Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
One downside though on 'notify me as soon as this product is available' 3 sign-ups and never a response
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Very well done with very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Very practical site, order delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Lots of choices
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Very serious shipping and service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
super happy with the shipment
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Excellent value for money, fast delivery, I will keep this address for a future purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Easy and clear site. Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Honestly, Good Product, Fast Delivery ... In short, Perfect !!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Deadline respected and product ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
fast shipping, wise purchase the size of my hat is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Lots of choices, advance information on available stock, precise description with several photos of the items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Clear very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast, good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
very fast delivery, received 2 days later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Very readable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Completely in line with my expectations.
Very good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Responsive team, replying very quickly by email, able to make custom orders at the same price as standard for those with large heads.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Beautifully made hat. Fast delivery. Perfect packaging. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
large choice; there is something for everyone's taste. filters allowing for a tailored search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
very reliable, perfect choice and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Very good and a perfect French site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect! Very good customer service. I recommend and will surely buy a new hat this winter
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
Important choice, beautiful products, high prices. A not very pleasant telephone reception. Incorrect information about deliveries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Lots of choices, fast shipping, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Perfect.
Product quality and package shipping.
A reference to the French.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Very good quality received quickly
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
fast service. wide choice, keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
good ergonomics
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
This site is very well documented both in terms of photos and explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
VERY clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
ORDER RECEIVED ON TIME AND IN LINE WITH THE EXPECTED PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Clear site
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