Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Nothing to criticize, the site is very well done and without any particular difficulty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
this site is perfect, models for everyone, the wise advice from professionals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Very satisfied with the Traclet house; I have already made several purchases and the items are of very good quality. Delivery is on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
order available, very fast shipping, what more could you ask for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
very good hats, easy order and well packaged! very fast shipping and delivery! I would recommend with my eyes closed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Easy navigation, fast delivery, product meets expectations but too big. So return and exchange for the same product in another size, this very quickly and without problem. I recommend Tracle, synonymous with seriousness and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Easy search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
Service always perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Well-made and practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Fast and careful service. Quality items both. I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
This is my 4th order with Traclet and still very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
We are satisfied with our order and its content
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Delivery on time. Product conforms to the order. Some difficulties in making the payment with my card. Using my son's card. But this problem is not attributable, I think, to the Traclet company. I reported it to the postal agency which is investigating to explain this problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Very well-made site, quality products and very short delivery times. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Beautiful cap sent home on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Very accessible. Interesting multiple choices;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
It's a very good French address to find the ideal headgear,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
Very clear and well illustrated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
It is clear and agile to operate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
The site is clear and shipping is fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Careful shipping, delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2019
I found exactly what I was looking for, I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
The site is very well presented, easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Order received very quickly at the relay point/48h. Perfect packaging and item conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Available advisors, quality products at very affordable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2019
Well-made and responsive site. Good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Effective, fast, reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
Content of the preliminary advice, quality of the chosen hats, packaging and overall reasonable prices. Fast and perfect delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
No size or delivery problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Perfect. Great choice of models, suitable sizes. Very reasonable prices. Good quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2019
The package was redone twice and 2 items had stitching defects that were nonexistent.
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Response from Chapellerie Traclet
Hello, thank you for your comment; can you send photos of the defects so that we can report them to the workshop. Email: [email protected] Best regards, Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Really perfect. Products delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Good experience. Recommended site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
After a certain number of orders. Lots of choices. Very serious in customer service. Good advice on size.
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