Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Easy access site with good advice on size selection.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2020
Website a bit messy, hard to find the type of hat. A bit of a shame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2020
I received my hat on time. Very good website thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Quick order processing, purchase made on the 5th and received on the 7th in Belgium. Very serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
five stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
a lot of choices, pleasant site with quite a few photos, quick order processing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Order shipped quickly. Very well packaged item. Very good quality and serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Hat conforms to the description. Well-documented site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Fast delivery. Product conforms and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
I am completely satisfied with my order which perfectly meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
I encountered no problems: quick negotiation and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
superb hat, of good quality. only downside, the sizes lack precision I find. in my case, 58 cm, delivered in 58/59, so a bit large.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
I am very satisfied both in terms of ease of access to the site and the very fast delivery time. The hat itself is of very good quality and really very pretty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Product meets my expectations. Fast delivery. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Great cap, fits well, good quality fabric! I am happy with my purchase on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Very good, good quality, fast shipping,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Very good quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
Very good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Nothing to say, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Product conforms to my order and my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Only seriousness!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Looking for a hat for golf, the site helped me easily find the right product. Good description and size advice. The hat is perfect. The delivery was fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Very well explained for the dimensions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Hello. Beautiful hat and perfectly fitting model. Fast delivery and very well packaged. I recommend. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Ultra fast delivery, cap perfectly matching the description of excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Easy order to place, fast delivery and good quality of the product that meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Excellent customer service: advice, efficiency, very pleasant customer contact. Easy and clear navigation on the site. I recommend this site. I will not hesitate to contact Traclet for a new order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Great site, very serious! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Easy, products well explained. Varied choice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2020
Simple navigation, fast shipping. But big problem, impossible to reach customer service (phone or email) for a good return to proceed with an exchange for a larger size.
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Response from Chapellerie Traclet
Hello, we can be reached at 04 77 71 40 58 from 9 am to 12 pm and from 2 pm to 5 pm. Otherwise, by email directly on the site https://www.chapellerie-traclet.com/fr/contactez-nous Finally, for the cap, this model is one size fits all. We can exchange it for another model. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Completely satisfied with the quality of the product and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
The website is very pleasant to visit, the products are well detailed and the information is very readable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2020
Item too large, waiting for a new delivery following an exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Top!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
None!
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