Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 06/05/2021 à 14h53 following a purchase from 02/05/2021

Everything is perfect

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Acheteur Vérifié

Published on 06/05/2021 à 14h43 following a purchase from 30/04/2021

Finally some serious French

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Acheteur Vérifié

Published on 06/05/2021 à 14h12 following a purchase from 01/05/2021

Satisfied with the beginning of the choice on your site to the delivery made within the days planned at the order.

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Acheteur Vérifié

Published on 06/05/2021 à 14h04 following a purchase from 28/04/2021

Good explanation for the size

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Acheteur Vérifié

Published on 06/05/2021 à 14h03 following a purchase from 30/04/2021

Item received within the announced deadlines, perfect packaging, beautiful quality of the ordered product.

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Acheteur Vérifié

Published on 06/05/2021 à 10h25 following a purchase from 25/04/2021

Fast delivery. Very good choice of different hats.

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Acheteur Vérifié

Published on 06/05/2021 à 09h20 following a purchase from 29/04/2021

wide and qualitative offer, reliable delivery and deadlines

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Acheteur Vérifié

Published on 06/05/2021 à 08h34 following a purchase from 24/04/2021

The delivery is very very careful and the hat is of very good quality, it perfectly protects the whole face from the sun. This purchase completely satisfies me. I highly recommend it.

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Acheteur Vérifié

Published on 05/05/2021 à 23h45 following a purchase from 28/04/2021

These hats are the reference
Quality of manufacture
Comfort
It’s the best hat in the world

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Acheteur Vérifié

Published on 05/05/2021 à 22h04 following a purchase from 28/04/2021

Simple, fast and efficient!

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Acheteur Vérifié

Published on 05/05/2021 à 11h23 following a purchase from 26/04/2021

Fast and careful shipping but disappointed by the hat

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Acheteur Vérifié

Published on 05/05/2021 à 09h24 following a purchase from 28/04/2021

satisfied with the finish

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Acheteur Vérifié

Published on 04/05/2021 à 22h49 following a purchase from 27/04/2021

good

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Acheteur Vérifié

Published on 04/05/2021 à 22h25 following a purchase from 27/04/2021

Simple to use site

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Acheteur Vérifié

Published on 04/05/2021 à 19h00 following a purchase from 30/04/2021

Fast, precise, professional.
What more could you ask for?

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Acheteur Vérifié

Published on 04/05/2021 à 11h26 following a purchase from 23/04/2021

Perfect

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Acheteur Vérifié

Published on 04/05/2021 à 11h01 following a purchase from 28/04/2021

Perfect and very fast delivery

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Acheteur Vérifié

Published on 04/05/2021 à 08h57 following a purchase from 26/04/2021

Super fast delivery!!!

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Acheteur Vérifié

Published on 04/05/2021 à 08h55 following a purchase from 28/04/2021

Satisfied.

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Acheteur Vérifié

Published on 04/05/2021 à 07h54 following a purchase from 26/04/2021

Effective
Clear

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Acheteur Vérifié

Published on 04/05/2021 à 07h25 following a purchase from 25/04/2021

Traclet always presents original and quality products. I prefer local purchases because some identical products are cheaper elsewhere.

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Response from Chapellerie Traclet Published on 11/05/2021

Thank you for your order and your loyalty
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 04/05/2021 à 00h01 following a purchase from 26/04/2021

Choosing the product on the site is very easy. Many photos to define the product. Complete and precise technical description. Fast and compliant delivery. Good tracking of the shipment. Product delivered perfectly compliant. I am totally satisfied with my order.

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Acheteur Vérifié

Published on 03/05/2021 à 22h06 following a purchase from 26/04/2021

Very good service, quick responses and advice by email.

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Acheteur Vérifié

Published on 03/05/2021 à 20h14 following a purchase from 25/04/2021

Very good, correct deadlines

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Acheteur Vérifié

Published on 03/05/2021 à 16h36 following a purchase from 23/04/2021

Shipping and return fees for Switzerland are way too high

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Acheteur Vérifié

Published on 03/05/2021 à 13h36 following a purchase from 26/04/2021

ok, good

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Acheteur Vérifié

Published on 03/05/2021 à 13h04 following a purchase from 28/04/2021

Nothing to complain about, fast delivery, hat shipped in perfect packaging, a small detail that is not due to Chapellerie Traclet, a barely visible felt/pen mark of about two cm on one side, as this hat is intended for hiking, it will see others...

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Acheteur Vérifié

Published on 03/05/2021 à 11h36 following a purchase from 28/04/2021

Top quality and fast delivery
Thank you

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Acheteur Vérifié

Published on 03/05/2021 à 10h08 following a purchase from 23/04/2021

The hats are superb and the delivery perfect.

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Response from Chapellerie Traclet Published on 11/05/2021

Thank you for your message and your order
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 03/05/2021 à 10h03 following a purchase from 25/04/2021

Everything received quickly.

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Acheteur Vérifié

Published on 02/05/2021 à 19h29 following a purchase from 27/04/2021

Easy navigation on the site

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Acheteur Vérifié

Published on 02/05/2021 à 11h56 following a purchase from 25/04/2021

completely satisfied

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Acheteur Vérifié

Published on 01/05/2021 à 22h00 following a purchase from 14/04/2021

I discovered your site while looking for a stylish hat for my dad who has Alzheimer's disease. I really enjoyed seeing the variety of hats. I am satisfied with the quality and style that meets my expectations.
If one day I want to treat myself, I will return to Traclet.

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Response from Chapellerie Traclet Published on 11/05/2021

Thank you very much for your message.
We hope that the hat will fully satisfy your dad.
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 01/05/2021 à 17h41 following a purchase from 28/04/2021

Perfect

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Acheteur Vérifié

Published on 01/05/2021 à 17h29 following a purchase from 27/04/2021

.....

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Acheteur Vérifié

Published on 01/05/2021 à 17h20 following a purchase from 27/04/2021

Easy access
Wide choice
Fast delivery

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Acheteur Vérifié

Published on 01/05/2021 à 17h18 following a purchase from 27/04/2021

Item corresponds well to the image as well as the description.

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Acheteur Vérifié

Published on 01/05/2021 à 17h18 following a purchase from 18/04/2021

If I hadn't called, I wouldn't have heard anything about a cane purchased for a birthday on 04/18. It arrived 12 days later on 04/30, the day of the birthday, phew!!

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Response from Chapellerie Traclet Published on 11/05/2021

Hello
Thank you for your message, yes it is normal since as indicated the delivery time is 1-2 weeks.
We hope that the cane meets your satisfaction.
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 01/05/2021 à 17h17 following a purchase from 27/04/2021

Very good transaction as always with this store.

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Acheteur Vérifié

Published on 01/05/2021 à 15h23 following a purchase from 07/04/2021

Regarding my order, their website has realistic photos regarding the colors. The packaging of the hats was well secured. I am happy with the ordered items.

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