Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Very good value for money. Magnificent wool felt, beautiful finishes... and made in France!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Well-made site, 4 days between order and delivery, well packaged so the hat is not damaged. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Nothing to complain about! Everything is perfect. The quality, the service, the speed...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2019
Perfect in logistics.
Just a downside. Be careful when you advise to take a size down for the Stetson brand. My size is 60 I ordered 60, 61 and it is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
nothing to say everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
fast delivery, perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Fast and clean shipping. Nice item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2019
There is a lack of a more detailed description of the products on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Fast shipping, correct packaging. We have products at all prices and with excellent value for money I find. A downside on the search possibility, the filters are not practical or even non-existent at certain times. So you can spend a lot of time looking for your happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
I finally found a good quality beret. The Cévenol that I am hopes this purchase will be useful!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Everything went very well. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Order received as expected despite the strikes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Good site, wide range of choices and prices. Perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Perfect item and very very fast delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
very well shaved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Very satisfied with my order, received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Quickly done, well done ... perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Fast and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
The order was easy. I have been wearing the product for years but bought it in a store. The delivery was fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2019
The delivery conditions were not respected.
The customer service is not listening after my call.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
quality item, delivery time ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
very happy with this serious shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Good site. Fast delivery and in accordance with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Serious and efficient site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very large selection of quality items on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Corresponds exactly to my expectations. There are so few hats with a 55 cm circumference offered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
perfect site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Very large selection, including in large sizes. Very careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
It’s exactly what we wanted!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
the discounts granted during Black Friday made this purchase even more interesting
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