Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 07/10/2021 à 13h48 following a purchase from 02/10/2021

Top thank you

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Acheteur Vérifié

Published on 06/10/2021 à 18h24 following a purchase from 28/09/2021

Very fast delivery!

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Acheteur Vérifié

Published on 06/10/2021 à 10h03 following a purchase from 28/09/2021

Very nice hat and fast shipping

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Acheteur Vérifié

Published on 06/10/2021 à 07h19 following a purchase from 29/09/2021

Well-designed site to choose your headgear, with a large quantity of different products. I highly recommend this online merchant.

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Acheteur Vérifié

Published on 05/10/2021 à 17h06 following a purchase from 30/09/2021

Ordered on 30/09/2021, received on 04/10/2021. Fast delivery, on the scheduled day and in the mailbox.

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Acheteur Vérifié

Published on 05/10/2021 à 16h40 following a purchase from 29/09/2021

Serious site. Excellent product. Fast order shipment.

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Acheteur Vérifié

Published on 05/10/2021 à 12h27 following a purchase from 27/09/2021

Good delivery except that the delivery person couldn't find my address, had to go pick it up at the post office.

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Acheteur Vérifié

Published on 05/10/2021 à 09h46 following a purchase from 29/09/2021

Very satisfied with the delivery. The waterproof wool cap from Traclet is exactly what I expected. Excellent product for autumn-winter.

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Acheteur Vérifié

Published on 05/10/2021 à 08h29 following a purchase from 27/09/2021

All good!

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Acheteur Vérifié

Published on 05/10/2021 à 08h27 following a purchase from 29/09/2021

Complete satisfaction with the service and the product.

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Acheteur Vérifié

Published on 05/10/2021 à 08h16 following a purchase from 28/09/2021

The site is very easy to use. The speed of sending and receiving items is really a great comfort for the customer.

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Acheteur Vérifié

Published on 05/10/2021 à 07h55 following a purchase from 28/09/2021

I had asked for advice on the size and I was told that S/M would be a bit tight for size 58. But L/XL is a bit big. Wouldn't it be better to keep the classic sizes?

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Acheteur Vérifié

Published on 05/10/2021 à 07h52 following a purchase from 29/09/2021

A quality item shipped quickly. I recommend.

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Acheteur Vérifié

Published on 05/10/2021 à 00h01 following a purchase from 20/09/2021

Not satisfied with the delivery, almost 2 weeks delay.

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Acheteur Vérifié

Published on 04/10/2021 à 23h31 following a purchase from 30/09/2021

Fast and professional!

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Acheteur Vérifié

Published on 04/10/2021 à 23h09 following a purchase from 29/09/2021

CLEAR SITE GOOD VIEW OF THE ITEMS

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Acheteur Vérifié

Published on 04/10/2021 à 22h15 following a purchase from 29/09/2021

There was first an inability to scroll through the size menu, then there was an error due to the clumsy correction of the size labels on the site, still for the same chosen item.
But your responsiveness ultimately paid off, and everything is back to normal.

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Acheteur Vérifié

Published on 04/10/2021 à 22h00 following a purchase from 28/09/2021

It's perfect! The site is user-friendly and practical. The hat is very nice and matches the description. The packaging and shipping were careful and fast.

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Acheteur Vérifié

Published on 04/10/2021 à 18h04 following a purchase from 23/09/2021

Hat arrived in 2 weeks on the island of Reunion, well packaged, I could never find the right model or size, here it's perfect, thank you Traclet.

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Acheteur Vérifié

Published on 04/10/2021 à 15h21 following a purchase from 24/09/2021

Very good

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Acheteur Vérifié

Published on 04/10/2021 à 14h50 following a purchase from 27/09/2021

Always very professional! Quality of items and speed of delivery.

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Acheteur Vérifié

Published on 04/10/2021 à 06h12 following a purchase from 26/09/2021

The site is very clear, easy navigation.

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Acheteur Vérifié

Published on 03/10/2021 à 21h02 following a purchase from 26/09/2021

Very satisfied with the products, the wide choice, and the speed of shipping!

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Acheteur Vérifié

Published on 03/10/2021 à 20h23 following a purchase from 26/09/2021

Very good

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Acheteur Vérifié

Published on 03/10/2021 à 12h42 following a purchase from 27/09/2021

Excellent site. Very good selection and efficient delivery.

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Acheteur Vérifié

Published on 02/10/2021 à 19h41 following a purchase from 14/09/2021

Order corresponds exactly to my expectations.

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Acheteur Vérifié

Published on 02/10/2021 à 12h21 following a purchase from 23/09/2021

Order conforms to my expectations, very good quality, fast shipping. Perfect.

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Acheteur Vérifié

Published on 02/10/2021 à 09h52 following a purchase from 26/09/2021

Good products

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Acheteur Vérifié

Published on 01/10/2021 à 21h13 following a purchase from 27/09/2021

Very nice hat

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Acheteur Vérifié

Published on 01/10/2021 à 20h08 following a purchase from 27/09/2021

Perfect, the hat is exactly what I wanted.

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Acheteur Vérifié

Published on 01/10/2021 à 19h17 following a purchase from 27/09/2021

Perfect transaction

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Acheteur Vérifié

Published on 01/10/2021 à 18h23 following a purchase from 27/09/2021

Very good

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Acheteur Vérifié

Published on 01/10/2021 à 17h31 following a purchase from 27/09/2021

Very good!

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Acheteur Vérifié

Published on 01/10/2021 à 16h35 following a purchase from 23/09/2021

Very beautiful products, impeccable service.

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Acheteur Vérifié

Published on 01/10/2021 à 16h21 following a purchase from 26/09/2021

Hello, super quality really good delivery perfect
packaging good
thank you

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Acheteur Vérifié

Published on 01/10/2021 à 08h01 following a purchase from 27/09/2021

easy to use, very large choice, and very good quality, I have reached my fourth hat, always satisfied (unfortunately two flew away on the boat)

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Acheteur Vérifié

Published on 01/10/2021 à 07h42 following a purchase from 26/09/2021

Fast and correct delivery

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Acheteur Vérifié

Published on 30/09/2021 à 22h43 following a purchase from 08/09/2021

Requested deadlines respected. Careful delivery.

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Acheteur Vérifié

Published on 30/09/2021 à 22h35 following a purchase from 23/09/2021

No problem finding what I was looking for

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Acheteur Vérifié

Published on 30/09/2021 à 19h33 following a purchase from 17/09/2021

Very satisfied! I will be warm this winter!

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