Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2020
Navigation on the site is way too slow. The cardboard packaging was visibly poorly taped because when I received my package it was completely open.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
flawless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Excellent site, very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Everything is perfect. From the site to the delivery and the quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Order received quickly, the hat is perfect. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
very satisfied with the Bailey fedora hat and very disappointed with the poor quality of the hat enlarger.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
5 stars for compliance and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
All good OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
15 days of customs clearance but you are not to blame. It's specific to Réunion. Otherwise, product arrived in 4 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Clear and very well-stocked site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
very simple, practical and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
very satisfied with the service, the delivered product perfectly meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Pleasant presentation, readable, easy, nice sampling of choices, good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
very good - fast - efficient - serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
clear and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Site, advice, delivery and delivered product are perfect. It's super neat and I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
fast delivery and product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Site perfectly usable even for a web novice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
VERY GOOD, PRODUCT QUALITY, AND DELIVERY TIME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Well-designed site. We have the size and measurements of the hats like brim width height etc. This, along with quality photos, gives us a good idea of the products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2020
The delay is too long and I had to call 3 times = phone charges???? waiting for a commercial gesture regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Very well-designed site with an information service if out of stock or restocking very effective. Impeccable service. I recommend;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
very good quality I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
All the information provided is accurate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Exactly as I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Always fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
PERFECT NOTHING TO SAY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
nothing to say! and respect for deadlines as soon as they are announced!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Top. I only regret the out of stock items..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Very satisfied serious responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
A truly impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Great hat! Matches exactly what I was looking for and the description. Delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Satisfied with customer contact. Good information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Very fast delivery. Everything is just great:)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Very clear site, product as described, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Delivery on time - No problem
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