Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 25/01/2020 à 15h35 following a purchase from 16/01/2020

conforms to my expectations.

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Acheteur Vérifié

Published on 25/01/2020 à 09h09 following a purchase from 13/01/2020

Magnificent item of excellent quality. Size conforms to the indication

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Acheteur Vérifié

Published on 24/01/2020 à 20h08 following a purchase from 16/01/2020

A score of 10

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Acheteur Vérifié

Published on 24/01/2020 à 15h42 following a purchase from 16/01/2020

Very good.

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Acheteur Vérifié

Published on 24/01/2020 à 14h57 following a purchase from 16/01/2020

Fantastic

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Acheteur Vérifié

Published on 24/01/2020 à 14h24 following a purchase from 11/01/2020

Perfect I would recommend

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Acheteur Vérifié

Published on 24/01/2020 à 13h43 following a purchase from 16/01/2020

The order corresponds to my choice.
The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.

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Acheteur Vérifié

Published on 24/01/2020 à 13h13 following a purchase from 17/01/2020

Perfect!
I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites

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Acheteur Vérifié

Published on 24/01/2020 à 13h10 following a purchase from 16/01/2020

Perfect

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Acheteur Vérifié

Published on 24/01/2020 à 08h38 following a purchase from 16/01/2020

In accordance with the advertisement.

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Acheteur Vérifié

Published on 24/01/2020 à 08h19 following a purchase from 15/01/2020

Delivery in accordance with my order and fast. Very nice quality hat.

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Acheteur Vérifié

Published on 23/01/2020 à 19h59 following a purchase from 15/01/2020

Attempts to contact by phone for possible assistance in choosing products were in vain several times

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Response from Chapellerie Traclet Published on 29/01/2020

Hello, We can be reached at 04 77 71 40 58 from 9 AM to 12 PM and from 2 PM to 5 PM. If you cannot reach us, you can send us an email for your requests directly through the site or by email [email protected] Best regards Traclet

Acheteur Vérifié

Published on 23/01/2020 à 19h02 following a purchase from 15/01/2020

Product in accordance with the description

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Acheteur Vérifié

Published on 23/01/2020 à 18h22 following a purchase from 15/01/2020

Clear site, fast delivery, neat packaging.

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Acheteur Vérifié

Published on 23/01/2020 à 18h19 following a purchase from 10/12/2019

The site offers products very clearly. The order placed arrived within the timeframe given by the supplier. Package arrived in good condition and well packaged.

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Acheteur Vérifié

Published on 23/01/2020 à 18h00 following a purchase from 13/01/2020

Everything is very good. Thank you very much!

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Acheteur Vérifié

Published on 23/01/2020 à 14h24 following a purchase from 14/01/2020

This is the second time I order for gifts, and everything is perfect:
Perfect delivery times
Perfect size
Perfect quality
Thank you!

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Acheteur Vérifié

Published on 23/01/2020 à 13h21 following a purchase from 16/01/2020

perfect

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Acheteur Vérifié

Published on 23/01/2020 à 13h21 following a purchase from 14/01/2020

Nothing to complain about. Good follow-up on the delivery. Item of very good quality. A little extra attention. Satisfied.

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Acheteur Vérifié

Published on 22/01/2020 à 17h22 following a purchase from 16/12/2019

Fast reception

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Acheteur Vérifié

Published on 22/01/2020 à 16h50 following a purchase from 07/01/2020

Efficient telephone service and good advice

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Acheteur Vérifié

Published on 22/01/2020 à 14h52 following a purchase from 12/01/2020

Very good service, good customer relationship, well done

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Acheteur Vérifié

Published on 22/01/2020 à 03h51 following a purchase from 13/01/2020

perfect

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Acheteur Vérifié

Published on 21/01/2020 à 17h05 following a purchase from 14/01/2020

Order acknowledged and rapid dispatch from the store

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Acheteur Vérifié

Published on 21/01/2020 à 09h03 following a purchase from 13/01/2020

Completely satisfied

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Acheteur Vérifié

Published on 20/01/2020 à 20h22 following a purchase from 10/01/2020

The best hat maker in France

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Acheteur Vérifié

Published on 20/01/2020 à 19h40 following a purchase from 12/01/2020

Well-organized site, wide choice of products, visible availability, quick preparation of my order, many delivery options..... All good, I recommend, and by the way, I'm going back!

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Acheteur Vérifié

Published on 20/01/2020 à 18h18 following a purchase from 12/01/2020

Choice, fast delivery.

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Acheteur Vérifié

Published on 20/01/2020 à 18h12 following a purchase from 12/01/2020

Perfect.

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Acheteur Vérifié

Published on 20/01/2020 à 18h06 following a purchase from 02/01/2020

I recommend this site
thank you

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Acheteur Vérifié

Published on 20/01/2020 à 17h19 following a purchase from 13/01/2020

Good

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Acheteur Vérifié

Published on 20/01/2020 à 16h01 following a purchase from 10/01/2020

Very good

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Acheteur Vérifié

Published on 20/01/2020 à 15h55 following a purchase from 11/01/2020

Fast delivery, no problem with the order

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Acheteur Vérifié

Published on 20/01/2020 à 14h56 following a purchase from 11/01/2020

Beautiful range of products, original and regularly renewed. Impeccable order tracking. The only downside is that navigation on the site is a bit sluggish.

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Acheteur Vérifié

Published on 20/01/2020 à 14h44 following a purchase from 13/01/2020

Not thick enough, the one I have is thicker

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Acheteur Vérifié

Published on 20/01/2020 à 14h27 following a purchase from 10/01/2020

The shopping experience was very pleasant. Even for me as a German, it was easy. The ordering, delivery, and quality of the goods are top-notch.

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Acheteur Vérifié

Published on 20/01/2020 à 14h20 following a purchase from 12/01/2020

This is my second order on this site. Perfect.

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Acheteur Vérifié

Published on 20/01/2020 à 14h17 following a purchase from 11/01/2020

N/A

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Acheteur Vérifié

Published on 19/01/2020 à 09h51 following a purchase from 08/01/2020

The site should provide measurements 58/59 and the cap received is 59 so a bit big, not too happy especially for a gift

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Acheteur Vérifié

Published on 18/01/2020 à 13h04 following a purchase from 08/01/2020

Perfect.

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