Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 10/06/2020 à 09h50 following a purchase from 29/05/2020

Perfect.

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Acheteur Vérifié

Published on 10/06/2020 à 08h14 following a purchase from 01/06/2020

Excellent.

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Acheteur Vérifié

Published on 09/06/2020 à 21h27 following a purchase from 31/05/2020

Good functioning of the site, fast order and reception!

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Acheteur Vérifié

Published on 09/06/2020 à 20h52 following a purchase from 30/05/2020

Very good, fast, compliant, thank you.

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Acheteur Vérifié

Published on 09/06/2020 à 19h51 following a purchase from 31/05/2020

Efficient navigation, just the right amount of choice.

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Acheteur Vérifié

Published on 09/06/2020 à 19h07 following a purchase from 31/05/2020

Nothing to report (nothing to signal)

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Acheteur Vérifié

Published on 09/06/2020 à 18h57 following a purchase from 29/05/2020

PERFECT. My mother was delighted. Quality of the product and service.

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Acheteur Vérifié

Published on 09/06/2020 à 18h51 following a purchase from 29/05/2020

Too bad your site is overwhelmed by advertising.

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Acheteur Vérifié

Published on 09/06/2020 à 18h07 following a purchase from 29/05/2020

I received my hat very quickly. It is really beautiful.

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Acheteur Vérifié

Published on 09/06/2020 à 17h41 following a purchase from 01/06/2020

Very satisfied.

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Acheteur Vérifié

Published on 09/06/2020 à 17h36 following a purchase from 31/05/2020

Very well-made site.

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Acheteur Vérifié

Published on 09/06/2020 à 17h31 following a purchase from 01/06/2020

Received very quickly. Compliant with the description. Thank you.

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Acheteur Vérifié

Published on 09/06/2020 à 17h17 following a purchase from 01/06/2020

I ordered size 56 and received size 59 (it's not size 57). No time to exchange :-((
Otherwise, the item is compliant and of quality, and the delivery was fast.

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Acheteur Vérifié

Published on 09/06/2020 à 17h13 following a purchase from 29/05/2020

Always satisfied, a great serious company with quality products.

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Acheteur Vérifié

Published on 09/06/2020 à 16h59 following a purchase from 31/05/2020

We are not very used to ordering online but discovering the choice on this site made us take the plunge and we do not regret it and will do it again. A bit worried at first, a bit reassured by the presence of a phone number and then ultimately very satisfied. Thank you.

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Acheteur Vérifié

Published on 09/06/2020 à 16h28 following a purchase from 01/06/2020

Article in accordance with the order. Beautiful hat.

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Acheteur Vérifié

Published on 09/06/2020 à 16h07 following a purchase from 31/05/2020

Great

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Acheteur Vérifié

Published on 09/06/2020 à 16h03 following a purchase from 01/06/2020

Very satisfied with my order, fast delivery and in line with my wishes in every way, I recommend this serious company.

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Acheteur Vérifié

Published on 09/06/2020 à 15h46 following a purchase from 01/06/2020

easy to find site

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Acheteur Vérifié

Published on 09/06/2020 à 15h23 following a purchase from 16/05/2020

always very professional. Orders are made without any issues, very good site

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Acheteur Vérifié

Published on 09/06/2020 à 14h51 following a purchase from 29/05/2020

Well-designed site, except that it is not specified anywhere that you lose your loyalty points after a year. I lost them two weeks later (if I had known, I would have ordered on time). The hat shop offered to reactivate them, but since I have no purchases planned, it's useless.

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Acheteur Vérifié

Published on 09/06/2020 à 14h24 following a purchase from 29/05/2020

I was looking for a hat to protect me from UV. I found a super effective ally, light, practical and very aesthetic as well. Thank you to Traclet for the advice.

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Acheteur Vérifié

Published on 09/06/2020 à 13h20 following a purchase from 29/05/2020

Nothing to complain about, good quality product, fast delivery.

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Acheteur Vérifié

Published on 09/06/2020 à 12h46 following a purchase from 29/05/2020

Very satisfied. Fast shipping

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Acheteur Vérifié

Published on 09/06/2020 à 12h36 following a purchase from 25/05/2020

Well-made site, excellent service, hat initially too small exchanged through an ultra simple and ultra fast procedure... Perfect!

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Acheteur Vérifié

Published on 09/06/2020 à 12h29 following a purchase from 01/06/2020

Very fast shipping, no issues and good quality cap.

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Acheteur Vérifié

Published on 09/06/2020 à 12h25 following a purchase from 29/05/2020

Perfect.

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Acheteur Vérifié

Published on 09/06/2020 à 09h53 following a purchase from 14/05/2020

Overall satisfied

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Acheteur Vérifié

Published on 08/06/2020 à 16h42 following a purchase from 25/05/2020

Great

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Acheteur Vérifié

Published on 08/06/2020 à 09h41 following a purchase from 22/05/2020

Very satisfied. Good quality of the product, I really like the hat! Delivery was fast despite current conditions and the customer service was responsive and very attentive.

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Acheteur Vérifié

Published on 07/06/2020 à 22h11 following a purchase from 11/05/2020

Very good site and delivery time very correct despite a restocking delay. Very satisfied with the product.

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Acheteur Vérifié

Published on 07/06/2020 à 19h30 following a purchase from 19/05/2020

the site meets my expectations

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Acheteur Vérifié

Published on 05/06/2020 à 21h10 following a purchase from 18/05/2020

2nd hat ordered and still very satisfied. Deadlines respected and good quality products. I recommend this site without any problem.

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Acheteur Vérifié

Published on 05/06/2020 à 20h46 following a purchase from 16/05/2020

satisfied with the product and the delivery time

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Acheteur Vérifié

Published on 05/06/2020 à 20h21 following a purchase from 21/05/2020

Everything is perfect

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Acheteur Vérifié

Published on 05/06/2020 à 18h12 following a purchase from 20/05/2020

Perfect size correctly super light and comfortable

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Acheteur Vérifié

Published on 05/06/2020 à 15h47 following a purchase from 22/05/2020

very good, fast, efficient,

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Acheteur Vérifié

Published on 05/06/2020 à 14h24 following a purchase from 28/05/2020

clear and simple navigation

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Acheteur Vérifié

Published on 05/06/2020 à 14h14 following a purchase from 27/05/2020

One word... perfect!

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Acheteur Vérifié

Published on 05/06/2020 à 14h07 following a purchase from 29/05/2020

Hat on trial, waiting for the sun

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