English 
Français A
Rating: 5 out of 5
great
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Pleasant navigation. Delivery three and a half months after the order, way too long.
Item too big, the shape does not fit, so return with a request for a refund. What a disappointment!
Translated reviews
Item too big, the shape does not fit, so return with a request for a refund. What a disappointment!
Response from Chapellerie Traclet
Hello,
The delay was very long because this hat is made in Australia and with the lockdown there and current transport issues; the delay was extended.
You indicate that the hat is different from the one ordered in December, please let us know the order reference as we have no order with your name or email address.
There are indeed many other Jacaru models with different crown heights.
Remaining at your disposal.
Best regards
Traclet
The delay was very long because this hat is made in Australia and with the lockdown there and current transport issues; the delay was extended.
You indicate that the hat is different from the one ordered in December, please let us know the order reference as we have no order with your name or email address.
There are indeed many other Jacaru models with different crown heights.
Remaining at your disposal.
Best regards
Traclet
A
Rating: 5 out of 5
Notified by email of availability following my request to be alerted, order placed and received in 2 days, so very good. As for the content, 2 Crambes hats, top French quality!
Translated reviews
A
Rating: 5 out of 5
Order received quickly, delighted
Translated reviews
A
Rating: 5 out of 5
Very fast and very careful delivery. Hat very well packaged and protected and exactly meets my expectations.
Translated reviews
A
Rating: 5 out of 5
The hat is very beautiful, of good quality and made in France. The hat corresponds to the description made on the site. Delivery was made in 4 days
Translated reviews
A
Rating: 5 out of 5
Fast, item of very good quality and well packaged
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very good, nothing to complain about
Translated reviews
A
Rating: 5 out of 5
Super reliable
Translated reviews
A
Rating: 5 out of 5
Hat shipped quickly and carefully packaged.
Translated reviews
A
Rating: 5 out of 5
Very good. Compliant product
Translated reviews
A
Rating: 5 out of 5
The site is very well designed and delivery is top-notch as always.
Translated reviews
A
Rating: 5 out of 5
Fast delivery, and good service
Translated reviews
A
Rating: 5 out of 5
Very good site, very nice product, fast and careful shipping
Translated reviews
A
Rating: 5 out of 5
The person I spoke to on the phone was very professional and friendly! Excellent customer service
Translated reviews
A
Rating: 5 out of 5
fast shipping and careful package
Translated reviews
A
Rating: 5 out of 5
Very fast shipping! item conforms to the announcement
Translated reviews
A
Rating: 5 out of 5
conform to the description
Translated reviews
A
Rating: 5 out of 5
very good!!
Translated reviews
A
Rating: 5 out of 5
Fast, efficient, and of very nice quality. A big thank you to the whole team. Let's buy French!
Translated reviews
A
Rating: 5 out of 5
speed efficiency!
Translated reviews
A
Rating: 5 out of 5
I have been using Traclet hat shop for years. Never disappointed.
Translated reviews
A
Rating: 5 out of 5
Super quality for a reasonable price. I am delighted. Moreover, I made a mistake with the size, the return and reorder are simple and efficient.
Translated reviews
A
Rating: 5 out of 5
Traclet hat shop always on top, thank you for everything and especially for your support and good advice Mr. Traclet.
Translated reviews
A
Rating: 5 out of 5
superb hat!
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my first experience with Traclet hat shop. Easy transaction and fast delivery. Perfect.
Translated reviews
A
Rating: 5 out of 5
Very nice product, very fast delivery, it's perfect.
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Very very satisfied with my order
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the product and delivery
Translated reviews
A
Rating: 5 out of 5
Navigation, order, delivery, product quality: total satisfaction.
Translated reviews
A
Rating: 5 out of 5
Responsiveness, product quality Continue
Translated reviews
A
Rating: 5 out of 5
Very good product that meets my expectations Delivered in 48h Magnificent
Translated reviews
A
Rating: 3 out of 5
delays way too long
Translated reviews
A
Rating: 5 out of 5
Item as described, fast delivery
Translated reviews
A
Rating: 5 out of 5
very good!
Translated reviews
A
Rating: 3 out of 5
It's not as pretty as in the photo
Translated reviews