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Rating: 5 out of 5
The product meets my expectations and is perfectly protected in its box.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Satydu prodo
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A
Rating: 5 out of 5
Item conforms to the order. A quality hat (felt) and well packaged. Fast delivery. I recommend the Traclet site.
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A
Rating: 5 out of 5
Quality service
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A
Rating: 5 out of 5
I totally recommend. Great choice, quality products, very fast delivery.
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A
Rating: 5 out of 5
Package received quickly. Impeccable packaging. Nice item that I will give to my husband for Christmas.
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A
Rating: 5 out of 5
Superb service, I will recommend to my friends.
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A
Rating: 5 out of 5
Very fast and product as ordered.
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A
Rating: 5 out of 5
I quickly found the product I was looking for, easy order and fast shipping.
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A
Rating: 5 out of 5
Following a small problem with the consideration of the announced discount on the site, the customer service was very responsive and corrected the issue quickly. Thank you.
Product conforms, correct packaging, deadlines respected.
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Product conforms, correct packaging, deadlines respected.
A
Rating: 5 out of 5
Very nice hat, elegant and very well packaged.
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A
Rating: 5 out of 5
Conforms to my expectations, very satisfied.
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A
Rating: 5 out of 5
You have to search a bit to place the order. The ordered products correspond exactly to my wish.
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A
Rating: 5 out of 5
Speed and, apparently, quality. We will see after the visit of Santa Claus!!
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A
Rating: 5 out of 5
Fast shipping. Quality product made in France, it's perfect.
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A
Rating: 5 out of 5
Reliable site, fast shipping, go for it!!
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A
Rating: 5 out of 5
fast shipping and delivery, the shipment is careful and always with quality products regarding my orders
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A
Rating: 5 out of 5
Order received very quickly in perfect packaging
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A
Rating: 5 out of 5
Order content respected delivered on time. Easy access site
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A
Rating: 5 out of 5
very good
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A
Rating: 3 out of 5
Not satisfied with the packaging as it was torn on top by your services. Moreover, the small message written on the box did not have time to dry which does not allow me to open it in its state and to foresee new packaging.
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Response from Chapellerie Traclet
Hello, we apologize for this inconvenience. We try to be careful but in this case, we may have gone a bit too fast when putting it in the box. We have offered to send you a new one to resolve this problem. Best regards, Traclet
A
Rating: 5 out of 5
I am very satisfied with this site. Fast shipping and easy exchange.
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A
Rating: 5 out of 5
nothing to say everything is very good
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A
Rating: 3 out of 5
Acceptance of an order for an item not held in stock. We only know about the stock shortage after paying for the order!
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Response from Chapellerie Traclet
Hello, the information about the delivery time is indicated in red when choosing the size, a second time in the order summary also in red and a third time sent by email. The information about the delay is therefore indicated twice and a third time by email. Best regards, Traclet
A
Rating: 5 out of 5
Very good quality product and efficient shipping service. I highly recommend.
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A
Rating: 5 out of 5
Conforms to my expectations
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A
Rating: 5 out of 5
Product conforms to the description, fast delivery, I recommend this site.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very satisfied and very fast
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A
Rating: 5 out of 5
Satisfied, the navigation on the site is easy. The delivery was fast and the product met my expectations, I recommend.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very nice item, conforms to what was presented on the site. The delivery was fast and well assured. I recommend without any problem.
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A
Rating: 5 out of 5
Perfect. Very professional
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A
Rating: 5 out of 5
Quality, cost, deadlines ok
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A
Rating: 5 out of 5
Very good site, well presented and easy to understand, fast delivery and impeccable packaging, I recommend this seller.
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A
Rating: 5 out of 5
Package arrived quickly and in good condition. The product is very good. The scarf is soft and keeps the neck warm.
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A
Rating: 5 out of 5
Site with beautiful quality items
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A
Rating: 5 out of 5
Very good service thank you.
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A
Rating: 5 out of 5
This is not the first order I have placed with Taclet and the quality of service is always there. The site is very well done. The descriptions and conditions are very fair.
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A
Rating: 5 out of 5
Easy to follow site.
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