Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Very well advised and a very well-made site for someone like me who doesn't order online often.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2020
I would like the size just below 61; it was listed as 60 61 and the size is 61, the hat is too big...thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Very pretty, beautiful engraving and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Immediate shipping, top packaging... Quality hat, good, not cheap though.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Very good as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
A lot of choices in many sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Very good site, with an enormous choice at all prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
It's okay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Satisfied with my order. Quality products. Fast shipping. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Thank you, satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Easy order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Very well-constructed site, very clear and accessible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Easy to find what you're looking for.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2020
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Navigation on the site is still easy, clear, and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Very well-designed site and delivery in record time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
My second order on Traclet, nothing to complain about, choice, price, delivery, packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Clear site. Fast delivery and satisfactory product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Everything excellent. Ease of navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
The TRACLET house is equal to itself. Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Great, just what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Order compliant, quality product, deadline met, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Super fast, correct package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Super happy with the product & delivery 5/5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Navigation on the site rather correct. A downside on the order tracking via the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
I was very happy to find what I was looking for at chapellerie-traclet, as the hat I ordered was a replacement for a beloved hat that I had for over 10+ years and which I lost over the holidays. I had just about given up on finding the same hat, in fact, but then got lucky with chapellerie-traclet...and I am considering ordering a second...as backup. :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfectly satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2020
Order arrived on the scheduled day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Well-made site, easy search. I particularly appreciate all the information that can be gleaned regarding the origin and history of the product... I certainly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Perfect regarding the size. Very beautiful quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Excellent quality. Very good value for money.
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