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Rating: 5 out of 5
Lots of choices. Easy ordering and fast delivery
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast delivery and top-notch item
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A
Rating: 5 out of 5
Quality product. Good advice for sizing.
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A
Rating: 5 out of 5
Perfect transaction. Excellent communication. Ultra-fast and very careful shipping. Highly recommended.
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A
Rating: 5 out of 5
Extremely fast delivery
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A
Rating: 5 out of 5
Great responsiveness. perfect
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A
Rating: 5 out of 5
Careful and fast shipping.
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A
Rating: 5 out of 5
Perfect, very good quality product.
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A
Rating: 5 out of 5
perfect fast delivery, impeccable packaging
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Earlier it was difficult because I could not remember my password. And I asked for a new one - but I could not see your answer because it arrived among junk mail. You should alert the customer about this. Apart from that everything is fine!
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A
Rating: 5 out of 5
Simple navigation, good choice and very good price
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A
Rating: 5 out of 5
Very good quality. Very fast shipping.
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A
Rating: 3 out of 5
Site and delivery perfect. Product marked with a bad crease altering its appearance and therefore not quite conforming to the presentation photo.
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Response from Chapellerie Traclet
Hello,
Please excuse us for this inconvenience; you can remove this crease by steaming it.
Remaining at your disposal
Best regards
Traclet
Please excuse us for this inconvenience; you can remove this crease by steaming it.
Remaining at your disposal
Best regards
Traclet
A
Rating: 5 out of 5
Order placed on Sunday evening, home delivery on Wednesday morning. Fast and efficient.
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A
Rating: 5 out of 5
Fast shipping and well packaged - beautiful product
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A
Rating: 5 out of 5
I am really delighted with the quality of the product.
Moreover, the package arrived very quickly.
Perfect. I recommend without any problem.
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Moreover, the package arrived very quickly.
Perfect. I recommend without any problem.
A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 5 out of 5
Perfect item that corresponds exactly to the description, fast and careful shipping, I recommend and plan to quickly order on this site!
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A
Rating: 5 out of 5
Very satisfied overall.
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A
Rating: 5 out of 5
Delivery made on time.
Very good site!
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Very good site!
A
Rating: 5 out of 5
Very easy navigation and very precise information. Thanks to your site and the phone number, I was able to directly order my T5 in Roanne.
The person I ordered my T5 from was very attentive and very 'professional' with their advice and the outcome of the transaction
Thank you all
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The person I ordered my T5 from was very attentive and very 'professional' with their advice and the outcome of the transaction
Thank you all
A
Rating: 5 out of 5
Very fast delivery, product as described
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A
Rating: 5 out of 5
Good, fast service.
Item received in good condition.
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Item received in good condition.
A
Rating: 5 out of 5
Very good value for money
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A
Rating: 5 out of 5
Super!!!
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A
Rating: 5 out of 5
Everything went well.
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A
Rating: 5 out of 5
Always good products, delivered very quickly
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A
Rating: 5 out of 5
It's reassuring to deal with true professionals who know their trade. At rest
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A
Rating: 5 out of 5
I recommend it particularly for the exceptional quality of its hats, its customer service. This company respects the delivery time.
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A
Rating: 5 out of 5
Fast, serious.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Product meets my expectations; fast delivery; I am very satisfied.
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A
Rating: 5 out of 5
nothing to say but good
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A
Rating: 3 out of 5
Happy to receive my Australian hat at 12 PM today, March 15, 2021. I put it on my head immediately while doing the most important thing for me, which is to lift the edges using the side snap buttons. A minute later, without forcing at all, I wanted to lower the sides to see my hat fully open and, to my unpleasant surprise, the left eyelet (male fitting) came out of the fabric, pulled by the female fitting button; leaving an unusable hole now. I am deeply disappointed because once again I have come across an item that I cannot wear as I would like. What do you advise me to do? Without this problem, I would have checked 5 stars.
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A
Rating: 3 out of 5
Easy order and delivery, well-tracked. But the order (walking stick), although carefully packaged, arrived slightly damaged.
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Response from Chapellerie Traclet
Hello,
can you send us a photo so we can check with the post office because on our side we do everything possible to ensure that the items are well packaged but we are not immune to a transport issue.
Best regards
Traclet
can you send us a photo so we can check with the post office because on our side we do everything possible to ensure that the items are well packaged but we are not immune to a transport issue.
Best regards
Traclet
A
Rating: 5 out of 5
Very nice quality for the Panama hat
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A
Rating: 5 out of 5
Very good
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