is a gift for Christmas, the interested person will only see it at that moment but I don't see why it wouldn't work and at worst I think there will be no problem for an exchange.
A contact by phone very kind and professional
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A contact by phone very kind and professional
A
Rating: 5 out of 5
Fast and efficient!
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A
Rating: 5 out of 5
A bit of a wait due to unavailability of the item, but apparently a good product
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A
Rating: 5 out of 5
good presentation of the website, ease of ordering, delivery time respected
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A
Rating: 5 out of 5
conforms to the description
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A
Rating: 3 out of 5
on my last order
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A
Rating: 3 out of 5
Hello, just to inform the customer that there will be a delay in delivery on their order (order at the beginning of September with a delay of 2 to 5 weeks expected, delivery at the beginning of December)
Thank you
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A
Rating: 5 out of 5
Wide choice of models, for all tastes and budgets. Lots of availability. Item conforms to my order. Ultra fast home delivery.
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