Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Very easy site, the many filters help with the search.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2020
The straw hat had been folded in the shipping box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Hello,
Fast service. Happy with the order that met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Perfect
I think I will be a loyal customer and no issues
fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Very good sales site, a lot of choice and a lot of clarity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very nice cap! I love it very much and would buy it again. :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Item received as expected within a quick timeframe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Fluid, very detailed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Everything was perfect, especially since there was initially an error in the choice of size on our part. Thank you for your great responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast and efficient.
Thank you to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Pleasant site, the choice is vast and seems to be of good quality. Well-known brands are present in the virtual store. It might be interesting to have more photos showing the hats and caps in context. Fast delivery, products conform to the request. I am satisfied with the received products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
on the site despite my 75 years I am. but after the order stop harassing us with ads
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Great, responsive and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
The package is very neat, deadline respected, I am very happy with the hat. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
speed of delivery, quality and originality of the two caps ordered, I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Delivered very quickly and in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
+++Very good +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good product quality, good packaging, good color, very satisfying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
sent on time, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Quick phone response and consideration.
Well-packaged straw hat, the right size, light, of good quality.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
Everything was perfect from the start of the order to delivery
Quality of my boater excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
For the site very good nothing to say, I know because I have already ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Good information about the product, item conforms to the description, speed of shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
very satisfied with the delivery and the panama
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Very clear and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very good, fast delivery and especially in suitable packaging to preserve the hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I have already written a flattering comment to Chapellerie Traclet, and I confirm here all the good I think of this serious and reliable house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
We are very satisfied. But I think it shouldn't have been necessary to take a size down. Very nice hat, neat. Well packaged. Beautiful creation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2020
Quality products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2020
Nothing more and a promotional pencil received as an unnecessary gift. Packaging a bit too light.
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Response from Chapellerie Traclet
Hello
We try to make packaging that preserves the package but also the planet because we talk a lot about ecology and we cannot send a box for a bob that is folded.
In the case of a gift, you can ask us for packaging so the hat will be a bit more shaped.
For the shipping costs of 4.95 euros, it is the price of a tracked colissimo.
Unfortunately, shipping costs are significant even for us who cover part of the price.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
everything is perfect site order delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very good commercial transaction with super fast delivery times. Company to recommend for quality products FRANCE.
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